Thunderbird: issue with IMAP subfolders

Question

Hello everyone,

I use Thunderbird on both Windows and Linux with the Laposte.net mail server.

When I create an IMAP folder with Thunderbird and I use the character "/" it creates a subfolder, e.g.: folder/subfolder/subsubfolder.

The problem is that these folders appear in italics and greyed out, and above all I can no longer delete them. They disappear when I delete but if I turn Thunderbird off and on again they reappear in the Trash. On Laposte's webmail they do not appear. If I recreate under webmail the same folder it takes the place of the folder (greyed, italic) becoming normal (not greyed or italic), but if I delete it with Thunderbird or the webmail the same problem occurs.

Thunderbird bug ?????

THANK you to help if you have knowledge of this problem.

Best regards

Configuration: win XP Linux Ubuntu

maxmada · Accepted Answer

I had a similar problem. A shaded italic folder means the subscription is for the folder but the folder no longer exists. So you need to unsubscribe from the folder and its subfolders (right-click one of the account's folders, "Unsubscribe...").

Normally that's fine.

If the folder still exists:
- make sure the subscription is disabled for the folder(s) in question
- close Thunderbird
- delete the corresponding cache folder(s) from the cache (the .msf and .sdb files)
- restart Thunderbird.

That should be OK.

BigDams · Answer

I have the same problem!

parislive · Answer

I have the same problem with my Free mailbox using Thunderbird as well as Windows Mail in Vista.

ruda91 · Answer

Sorry but I'm the same and this thing is a real piece of shit

hostman · Answer

*** The solution ***
I'm digging up this old post because I had the same problem.
To delete a stubborn folder with Thunderbird in IMAP:
right-click the folder then "subscribe" and uncheck the folder and, if needed, the subfolders.

Then go to the profile / imapmail and delete the msf and sdb of the folder in question

ocaillau · Answer

From my side, my problem was the following: with Thunderbird in IMAP mode with the Free server (imap.free.fr), I could no longer see the emails stored in the "Sent" folder, whereas I could still access those located in subfolders of "Sent".

Thanks to this discussion, I found a way to fix it: by opening the properties of the "Sent" folder, it was enough to check the [Subscribe] box and I recovered all the emails that were stored in that folder.

Olivier C

ee · Answer

I have the same problem, but an "inbox" folder formed with the trash inside... I want to get it out but it's impossible with the techniques suggested above. Any ideas?

Thunderbird: issue with IMAP subfolders

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