VAT issue on EBP invoicing

Juliette -  
EBP Posted messages 15 Status Member -
Hello,
I work in Martinique with a VAT rate of 8.5.
But, when all VAT parameters are entered in EBP invoicing, I get the following issue on my sales documents (this is an example):
Total excluding tax: 1000
VAT at 8.5%
and total including tax: 1000

The software does not sum the HT and the VAT!
Could someone help me?
Thank you very much in advance,

Configuration: Windows 7 / Chrome 27.0.1453.94

1 answer

  1. EBP Posted messages 15 Status Member 2
     
    @Juliette:

    Hello,

    The VAT rate of 8.5% is set as non-collected non-recoverable (NPR), which explains the result you are getting. I invite you to click on "VAT Rate" in the Settings universe, then on the "VAT List" tab, then double-click the 8.50% rate. When the VAT record opens, uncheck "Non-collected and non-recoverable VAT" and click Save and Close.

    Wishing you a nice day,

    Virginie, Customer Relations Service EBP
    0