View original (French)

501 5.5.4 Adresse invalide

gpnur Posted messages 1625 Registration date   Status Member Last intervention   -  
gpnur Posted messages 1625 Registration date   Status Member Last intervention   -
Hello,

I come to ask for your help
with the IncrediMail messaging system. It's impossible to send; I keep getting the error message: "Attempt to send message to the server failed, please try again later." This has been going on for several days!!!!
I also see -501 5.5.4 Invalid Address-
All my searches send me into a never-ending maze (POP server, SMTP, IMAP, hello!) the circus
Are there possible emails stuck in the queue?
If you have any ideas, they would be welcome
Thanks in advance, best regards

Configuration: Windows 7 / Internet Explorer 9.0

1 answer

  1.
    Bruce Willix Posted messages 12376 Registration date   Status Contributor Last intervention   2 638
     
    Is this the case for all the emails you send, to all recipients?
    --
    If God were a villain, it would be me (Mr. Benedict)
    0
    1. gpnur Posted messages 1625 Registration date   Status Member Last intervention   117
       
      Yes
      0
    2. gpnur Posted messages 1625 Registration date   Status Member Last intervention   117
       
      In my IncrediMail addresses, I have Hotmail, Gmail, and Orange. I was told that with Gmail there could be possible issues.
      Just to clarify, I'm not very skilled in this area!
      0
    3. Bruce Willix Posted messages 12376 Registration date   Status Contributor Last intervention   2 638
       
      If it's for all the emails everywhere, it's probably not coming from one of your three providers.

      Haven't you moved? Or changed your Internet Service Provider?
      0
    4. gpnur Posted messages 1625 Registration date   Status Member Last intervention   117
       
      Thank you for getting back to me, I will check with my assistant.
      The error must be found at the server level!
      Thanks again
      Best regards
      0