View original (French)

Mail cegetel.net

Solved
php -  
 Marie -
Hello,

I am unable to access my cegetel.net email inbox. After trying many times to contact SFR customer service, they responded that since I am not an SFR customer, they cannot help me.
What can I do to recover my messages?

Configuration: Windows 7 / Internet Explorer 9.0

2 réponses

Réponse 1 / 2
lescalot Posted messages 4 Status Membre 10
 
You need to go to SFR mail and enter your full address (with cegetel.net) and it should work normally.
5
lahulotte
 
Have you solved your problem since then? Because I have exactly the same one as you.
0
php
 
After calling SFR repeatedly, I eventually spoke to a technician who "understood" what I was saying and who immediately resolved the bug that was blocking my account.
There is no other solution, so patience and perseverance.
0