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Printing issue with epson stylus sx125

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mcden -  
silent-hill Posted messages 1 Status Member -
Hello,
Since I changed an ink cartridge, the ink light keeps turning on every time and I can no longer print!

Configuration: Windows 7 / Firefox 18.0

14 answers

  1. mcden
     
    I removed and reinserted the ink cartridges, which have ink in them, and now I have 2 crosses on the yellow and magenta!!! I don't understand anything anymore!!!
    6
  2. mcden
     
    Hello and thank you
    yes I removed and reinserted the cartridge, the computer shows that my cartridge is full but the ink light turns on again every time I turn my printer back on ;;;
    4
  3. mcden
     
    That would explain the red light; I pulled out all the cartridges that look like they're not full but not empty...
    1
  4. pimprenelle27 Posted messages 22182 Status Security Contributor 2 503
     
    Hello,

    are you sure you have properly inserted the cartridge into its slot?

    Did you press the button that restarts the printer after changing the cartridges?

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    Pimprenelle27 is back Helper - Security Contributor
    0
  6. pimprenelle27 Posted messages 22182 Status Security Contributor 2 503
     
    Is there not another empty cartridge?

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    Pimprenelle27 is back Helper - Security Contributor
    0
  7. pimprenelle27 Posted messages 22182 Status Security Contributor 2 503
     
    Is the button on anyway?

    It's quite a recent printer too, from what I've seen online

    Pimprenelle27 is back Helper - Security Contributor
    0
  9. pimprenelle27 Posted messages 22182 Status Security Contributor 2 503
     
    It's still kind of weird because I have about the same type of Epson printer for 6 years and I've never had this issue.

    Is the printer still under warranty?

    Also, check this Epson link and make sure you've followed all these steps:

    https://support.epson-europe.com/onlineguides/fr/p50t50t59/html/ink_5.htm

    Pimprenelle27 is back Helper - Security Contributor
    0
  11. pimprenelle27 Posted messages 22182 Status Security Contributor 2 503
     
    Have you used Epson ink cartridges and not compatible ones?

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    Pimprenelle27 is back Helper - Security Contributor
    0
  12. mcden
     
    Yes, I have never changed the cartridges, only the black one is "compatible" and it is recognized!
    0
  13. pimprenelle27 Posted messages 22182 Status Security Contributor 2 503
     
    Try this but not sure it will work:

    Resetting the ink counter:
    Unplug the printer
    Press the "Black," "Color," "Stop/Reset," and "Power" buttons.
    Without releasing the buttons, plug the power cable back in.

    Or this:

    Turn off the printer
    Remove the cartridges
    Turn the printer back on
    Reinsert the cartridges

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    Pimprenelle27 is back Helper - Security Contributor
    0
  14. mcden
     
    I give up!!! I have tried all these things and nothing changes!
    Thank you for your help anyway.
    A @
    0
  15. silent-hill Posted messages 1 Status Member
     
    Hi!
    Having had the same problem, I suggest you this solution:
    You start a print job for a document
    In the notification area (at the bottom right near the clock), you'll see a printer icon
    Right-click on it
    Click on "Control Preferences"
    In the notification selection, uncheck "Low Ink Level"
    Then at the bottom of the window, uncheck "Low Ink Level Reminder"

    I hope this works for you.
    0