Screen brightness issue - Acer laptop

Hello,
I bought an Acer laptop less than a month ago. I have a problem with the screen and the seller has brushed me off:
the screen automatically dims and as soon as I increase the brightness it immediately dims again (like a screensaver while I'm working on it).
I think it just needs to be configured, but I don't know anything about it.
Thank you in advance for your response.Configuration: Windows XP Internet Explorer 7.0

17 answers

  1. Hello,

    maybe this can help with the brightness of your screen:

    on your keyboard you have a key labelled "Fn" in color, mine is blue, then you have a key shaped like a white sun to decrease the brightness and another one in black to increase it

    good luck
    85
    1. Thank you!!!!!!!!!!!! It works thanks to your advice!
      See you soon
      0
    2. Merci, ça marche.
      0
    3. Thank you, it works!!!!! :)
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    4. Thank you, it worked for me too.
      0
    5. Thank you, easy and quick.
      0
  2. Contributor
    Good evening,

    Indeed, for a screen brightness issue, the problem often comes from the inverter (which is not very expensive and easy to replace for someone who knows a bit about DIY).
    It is essential to ensure that the screen works well without the backlight.

    For the issue of HEDelphine, the poster of this topic, for a laptop purchased less than a month ago, this is not "normal" (unless it's an exhibition model…)

    In this case, it is the seller's responsibility to cover the repair or to proceed (immediately if possible) with an exchange for another laptop (same model), also requesting the transfer of data from the hard drive.

    If the seller is dismissive of the customer, I do not recommend throwing the laptop at them but rather asking to speak to the manager, the director, or contacting a consumer association.

    See you later.
    6
    1. With your laptop, there is a manual... and to your surprise, there is the user guide for the settings!!!
      3
      1. I had the same problem; as soon as I disconnected it from the power supply, the brightness decreased.
        But on mine, there is a battery icon at the bottom left that you need to click on and select high performance.
        I hope it’s the same on yours!
        Just give it a try!

        See you!
        3
        1. here it is! thank you zazouz
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        2. THANK YOU!!!! thank you thank you
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      2. Contributor
        Good evening,

        "the seller brushed me off"... the best thing would be to go back to that seller with your phone under your arm and act tough.
        After selling it to you, he certainly has a few minutes to spare.

        @+
        2
        1. As of today, the LCD inverter for a Travelmate 292LCI cost me €77 in Canada, including expedited shipping (7 days) and 20 minutes of installation (within everyone's reach).
          For your information, the reseller who sold me the laptop wanted €1000 for the repair (and just like that, we change the screen!) and several weeks of waiting… Enough is enough!
          1
          1. Contributor
            And all the more so if you know nothing about it.
            0
            1. Hello.

              I just saw your message on a forum. I have the same problem as you regarding the brightness of my laptop...

              Have you solved the problem? If so, can you tell me how you did it?

              Thank you.

              Iza
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              1. maintain the fn key at the bottom left pressed and use the right arrow to increase and the left arrow to decrease. hello
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              2. @gimThank you very much Mr. GIM!
                Because your technique of holding down the fn key and the left arrow keys to decrease and the right arrow keys to light up has really helped me. It's as easy as a magic wand. That's why I thank you so much!
                See you soon!

                nkm
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              3. @gimGood evening. THANK YOU THANK YOU THANK YOU for the technique!! Really, I was two fingers away from giving him a kung fu hold!!!
                kiissssssssssss
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              4. @gimI had that issue too, thanks it's perfect it works. Thank you a thousand times. ;-)
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              5. @gimThank you so much for this message that really helped me!
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            2. if you've solved your problem, let me know the solution, because I've been having the same issue for a while
              whereas at first I could adjust the brightness, now it darkens as soon as I try to lighten it.
              0
              1. I have exactly the same problem with my Acer laptop and I can't find any solution. Please let me know where I could find the user manual for Acer laptops.
                On acer.com I can't find anything. Thank you.
                0
                1. Hello,
                  For the brightness issue, the backlight component is dead.
                  It can be found behind the plastic cover of the screen and can be ordered online with the part numbers.
                  It costs about €100.
                  Sorry, I no longer have the website addresses.
                  Good luck.
                  0
              2. Thank you very much!!!
                I also had the same problem
                but how silly I am, it was so simple!
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                1. Good evening everyone!

                  I'm jumping in on this topic because I have the same issue as the young lady since yesterday...

                  Let me explain quickly.

                  To turn on the PC, I have 2 options: use my battery or use the mains.

                  When I use the battery, my screen isn't very bright, quite dark... but I guess that's for energy saving.
                  When I use the mains, usually the light colors return on my screen and everything is fine.

                  However, since yesterday, when I plug into the mains, the colors are dark, as if my battery was still running... I don't know where that comes from, I don't know how to fix the problem!

                  I tried to increase the brightness with the Fn + Sun buttons... but nothing works...

                  Do you think it's an inverter problem?

                  Thanks in advance!
                  0
                  1. Hello,
                    I have exactly the same problem as you. Were you able to solve yours? If so, how?
                    Thank you in advance for your reply.
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                2. ... and what if you tried opening Acer ePower management and adjusting the brightness on battery?
                  0
                  1. Hello,

                    I have a similar issue with my Acer Aspire 6920G laptop. Under Windows 7, the FN + right or left arrow combination to adjust the brightness doesn't work... However, when I perform this action at the startup screen before Windows launches, it works. So I conclude that it's not a malfunction of my hardware but probably something else, and it's quite annoying... The other combinations with the FN key work perfectly. If someone could help me, I would be grateful.
                    Best regards
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                    1. I have the same problem as Aranos on an Acer 8930G: the FN+arrow keys work before Windows 7 starts, but not after. I have to go through the Nvidia control panel to adjust the brightness.
                      It's frustrating...

                      Does anyone have a solution?
                      0
                    2. I had the same issue, but it’s okay, I found the medication. I’ll let you know next time.
                      0
                  2. Thank you very much, fn and sun, it works very well.
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                    1. Thank you, it's quite simple but it's BRIGHT!!!
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