Cannot access the home menu

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slakeone Posted messages 2 Status Member -  
slakeone Posted messages 2 Status Member -
I have an LG 55LM620S TV and since this morning I can no longer access the home menu of my TV, whereas a few hours ago everything was working perfectly. I mainly watch content from my PC on my TV, which is very frustrating for me.
If you have a solution, I'm all ears ^^

2 answers

Blog_LG_France Posted messages 1870 Status Member 2 044
 
Hello,

Indeed, an automatic update took place the day before.
Apparently, the new terms of use may not have been accepted, which is why you are experiencing difficulties using your screen at the moment.

I invite you to follow this procedure:

1) Press the "Settings" button on the television (often the buttons are at the back of it, on the right side of the television)
2) Then, with the remote control, go to "Support" (represented by a "?" in a blue circle)
3) Next, select: "Initialize Premium Content"
4) The television will restart, allowing you to use your screen properly again.

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Blog LG Electronics France
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slakeone Posted messages 2 Status Member
 
Thank you so much, everything is working well, I must admit that I was a little scared ^^
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