Impossible de se connecter à une session
katouille
Messages postés
21
Statut
Membre
-
Destrio5 Messages postés 99820 Date d'inscription Statut Modérateur Dernière intervention -
Destrio5 Messages postés 99820 Date d'inscription Statut Modérateur Dernière intervention -
Bonjour,
mon frere n'arrive plus à acceder a sa session, elle s'ouvre et se referme directement. En mode sans echec, il y a accès . Je pense que c'est un probleme de registre, j'ai fait malwarebytes mais j'ai besoin d'aide. Merci!!
Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.08.04.07
Windows Vista Service Pack 2 x86 NTFS (Safe Mode)
Internet Explorer 8.0.6001.18943
françois :: PC-DE-FRANÇOIS [administrator]
Protection: Disabled
05/08/2012 00:23:43
mbam-log-2012-08-05 (00-23-43).txt
Scan type: Full scan (C:\|D:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 356794
Time elapsed: 51 minute(s), 42 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 91
HKCR\AppID\{0D82ACD6-A652-4496-A298-2BDE705F4227} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\{7025E484-D4B0-441a-9F0B-69063BD679CE} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\{8258B35C-05B8-4c0e-9525-9BCCC70F8F2D} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\{A89256AD-EC17-4a83-BEF5-4B8BC4F39306} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\CLSID\{09325003-167C-483d-A4BA-8B3122ABB432} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{F1A1892C-2A6C-4817-98B4-FF81443CBA20} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{E25DA6D6-C365-46CF-ABAF-DC5893135D7A} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbGuru.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbGuru (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{100EB1FD-D03E-47fd-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{E343EDFC-1E6C-4cb5-AA29-E9C922641C80} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.RprtCtrl.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.RprtCtrl (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbAx.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbAx (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{2721A8E5-BFDB-4562-9912-9E0531CA616C} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{5FE0CEAE-CB69-40AF-A323-40F94257DACB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{65A16874-2ED0-460E-A547-5FE2EC3A13A7} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.MozillaPSExecuter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.MozillaPSExecuter (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{396CFC12-932D-496b-A0A8-5D7201E105E1} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{573F4ABB-A1A2-44ED-9BA9-A8DAD40AAC46} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{71E02280-5212-45C3-B174-4D5A35DA254F} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.MozillaNvgtnTrpr.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.MozillaNvgtnTrpr (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{60DA826C-B1C6-4358-BDEC-4837CED45470} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.KOPFF.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.KOPFF (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{6DD76B7B-6423-4df0-9A07-84A6CAD973A0} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Dwnldr.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Dwnldr (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{74C22317-5B90-471f-9AD2-FEC049870A16} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Scopes.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Scopes (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{7F6CFB6A-9227-4bb8-B941-F2B067E76F51} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerImmidiateOrRandomTS.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerImmidiateOrRandomTS (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{A16AD1E9-F69A-45af-9462-B1C286708842} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.IEButtonA.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.IEButtonA (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbInfoBand.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbInfoBand (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{AB0EE208-DF60-4fa7-A617-C4269760033E} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Reporter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Reporter (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{C1089F63-7AFC-4538-B0EB-BEA0F4225A57} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Stock.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Stock (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{C9CCBB35-D123-4a31-AFFC-9B2933132116} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.IEButton.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.IEButton (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{CC7BD6F1-565C-47ce-A5BB-9C935E77B59D} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{02AED140-2B62-4B49-8B3B-179020CC39B9} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{17BF1E05-C0E8-413C-BD1F-A481EEA3B8E9} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.CntntDic.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.CntntDic (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{CFC16189-8A92-4a29-A940-60248385F426} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.CntntDisp.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.CntntDisp (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{DEE758B4-C3FB-4a5b-9939-848B9C77A2FB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{E12AEAB6-7D12-4c07-8E36-5892EFB4DAFB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerImmidiate.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerImmidiate (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{E2F2C137-A782-4fb5-81AF-086156F5EB0A} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.AsyncReporter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.AsyncReporter (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{F1D06C9F-51F0-4476-BEDE-5DDF91BE304E} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.ReportData.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.ReportData (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{F3A32DF2-7413-4fb1-B575-1AC920A17B76} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerOnceInDay.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerOnceInDay (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Typelib\{ACC62306-9A63-4864-BD2F-C8825D2D7EA6} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\Interface\{21BA420E-161C-413A-B21E-4E42AE1F4226} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\Typelib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{8AD9AD05-36BE-4E40-BA62-5422EB0D02FB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Typelib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{89F88394-3828-4d03-A0CF-8203604C3DA6} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D4233F04-1789-483c-A137-731E8F113DD5} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKCR\AppID\BRNstIE.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\CmndFF.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\mozillaps.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\Pltfrm.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShopperReportsSA (Adware.ShopperReports) -> Quarantined and deleted successfully.
Registry Values Detected: 3
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform|ShopperReports 3.0.517.0 (Adware.HotBar) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform|SRS_IT_E8790474B1765C5736AB93 (Malware.Trace) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Mozilla\Firefox\extensions|ShopperReports@ShopperReports.com (ShopperReports) -> Data: C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions -> Quarantined and deleted successfully.
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 13
C:\Users\françois\AppData\Roaming\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0 (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\chrome (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\components (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\ProgramData\QuestBrwSearch (Adware.QuestBrowse) -> Quarantined and deleted successfully.
Files Detected: 15
C:\Program Files\ShopperReports3\bin\3.0.517.0\mozillaps.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\CmndFF.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\CntntCntr.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\BRNstIE.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\LaunchHelp.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\link.ico (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\chrome.manifest (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\install.rdf (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\chrome\firefoxtoolbar.jar (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.xpt (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\About Us.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\Customer Support.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\ShopperReports Uninstall Instructions.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\QuestBrowse\uninstall.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.
mon frere n'arrive plus à acceder a sa session, elle s'ouvre et se referme directement. En mode sans echec, il y a accès . Je pense que c'est un probleme de registre, j'ai fait malwarebytes mais j'ai besoin d'aide. Merci!!
Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.08.04.07
Windows Vista Service Pack 2 x86 NTFS (Safe Mode)
Internet Explorer 8.0.6001.18943
françois :: PC-DE-FRANÇOIS [administrator]
Protection: Disabled
05/08/2012 00:23:43
mbam-log-2012-08-05 (00-23-43).txt
Scan type: Full scan (C:\|D:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 356794
Time elapsed: 51 minute(s), 42 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 91
HKCR\AppID\{0D82ACD6-A652-4496-A298-2BDE705F4227} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\{7025E484-D4B0-441a-9F0B-69063BD679CE} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\{8258B35C-05B8-4c0e-9525-9BCCC70F8F2D} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\{A89256AD-EC17-4a83-BEF5-4B8BC4F39306} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\CLSID\{09325003-167C-483d-A4BA-8B3122ABB432} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{F1A1892C-2A6C-4817-98B4-FF81443CBA20} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{E25DA6D6-C365-46CF-ABAF-DC5893135D7A} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbGuru.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbGuru (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{100EB1FD-D03E-47fd-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{E343EDFC-1E6C-4cb5-AA29-E9C922641C80} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.RprtCtrl.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.RprtCtrl (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbAx.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbAx (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{2721A8E5-BFDB-4562-9912-9E0531CA616C} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{5FE0CEAE-CB69-40AF-A323-40F94257DACB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{65A16874-2ED0-460E-A547-5FE2EC3A13A7} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.MozillaPSExecuter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.MozillaPSExecuter (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{396CFC12-932D-496b-A0A8-5D7201E105E1} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{573F4ABB-A1A2-44ED-9BA9-A8DAD40AAC46} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{71E02280-5212-45C3-B174-4D5A35DA254F} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.MozillaNvgtnTrpr.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.MozillaNvgtnTrpr (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{60DA826C-B1C6-4358-BDEC-4837CED45470} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.KOPFF.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.KOPFF (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{6DD76B7B-6423-4df0-9A07-84A6CAD973A0} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Dwnldr.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Dwnldr (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{74C22317-5B90-471f-9AD2-FEC049870A16} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Scopes.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Scopes (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{7F6CFB6A-9227-4bb8-B941-F2B067E76F51} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerImmidiateOrRandomTS.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerImmidiateOrRandomTS (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{A16AD1E9-F69A-45af-9462-B1C286708842} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.IEButtonA.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.IEButtonA (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbInfoBand.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.HbInfoBand (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{AB0EE208-DF60-4fa7-A617-C4269760033E} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Reporter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Reporter (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{C1089F63-7AFC-4538-B0EB-BEA0F4225A57} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Stock.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.Stock (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{C9CCBB35-D123-4a31-AFFC-9B2933132116} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.IEButton.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.IEButton (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{CC7BD6F1-565C-47ce-A5BB-9C935E77B59D} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\TypeLib\{02AED140-2B62-4B49-8B3B-179020CC39B9} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{17BF1E05-C0E8-413C-BD1F-A481EEA3B8E9} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.CntntDic.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.CntntDic (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{CFC16189-8A92-4a29-A940-60248385F426} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.CntntDisp.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.CntntDisp (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{DEE758B4-C3FB-4a5b-9939-848B9C77A2FB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{E12AEAB6-7D12-4c07-8E36-5892EFB4DAFB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerImmidiate.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerImmidiate (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{E2F2C137-A782-4fb5-81AF-086156F5EB0A} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.AsyncReporter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.AsyncReporter (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{F1D06C9F-51F0-4476-BEDE-5DDF91BE304E} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.ReportData.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.ReportData (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\CLSID\{F3A32DF2-7413-4fb1-B575-1AC920A17B76} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerOnceInDay.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\ShopperReports.TriggerOnceInDay (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Typelib\{ACC62306-9A63-4864-BD2F-C8825D2D7EA6} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\Interface\{21BA420E-161C-413A-B21E-4E42AE1F4226} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\Typelib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{8AD9AD05-36BE-4E40-BA62-5422EB0D02FB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Typelib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{89F88394-3828-4d03-A0CF-8203604C3DA6} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D4233F04-1789-483c-A137-731E8F113DD5} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKCR\AppID\BRNstIE.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\CmndFF.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\mozillaps.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKCR\AppID\Pltfrm.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShopperReportsSA (Adware.ShopperReports) -> Quarantined and deleted successfully.
Registry Values Detected: 3
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform|ShopperReports 3.0.517.0 (Adware.HotBar) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform|SRS_IT_E8790474B1765C5736AB93 (Malware.Trace) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Mozilla\Firefox\extensions|ShopperReports@ShopperReports.com (ShopperReports) -> Data: C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions -> Quarantined and deleted successfully.
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 13
C:\Users\françois\AppData\Roaming\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0 (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\chrome (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\components (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\ProgramData\QuestBrwSearch (Adware.QuestBrowse) -> Quarantined and deleted successfully.
Files Detected: 15
C:\Program Files\ShopperReports3\bin\3.0.517.0\mozillaps.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\CmndFF.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\CntntCntr.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\BRNstIE.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\LaunchHelp.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\link.ico (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\chrome.manifest (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\install.rdf (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\chrome\firefoxtoolbar.jar (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShopperReports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.xpt (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\About Us.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\Customer Support.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\ShopperReports Uninstall Instructions.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\QuestBrowse\uninstall.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.
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33 réponses
Désinstalle Avast et essaie de démarrer en mode normal.
Si ça ne fonctionne toujours pas, utilise ComboFix et poste le rapport :
https://www.bleepingcomputer.com/combofix/fr/comment-utiliser-combofix
Si ça ne fonctionne toujours pas, utilise ComboFix et poste le rapport :
https://www.bleepingcomputer.com/combofix/fr/comment-utiliser-combofix
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Clique droit sur ComboFix et choisis "Exécuter en tant qu'administrateur".
Sinon, essaie de le renommer en katouille.
Sinon, essaie de le renommer en katouille.
j'ai réussi à l'installer, l'ai démarrer mais refuse de se lancer car pas en administrateur pourtant j'ai fait executer en tant qu'administrateur...
oui (je traduis en gros car c'est en anglais qu'il apparait)acces refuse, le logiciel doit être lancé par l'administrateur afin d'avoir accès aux options.
Il essaie alors de faire une restauration mais là aussi accès refusé
Il essaie alors de faire une restauration mais là aussi accès refusé