Cdiscount, order confirmed?

boysteck Posted messages 27 Status Membre -  
 bubu -
Hello,

I am new to the site (Cdiscount) and I wanted to take advantage of the welcome offer, which is a 20% discount on the total price.
I just ordered a discounted television. I followed all the necessary steps up to the payment moment when I chose the "Cdiscount card" option.

They naturally asked me for my credit card information, followed by a form (a contract) to obtain the 20% discount.

Everything seems to be completed, except that neither in my emails (the address is correct since I received other emails from Cdiscount) nor in the "My Account" section does the mention "order validated" appear.. and when I want to track my orders, my television doesn't appear anywhere either..

My question is whether someone could confirm if I have indeed validated my order or if I have only validated my Cdiscount card despite having provided my banking information.

Hoping I have been clear enough...

Sincerely

Configuration: Windows 7 / Internet Explorer 9.0

3 réponses

Hunter36 Posted messages 124 Status Membre 11
 
Cdiscount is a problematic site; for most people who come to order their products, they never see their ordered items for 3-4 weeks... Not to mention the fact that I myself was taken advantage of (in a way since in the end I asked to be refunded after discovering that Cdiscount no longer had my order in stock while it was still available at the time of the order...) so I wish you good luck if you ever receive your order, if so that's great, otherwise request a refund and unsubscribe from Cdiscount and go to Amazon.fr where the services are very reliable.

With that, good luck and happy waiting ^^
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boysteck Posted messages 27 Status Membre
 
Thank you for your comment, I have already done my research and I notice that opinions vary greatly according to each person's experiences. What is certain, in any case, is that it is a reputable and reliable site. After all..., some people recommend it because they are completely satisfied and others are disappointed for various reasons.. I just hope to be one of those who were lucky enough to receive it on time and in good quality. Especially since I chose the Express order.

I will keep you updated :)
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Hunter36 Posted messages 124 Status Membre 11
 
I had also chosen the Express shipping for my laptop, but in the end, I never received it. However, I also hope that you will be one of the lucky ones ^^

Best regards :)
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