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Scanning impossible

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P.38 -  
Hello forum friends!

Windows SEVEN.32 HP Deskjet 3070 B611 series printer

I can no longer scan with the printer above. When I try to do it, the printer's small screen tells me: "Lost activation. Check the connection by clicking on "Manage scanning to computer" and scan again. I have tried unsuccessfully. Then this other message: "Computer not found. Make sure that the HP software is installed on the PC. Scanning to the computer is enabled. You can perform a scan from the printer. And then nothing at all, I go back to square one. Thank you for reading, for your patience. Looking forward to hearing from you!

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7 answers

  1. P.38 Author
    Thank you to all the speakers. I'm still at the same point. I have a forgetfulness to be forgiven. This printer works perfectly for copying and printing. Only the scanning won’t cooperate. Thank you to the entire forum and to Edawards. Have a good evening!

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    15
    1. Edawards
      Hello,
      Try going through the "twain": launch "paint" (in accessories) => file => from scanner. Or any equivalent of any image management software.
      0
    2. bzhvl
      A big thank you from me as well.
      0
  3. P.38 Author
    Good evening!

    What do you mean by "in default"?

    Thank you for your intervention.

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    6
    1. Edawards
      Hello,
      Check if the printer is malfunctioning.

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      Life is not a river but just a crossing.*
      5
      2. P.38 Author
        A big, big thank you! Have a good evening!

        Best regards,

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        5
        1. P.38 Author
          Problem solved. Thank you so much !!!!! Have a good evening.

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          1. Edawards
            Hello,
            Wishing you all the best.
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