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New Sandisk USB drive locked in write protection

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miczfr Posted messages 208 Status Membre -  
 rpico -
Hello,
I bought a 16GB Sandisk Cruzer Blade USB drive, but I can't use it due to a write protection issue.
I can't format it either.
I tried another method explained on the forum, via regedit (but for Windows XP and it doesn't apply to Windows 7) (HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Storage).
There is no mechanical lock on the drive.
I sent an email to Sandisk but I'm still waiting for their response.
Do you have any idea?
Thank you

Configuration: Windows 7 / Firefox 8.0

4 réponses

Réponse 1 / 4
rpico Posted messages 46 Status Membre 2
 
Hello, wait for the answer, but generally, if there is no manual lock, a write blockage is not a good sign, especially if it's under warranty; exchange it quickly. I had the same problem with an Intenso USB stick and I scratched my head for hours with specialized software, but nothing worked. I wrote directly to the parent company and they told me it was dead and exchanged it for me free of charge. After two years of service, that's nice!
Have a good day.
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Réponse 2 / 4
miczfr Posted messages 208 Status Membre
 
Thank you for your response, Ripco
I'll wait for Sandisk's reply then...
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Réponse 3 / 4
miczfr Posted messages 208 Status Membre
 
finally Sandisk exchanged the faulty key for me, without a receipt, simply with the reference of the key
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Réponse 4 / 4
rpico
 
Okay, in general, customer service is reliable. Good for you. Happy holidays.
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