View original (French)

Keyboard malfunction issue fixed

andrerene -  
qlegendre Posted messages 286 Status Membre -
Hello,
I bought a Bluestork keyboard and my PC works and my screen too, but my keyboard is stuck on num lock and no key works. I need it to enter my password so I can check my PC. Thank you

Configuration: Windows XP / Internet Explorer 7.0

6 réponses

Réponse 1 / 6
qlegendre Posted messages 286 Status Membre 28
 
Hello, it's the first time you're using it then?
0
andrerene
 
yes, and when I plug it into another PC, it works correctly, thank you.
0
andrerene
 
yes, but when I plug it into another PC it works; for now it is plugged in and still stuck on num lock and there's no way to turn it off.
0
Réponse 2 / 6
qlegendre Posted messages 286 Status Membre 28
 
Yes, I think it's because the drivers are missing. Plug in another keyboard, type your password, and then reconnect your keyboard and Windows should install the driver automatically.
0
andrerene
 
thank you but I did it and nothing either
0
andrerene
 
I need to turn off and on my computer several times before my keyboard lights up and stays stuck.
0
Réponse 3 / 6
qlegendre Posted messages 286 Status Membre 28
 
Is it a wireless or wired keyboard?
--
A computer is like a drug; once you start, you can't stop.
0
andrerene
 
with cable and USB plug
0
Réponse 4 / 6
qlegendre Posted messages 286 Status Membre 28
 
Plug in another keyboard, type my session password, plug in your new keyboard while leaving the other one connected, then go to start, right-click on computer, manage, device manager, are there any exclamation points?
--
A computer is like a drug; once you start, you can't stop.
0
Réponse 5 / 6
andrerene
 
I did it and my computer doesn't recognize them.
0
Réponse 6 / 6
qlegendre Posted messages 286 Status Membre 28
 
So you can't log into your PC? I don't understand when you say I'm stuck on num lock
--
The computer is like a drug; once you start, you can't stop.
0
andrerene
 
My keyboard stays on, the green Num Lock light is on, and nothing works.
0
qlegendre Posted messages 286 Status Membre 28
 
You don't have a PS/2 keyboard?
0
andrerene
 
Sorry, but before I did, I bought another one and my computer was reformatted before I bought it because my son damaged the PS/2 connector.
0
qlegendre Posted messages 286 Status Membre 28
 
Ah, so I don't see many solutions here except for connecting another keyboard to the PC and installing the Bluestoc keyboard driver.
0