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Scanning impossible

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P.38 Posted messages 390 Status Member -  
 bzhvl -
Hello forum friends!

Windows SEVEN.32 HP Deskjet 3070 B611 series printer

I can no longer scan with the printer above. When I try to do it, the printer's small screen tells me: "Lost activation. Check the connection by clicking on "Manage scanning to computer" and scan again. I have tried unsuccessfully. Then this other message: "Computer not found. Make sure that the HP software is installed on the PC. Scanning to the computer is enabled. You can perform a scan from the printer. And then nothing at all, I go back to square one. Thank you for reading, for your patience. Looking forward to hearing from you!

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7 answers

  1.
    P.38 Posted messages 390 Status Member 121
     
    Thank you to all the speakers. I'm still at the same point. I have a forgetfulness to be forgiven. This printer works perfectly for copying and printing. Only the scanning won’t cooperate. Thank you to the entire forum and to Edawards. Have a good evening!

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    1. Edawards Posted messages 16906 Registration date   Status Member Last intervention   1 979
       
      Hello,
      Try going through the "twain": launch "paint" (in accessories) => file => from scanner. Or any equivalent of any image management software.
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    2. bzhvl
       
      A big thank you from me as well.
      0
  3. P.38 Posted messages 390 Status Member 121
     
    Good evening!

    What do you mean by "in default"?

    Thank you for your intervention.

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  4. Edawards Posted messages 16906 Registration date   Status Member Last intervention   1 979
     
    Hello,
    Check if the printer is malfunctioning.

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    Life is not a river but just a crossing.*
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  6. P.38 Posted messages 390 Status Member 121
     
    A big, big thank you! Have a good evening!

    Best regards,

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  7. P.38 Posted messages 390 Status Member 121
     
    Problem solved. Thank you so much !!!!! Have a good evening.

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    1. Edawards Posted messages 16906 Registration date   Status Member Last intervention   1 979
       
      Hello,
      Wishing you all the best.
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  8. P.38 Posted messages 390 Status Member 121
     
    Got it, I just found it. YES, the printer is checked in green (by default)

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