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Wi-Fi connection issue with Nokia Lumia 520

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AzizJmour Posted messages 6 Status Member -  
 PENEL -
Hello :)
I recently bought a Nokia Lumia 520.

When I try to connect to my Wi-Fi network, it says "Incorrect password" even though it's the right one. (I've checked several times by showing the characters)

I took it to Nokia. They kept it for an update. But when I got it back, the problem persists.

I tried changing my Wi-Fi password, nothing.
The problem might be with my modem (Sagem Fast 2404)

This is my first Windows Phone... I'd like to get the opinion of a more experienced user than me.
Thanks in advance :)

5 answers

  1. diug8
     
    Check your network key in your mobile settings; that's probably the problem.

    http://assistance.sfr.fr/mobile_support/telephone/connexion-wifi-nokia-lumia920/fc-3231-80876
    3
    1. sebseb
       
      comment faire mon raisin orange
      0
  2. MoodZy Posted messages 1163 Status Member 857
     
    Hello,

    Moreover, have you tried putting all the letters of your Wi-Fi code in uppercase or all in lowercase? This can sometimes cause issues.

    Otherwise, there are the classics, be careful of the differences between 0 and O, between l and I, etc.

    If there are no improvements, I suggest you try another Wi-Fi network to see if the problem lies with your phone.
    Also, are you able to connect with another phone/computer to your Wi-Fi?

    --
    "There are two types of justice:
    You have the lawyer who knows the law well, and the lawyer who knows the judge well."
    0
    1. pedjes
       
      A password is requested while it is the code for the boxing.
      0
  3. AzizJmour Posted messages 6 Status Member
     
    I really tried. Plus, my password is very short, so I really can't be mistaken.

    I can log in with my laptop, iPad, and iPod Touch without any problem.

    I will try to connect on another WiFi as soon as I can.
    0
    1. sissi1212
       
      I have the same problem, I’ve tried everything and I still can’t...
      0
  4. Sashlilac Posted messages 14 Status Member
     
    Hello, I have exactly the same problem with my Nokia :(
    0
  6. PENEL
     
    I had the same problem.
    You have to turn off the phone, turn it back on, and the connection will be established.
    Regards
    0