Is the site trustworthy or not?

Solved
mlle_so Posted messages 9 Status Membre -  
 Jaffeli -
Hello,
I ordered a pair of sunglasses this Sunday on a Spanish optical website: https://www.visual-click.com/ The payment was secure (https://, lock icon), I even confirmed the payment with a code sent to my mobile phone. The payment was made via BBVA, a Spanish bank apparently. I also took a screenshot and printed the proof of payment. However, I have not received a confirmation email and I cannot track the package. The amount of my order, which totals €127.80, has already been debited. So, I wanted to get some opinions about this site, if you think I should be worried or not...
Best regards,
mlle_so.

8 réponses

BeaufortAA Posted messages 14 Registration date   Status Membre Last intervention   14
 
Check on http://www.scanandtrust.com/
You should always check before ordering.
I was part of the first beta, it’s French engineers working on artificial intelligence.
It’s really good because they have foundations and experts who verify the level of trust. Great job, and there's plenty to be proud of.
In your case, test it, but in my opinion, it’s more of a process bug (note that things are going badly in Spain right now, so who knows if they'll go bankrupt...).
10
froufrou
 
Hello,
I ordered sunglasses on this site that had the best offer, surprise, they're not counterfeit. But after 20 days, my bank called me to say that my credit card had been hacked. It started with €20 and then €800. Plus, I paid with PayPal.
0
Aurélia Pilato
 
Hello, I placed an order on Visual Optic and received my order within a week by DHL, so far no issues with double payment. As for the compliance of the glasses, I will go to a store to make the comparison.
0
Jaffeli
 
Bonjour
0