Issue opening my Word files on Mac

Question

Hello,

I believe the issue has already been mentioned and probably successfully addressed. So, I wanted to reopen files I created back when I was still working on PC (which must have been about 5 years ago). Since then, I've switched to Mac, and after updating from Leopard to Snow Leopard, I'm unfortunately unable to open my Word files anymore. I keep receiving the message "Cannot open the document..." What can I do?

Thank you in advance for your valuable help!

Configuration: Mac OS X Snow Leopard (10.6) / Firefox 17.0

weetabix40 · Accepted Answer

Hi,

To start off with some silly questions:
- Do you have Word installed on your Mac?
- Is your document in .doc (or .docx) format?
--
"In the best case, it is difficult to do better; but, in the worst case, it is always easy to do worse." [Curnonsky]

Dreamer777 · Answer

Hi,

Thank you very much for your response. I've been on Mac for about 5 years now. So I don't have Word installed but the "Pages" application. Until now, I had very few problems opening a Word file in Pages. It was simply necessary to adjust the layout a bit. But since I upgraded from Leopard to Snow Leopard recently, unfortunately, I can no longer open my old Word files that I used to work with when I was still on PC.

My documents are in .doc format

Thanks in advance for your help.

Aliboron Martin · Answer

Normally, Pages should be able to continue opening these files (what happens if you drag the file icon onto the Pages icon in the Dock or via the "File" > "Open..." menu in Pages?)

--
Hello to you!
Bernard

weetabix40 · Answer

As Aliboron Martin says, Page should open .doc files without any problem.

What is the size of your .doc documents?

Do you have a Gmail account?
- if yes, upload your .doc to Google Drive and try to open it directly in "Google Drive."
> https://accounts.google.com/ServiceLogin?service=wise&passive=1209600&continue=https://drive.google.com/&followup=https://drive.google.com/&emr=1
- if not, download "openoffice.org" to try to open your .doc.
> http://www.openoffice.org/fr/Telecharger/

If the .doc opens with "Google Drive" or with "OpenOffice," then the problem is with "Page."
If the .doc does not open with "Google Drive" or with "OpenOffice," then the problem is with the .doc file.

"In the best, it is difficult to do better; but, in the worst, it is always easy to do worse." [Curnonsky]

Dreamer777 · Answer

What I do is open my files in OpenOffice, select everything and paste it into a new "Pages" document. Finally, I save everything under a new name!

Issue opening my Word files on Mac

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