Gmini XS100 Archos Problem Solved

Question

Hello everyone. Recently, I bought an Archos GminiXS100 media player. During its first use, it worked properly; it was recognized by the computer, but when I tried to add songs to it, the computer recognized it as a small icon where the time is displayed with << safely remove hardware >>, and in My Computer as a removable disk, but when I click on it, it is empty, even though during my first use I had already transferred mp3 files to it. When I try to add songs, it shows "The specified file could not be found, verify that the path and filename are correct." I also noticed that the launch window that appeared when I first connected my mp3 no longer shows up. I checked in the control panel, and then under Multimedia Devices, the Removable Disk shows up, but with 0 bytes. Thank you for helping a flight attendant in distress with her computer and mp3 =)

david8385 · Accepted Answer

Hello everyone So, I've had the same problem with my Archos Gmini XS100 of 3GB. The first time I didn't think too much about it, I sent it to customer service and they returned it to me in working order. After some inquiries, they did an OS update (the software that makes the Archos work like Windows on a PC) and that's it??!! Personally, I have some doubts, I think they reformatted it right away because I lost all my data when I got it back.  A few weeks ago, the same problem arose, the Gmini is no longer recognized as ... but as a mobile device indicating 0 bytes. No longer covered by the warranty, and since it didn't seem like a complicated operation, I decided to dive in. Well, it worked for me, I don't know if it's a universal method, but here it is: - It's quite simple, just go (in the Gmini menus of course since you can't do anything from Windows) to "Settings," then "System," then go to "USB Port" and there, normally it’s set to "mobile device" and you need to change it to "hard disk" and vice versa if it’s set to "hard disk" as was my case. This operation requires reformatting the Gmini, which is annoying because you lose all the data on it, but you don't really have a choice. I read that for some it deleted everything, even the OS; that didn't happen to me, and anyway, by searching the forum JBMM.fr (a forum specifically dedicated to users of Archos products), you can find that kind of data without problems. Once the reformatting is done, it should be recognized by Windows. Personally, I switched it back to "hard disk" mode (with the same steps) because I prefer it that way, but after all, it's up to you... Just a heads up: after these shenanigans, it tended to bug out, it froze at the end of some songs and I had to restart it. Since then, I've run a check for errors (in Windows, right-click on the Archos, "properties," then "tools"). Then an update of the software that I found on the Archos website (http://www.archos.com/support/download/firmware.html?country=fr&lang=fr and I followed the instructions given there. No more problems since. That's my experience, I hope some can find hidden information among the spelling mistakes. I'll just end by saying that despite these issues, I think the Gmini XS100 is a good product, it doesn't do much (no calendar, games, photos or videos), but what it does (play music) it does well. I don't hang out on this forum often, but if you have questions, feel free to ask.

shelby-tun59 · Answer

Hello Flight Attendant, that's great, I just bought that device too (without the same issues as you, lol) Could it be that you accidentally formatted your MP3 ????? That's the first idea that comes to my mind!

Hotesse de l'air · Answer

Thank you for replying =) Unfortunately, I mistakenly formatted my mp3, but I think if nothing changes in a while, I'll have to do it! (hoping it works!) Are you happy with your device?  See you soon!

shelby-tun59 · Answer

For the few times I've used it since I don't use it much during vacation, yes, I'm very happy with it! The only downside is the charging method! But hey, you can't ask for too much!  For your issue, I wanted to ask if you have tried it with another computer? That way you'll know if it's a problem with the device on your computer or with your MP3!  Keep me posted ;)

Romain · Answer

Hello everyone,  for your information, I made the mistake of buying this player a year ago, and therefore at a very high price, trusting the prestige brand.  Today, the player has arrived at my place for the fifth time due to a necessary warranty return approximately every month. Indeed, the hard drive often freezes, and sometimes, to our great dismay, it can’t read anything anymore!! Then the player can’t turn on, overheats, asks for a formatting which, of course, it cannot perform. For my part, this player which cost five hard drives from Archos should be criticized more than praised. And now, what I hope is to be able to sell this bad deal to the first unsuspecting buyer.  I look forward to your responses..

kida · Answer

Before connecting the Archos, you need to go into its setup and set it to mobile device instead of hard drive! There you go :)

greg · Answer

Hi, I have the same problem as you with my Archos XS100, my PC tells me that the hard drive is empty :( did you solve this problem? If so, how? I am in distress :( thank you in advance for replying. Greg gregory.ros@wanadoo.fr

Justineuh · Answer

I also have this problem with my gmini xs100, the computer doesn't recognize it and it says "removable disk D" with nothing on it... I’ve looked at a lot of forums and everyone says to go into the settings and set it to mobile device... But I don’t have that damn option!!! I can just read or not read all the files, update the software (none found), or format it (I’ve already tried that and got nothing!)... Moreover, a lot of people have problems like this... Archos is losing my respect!!! Help us!

malo c. · Answer

I have no solution for anyone except for a pigeon shooting contest with all our Gmini Archos 100. It’s the same, the same, the same, it crashes, it needs to be completely reformatted, right now I'm facing it and it turns on and off in an explosion of pixels worthy of the Matrix, it's very pretty but I would prefer to listen to music with it. By the way, for those interested, it’s for sale, I'll let it go for a bundle of leeks.

Lineox · Answer

Long live Archos and the crappy machines! I have the same problem as all the XS100 owners, the hard drive is failing and it asks for a reformat... obviously, it can’t do it, so I’m selling it too... but beware, to the highest bidder! Minimum price: a sharpened (or unsharpened) pencil...

MISS_TEEK · Answer

Hello, I've had the Archos 104 XS for a while now. Unfortunately, I'm encountering the same issue as many of you. The player freezes, displays a playback error message, and asks for formatting. At that point, it overheats, crashes, and can't even be formatted. The computer doesn't recognize it either.. it shows "unknown device" Has anyone managed to solve this problem???? Is there any way to force formatting????  HELP!!!!

audrey · Answer

Hello everyone   After having the same problem with the XS 100, I bought the 104 just a week ago   and now I have the same problem as with the old one that I had to return to Archos...   The disk is stuck   Unfortunately, the bad news for all of us is that not only does formatting not help, but it also makes the Archos unusable (I learned this after doing it)   because it ABSOLUTELY deletes all the files from the Archos, including the ones that made it work   So I don't even know how to tell my parents that my Archos is done for; I don't even know if it can be repaired, and I will probably have to send it back to the customer service, which will return it to Archos, which won't send it back to me or will take 3 months...   All this at a time when I really need it for the holidays!!!   So if anyone has a solution for us, please come forward!!!   Good luck to everyone!   Audrey

max · Answer

Is there anyone who knows where we can find the option to switch the Archos XS 100 to removable disk mode?

david8385 · Answer

Actually, the address is this, sorry. http://www.archos.com/support/download/firmware.html

moos · Answer

Salut à tous  J'ai un XS100 Archos qui ne s'allume plus, comment le faire marcher s'il vous plaît  MERCI

chloe · Answer

Hello!! I have another problem with my player.  Right now, it turns on correctly, then I plugged it into the computer to add songs. After doing that, my player gets stuck every time it starts up, even though its battery is full. Do you have any idea to help me, thanks in advance.   Chloe  i

Marion · Answer

Hello, Yesterday my Archos Gmini XS100 worked perfectly this morning it refused to turn on, in fact when I plug it into my PC, it charges (so everything is fine there), then I turn it on, it asks if I want to enable USB (still normal) and then... it bugs, it makes a terrible noise and stays on "USB connected" of course, the PC doesn’t recognize it  can you please help me?

spinner59 · Answer

Before it used to freeze, once off the screen stayed on my last listened tracks (no way to turn it back on or off), the hard drive (flash memory rather, right?) was making a lot of noise...  I downloaded the Update (not the latest, but the one before that), it has been running very well for 2 hours, for once it hasn't lagged.  It seems to me that it's on its way to work again, and I hope so!

zouille · Answer

Well, my Archos was in the same situation as yours. I went to the store where I bought it, I explained to the person in charge of the computer section (who was very knowledgeable) what was happening. He took my MP3 player, connected it to a demonstration computer equipped with Windows Vista and... as if by magic, Vista detected a problem with the hard drive and offered to repair it. Since then, my MP3 player has been working again, so if I ever have a problem like that, I now know how to fix it. I hope this email has helped you, and if it has, please reply to me.

inatrice · Answer

Here, I had the same problem as many of you: my player was saying that reading the hard drive was impossible, and it was making a really abnormal noise. And while reading this forum, I managed to find the solution, or at least I hope so. It's very simple. First of all, let your machine load what it has to load, hence the horrible and alarming loading noises, and once "hard drive reading impossible" appears on the screen, press the button that is normally used to turn on the ARCHOS, a "formatting" menu will appear. From there, you format it, and normally after that, your computer will recognize the device. Then, you go on the internet, to the address that was given earlier, in another post, to upgrade to a "firmware" newer than yours. Once downloaded, you will put it in "data", on the hard drive of your mp3, as if it were a song. Finally, you turn on your ARCHOS to go to "settings", then "system" and "software update" (to replace your old OS version). There you go, it worked for me, but I don't really know if this is the real universal solution. Well, good luck to those who have problems with this capricious machine. A++

sylou · Answer

As for me, I don't really have a problem with my mp3, but I would just like to know if there is a way to set a timer for the end of playback (like 15, 30, 45 minutes, or 1 hour)... If you could give me the tip, if it exists, that would be great. Thanks in advance.

polo42640 · Answer

I have an Archos Gmini X 100 and I am very disappointed because I can no longer turn it on, and when I plug it in to charge, it makes a strange noise.  It is no longer under warranty.  Could you please help me????  Please.

atika · Answer

Hello everyone, I have an Archos Gimini XS100 and my problem is that it won't turn on, even though it's fully charged. Actually, I did a formatting, but by mistake it also erased the OS (the system) so it can't be recognized by my PC... What can I do? How do I reinstall the OS? Thanks in advance to everyone. I am waiting for your answers as soon as possible... Kisses

makrie · Answer

Hello everyone, for the Archos 104, you need to set it to hard disk mode which you can find in /settings / system / mode: change it and set it to hard disk / for me that worked otherwise you need to install the new version: http://www.archos.com/support/download/firmware.html?country=fr&lang=fr or you can use the update from the MP3 in playback and auto update. for the Gmini 100 my brother, you need to do auto update which analyzes your files.

FX · Answer

Good evening,  I would like to switch to hard drive mode, but in the Archos xs100 under "Settings" "System", there is no "Hard Drive" option. So how do I download the new OS if the PC does not recognize the Archos's hard drive and the OS has been deleted due to formatting (and especially how to set it to "hard drive" mode...  FX

joegravon · Answer

I read your messages and things are getting worse; my Gmini Xs100 freezes at startup, the hard drive makes a noise like clicking! I must tell you I bought it in Spain 6 months ago in a ghetto, so I don't have a warranty. What should I do?

ADeLiNe · Answer

Hello, I see I'm not the only one in distress!! My MP3 was no longer recognized by my computer so I formatted my Archos but that didn't change anything. I can't switch from hard drive mode to the other and my Gmini can't receive the update I just downloaded from the site mentioned earlier!! Anyway, I don't know what else to do except throw it out the window!!!! If someone has a solution (another one!) don't hesitate to share it with me!!

Bertrand · Answer

I have an ARCHOS 104, and since it didn't allow me to load certain WMA files onto the hard drive, I ended up formatting it... a method that seems too drastic in hindsight because now I can no longer read my files by artist, genre, etc., but only by browsing the disk (browse... in music). I downloaded the firmware update from the website but it hasn't improved! Do you know how to reinstall the OS? Is it possible? Does anyone have a link to help me?  Thanks a lot in advance!

Mélanie · Answer

Hello,  I have a big problem with my Archos Gmini 100. I've read all the posts, but the issues are not quite the same as mine. I was supposed to leave for vacation today, and I wanted to update my music. I started by completely clearing all the music from my Archos using Windows Media Player: I selected everything in "music" (on the right in the sync box) and deleted it all. I reinstalled new music, but the sync stopped midway, and I think the Archos is full. I wanted to restart the operation: delete all the music and try again. Since then, nothing! I'm unable to reconnect my Archos to my PC; it no longer recognizes it. I've tried about ten times. I have to press and hold for a long time to turn it off or on, sometimes for over a minute. Two scenarios occur: - the Gmini home page appears, but I can't access the menu: music, setup... so I can't do anything, not even format it, and my PC does not recognize the player - I leave the Gmini off, plug the cable in and to the PC, and only turn it on afterward: here, it offers "USB connection, yes or no": if I say yes, it shows USB connected, and I hear a lot of clicking noises, and the Archos gets hot, and NOTHING HAPPENS; if I say no, NOTHING HAPPENS, except for the clicking noise. So, I don’t know what to do. Formatting is impossible for me. Do you have a solution? Thank you in advance for any help you can provide.  Thanks, Mélanie.

champclaux · Answer

For me, it's the same: I emptied my Gmini XS100, 4 large files all at once... and since then it's CLACKING non-stop and the HDD is blood red! Connected to the computer it stays on the "USB activated" page, and by itself it gets stuck before the menu on the "XS series" page. And to think it was about to be 2 years old without any issues!!! My brother told me he had this problem with USB drives when he moved too many files at once. Is that the root of the issue????? Today I can hardly imagine being without my Archos, especially after 18 months of good and loyal service! And I don't want to lose the data stored on it. My questions are almost the same: 1) Can we get back to a functional Archos? 2) Can we recover the data? 3) Is there a savior who can get us out of this mess? 4) How come Archos isn't doing anything to prevent this kind of trouble?  Alice

Jerome · Answer

Hello, I have the Archos 104  Is there a solution to make it work under Vista?   Jérôme

Juliie · Answer

I bought my Archos 104 yesterday.  I charged it. No problem. Once it was charged, I connected it. No problem. I opened the removable disk in "My Computer". I copied the songs from my computer that I wanted and then pasted them into "playlist".  When I wanted to listen, some songs made a funny noise, like alien voices talking really fast, but you can still recognize the song behind it (well, if you're skilled and you've listened to it about fifty times before). But not all of them. And they're all in the same format (.mp3).  It annoyed me, I wanted to turn it off. It got stuck on "Supermassive Black Hole - Muse", and since yesterday the screen has been on continuously (the third small blue LED from the top is lit). No matter how much I press off, on, or anything else, nothing happens at all.  Help me please :s

Mélanie · Answer

Hello,  Regarding my issue with my Archos XS 100, I went to Fnac yesterday. I bought it in April 2006. My receipt stated that the product was under warranty for one year. So I thought I was no longer under warranty. When I wanted to inquire if they could help me with potentially formatting the device, I had an excellent surprise. The products are actually guaranteed for two years. Since the Archos XS 100 is no longer made, there are no repairs available. Therefore, they refunded me the purchase price at that time, in the form of a voucher valid for 3 months (179€). If this can help some, go to Fnac if that's where you bought it.  Sincerely and enjoy the sound.

momo3keus · Answer

Your responses are interesting, but I have an Archos 402 Gmini camcorder   and I don't even have the option to access the removable disk   it says 'insert a disk into drive G'   I tried to send the update file to the drive but it's impossible   I have nothing left on the hard drive 0 bytes   thank you for your help

ryûha's N.E.R.V · Answer

hello world  I'm so disgusted, I've had an Archos Gmini XS100 for 10 months, it was working great,  then one day I try to turn it on and nothing happens....  when I plug it into USB the blue light turns on but the screen doesn't and there's no activity on the hard drive  Sometimes it turns on but it shuts off as soon as I move it, faulty connection?   PS: I'm so upset, my math homework was on it!!!! help me  sniff sniff T_T R.I.P Archos Gmini XS 100

Gulrick · Answer

Hello everyone, I also have an Archos Gmini XS 100, and just like you, I encountered the issue where my Archos wouldn't play music and was recognized as a removable disk. The only option was to format it. The solution consists of putting the UPDATE file for the correct version (you can find the version in the setup of the Archos and download the firmware from the Archos website) in the source folder, then you need to go into setup from the Archos and format it. For me, this solved the problem! There you go good luck to all

jjd · Answer

I too have experienced the same problems with the Gmini XS 100. I sent this letter to ARCHOS Commercial Department, 12 rue Ampère, 91430 IGNY It didn't do anything, Archos only offered to repair the device for a cost of €85. Of course, I asked them to keep the mess. In my circle, I have people who have had similar issues with other devices from the brand that use a hard drive. I take the lesson: don't buy Archos! ***************************************************************************** Two years ago, I bought an Archos Gmini XS 100 MP3 player at Fnac. For the few times I used it, it is now out of order, the hard drive is dead, it makes a worrying noise and a message "Reading error unable to read from the disk" appears. I want to emphasize that at no point has the device been subjected to rough treatment (drop, humidity…).  I went to Fnac on September 6 to try to get it repaired. It was no longer under warranty for just a few days. I was very surprised that the person at customer service, upon seeing the device, immediately guessed the reason for my visit: the hard drive!  A quick internet search confirmed that many buyers of your product had faced similar problems. (See for example the following site http://www.commentcamarche.net/forum/affich 2321086 probleme gmini xs100 archos). I tried to follow the advice of these internet users to solve the problem, but to no avail. Moreover, it turns out that the hard drive that equips the player is no longer manufactured; I imagine that design or manufacturing defects motivated this decision, however, I found no trace of any manufacturer recall.  I am very disappointed and I am afraid to no longer trust the quality of your French products (made in China). Without hesitation or delay, I am asking you for a commercial gesture likely to calm my discontent (160€ lost!) and steer me away from your competitors for my replacement purchase.

edeline · Answer

Hello, so my problem is that I start it and it shows me: format: read error! impossible to read from the disk... and the thing gets stuck, so unfortunately I can't do anything....heeeeeeeeeeeeeeeeeeeeeeeeelp!!

fils · Answer

Hello, I have an Archos XS100 4GB for over a year and a half, and for the past few days I've been experiencing the same problem as some others. When I connected it via USB to my computer (Windows XP), it wasn't recognized as a "JUKEBOX" but as a "removable disk" where there was nothing, and therefore nothing could be done. I did as Zouille suggested, and it worked for me  HERE IS THE SIMPLE OPERATION TO PERFORM  I connected my player to a computer with Windows Vista, and when I plugged it in, Vista asked me if I wanted to scan the removable disk and repair it if necessary, everything went back to normal. When connecting it to my computer with XP, I now see "JUKEBOX" again instead of "removable disk"  I hope it works for you too.

Gulrick · Answer

Hello,  Your solution is practical for those who have Windows Vista, but the majority of the population is still on Windows XP.  If you do not have Windows Vista, you need to turn on your Archos, then in system settings click on "format the unit"; you will lose all your data, but it will be functional again!!!!  It should be noted that personally I have owned an Archos Gmini XS100 3Go for 3 years, and in such a short time I was first forced to replace the hard drive, which was dead, then 6 months later the battery failed, I couldn't even connect it to the PC!!! When my hard drive failed, it started with a simple formatting and then became more frequent until it completely stopped working!! In total, I had to send it for repair twice, and today it works, but sometimes it just shuts down on its own, or I have to press all over for it to start!! And my bottom button is really very stiff!!!! So with the knowledge of this MP3 player, I can simply tell you that by Christmas it is very likely I will only have a useless brick left!!! If you need to change, choose Apple, it's durable!!!!!!  Good luck to all with this...bad merchandise!

Prohibed_Man · Answer

Hello, So here’s the thing, I have a problem with my Archos Gmini XS 100 as well; mine refuses to play certain music (like electro). If you could help me, thank you.

dofly · Answer

Hello everyone,Like everyone else, I also own an Archos Gmini XS100 which worked great for a year, but recently it gets stuck on startup with the following message: read error - impossible to read from the disk. Since it’s no longer under warranty, I still took my device to the Fnac service center to have it repaired. However, according to the seller, Archos no longer repairs this model. Thus, I have no alternative... except maybe the trash and to buy a new MP3 (from another brand, of course). I thought I was the only one in this situation, but seeing all these messages, it’s more than obvious that this model is defective and that Archos doesn't care...Good luck to all.

laurette · Answer

Hi everyone!
I have a Gmini XS 100 and a computer with Windows Vista, and the computer doesn't recognize my Archos. I need drivers compatible with Vista but I haven't found any on the Archos website...! Could someone help me???

cilou · Answer

I also own an Archos Gmini XS 100 since Christmas 2005
I had an issue with the hard drive 8 months after I got it; it would freeze when I turned it on. Still under warranty, Archos replaced the hard drive, and since then I haven't had any problems, until last week when this time the internal batteries gave up the ghost ^^
I would like to know if you know where I can get others and especially at what price
for my part, I find this product very good; I have nothing to complain about.

Gulrick · Answer

Hello,
In my opinion, the easiest thing to do is to take it to your dealer's customer service to have it repaired. I had exactly the same issues; mine bugs very often, I have bad connections, and my battery indicator is inaccurate!!! I believe that such problems shouldn't happen this often!

EsKa · Answer

Hello,

I had the same problem as some with the gmini xs 100:

If not connected: upon starting, it would boot up and then shut down before reaching the menu.

If connected: it would turn on and crash when a connection was established (or something like that :) ).

I bought this device 4 years ago in Andorra, so it was certain that I no longer had a warranty.

I started playing around with the USB cable, plugging it in during startup, unplugging it, ... (for 60 minutes).

Then miracle, VISTA recognized it and asked me if I wanted to repair it... which I did and it seems to be working!

Personally, after 4 years of intensive use (every day + mountain biking + skiing + ...), I am not disappointed with the brand and the next one will be an Archos for its ease of use and the robustness of the machine.
P.S.: I had to re-solder a terminal on the battery that came loose 3 or 4 months ago.

EsKa · Answer

Small addition:

After that, I had to unplug, plug back in, so it gave me an error on the Archos and suggested formatting it, which I did.

Then I updated with the latest OS from the site and now I'm in the process of putting music back on and everything seems to be working fine... I hope to be set for another 4 years -_-

Xxpapaluigitxx · Answer

Hello everyone!

Well, maybe I have a solution to your problem, but I haven't tested it yet because I can't find the file that needs to be downloaded. However, read what's written in the middle of this page http://www.archos.com/...

So maybe this will help you, but if someone finds out how to download the necessary file for the Archos, please let me know, I would be delighted.

++

Goodbye everyone.

vanden · Answer

I also have an Archos XS100 that has failed. To be honest, it's the second time the hard drive has died in less than 3 years. The first time the customer service replaced it, but this time it's dead. Ultimately, reading the posts, there are 2 types of failures: one where the Archos still starts up but is not recognized by the PC (or appears empty); in this case, an OS update is enough (I experienced this too), or the hard drive completely fails, and then the screen freezes during startup (after that you have to press and hold the off button to turn it off). Obviously, only a replacement of the part solves the problem... Anyway, whatever they say, the Archos gmini XS 100 and 104 have a major component issue, the number of posts testifies to that!

So my question is the following: can the hard drive be replaced with a newer or different brand one? Has anyone tried this experience?

az_tonio · Answer

Hi everyone
well, it's the same old routine, I have an Archos XS 100, I have the same shitty recognition problem on the PC, and it lags a lot sometimes and I downloaded a driver from a link for that.
but my issue is that I'm not very good with computers, so I'd like to know exactly what I should do with the driver I downloaded which is on my desktop in a zip file.
thanks in advance to anyone who can help.

makanakimca · Answer

Hello everyone
I have a problem with my Archos Gmini XS 100 of 4 GB, the hard drive is stuck, it turns on but shows R1, even when I plug it into my PC it shows R1 or 0 bytes. When I click on it, it asks me if I want to format it, and when I try to format it, it says Windows could not format the removable disk. It tells me that I need to flash it, and I don't know if that will work. So if anyone has had this problem and managed to fix it, please contact me. Here’s my email: makanaki_mca@hotmail.fr. Thank you.

Glokss · Answer

Hi, I'm dusting off the topic because I have a problem with my Archos 104:
I can no longer sync it in hard drive mode. It started acting up before, but I was always able to sync it after a while, and now when I plug it in, the computer tells me that the hard drive is working properly, but it's recognized as a drive :F with no memory and unusable. So for now I'm using it in device mode, but I would really like to be able to use it again in hard drive mode!
I thought about reformatting it, but that might erase all the data on the drive.

Help me please

LouLou · Answer

Hello everyone!
I also have the Gmini XS 100 and I replaced it last year with the same device, but I still have the same issues!
Before, it didn't recognize the device, now it gets stuck on the startup screen, whether connected to the PC or in normal listening mode!
I think this is going to annoy me quickly!
I really need help, since I can no longer listen to it or connect it to my PC!

Thanks in advance!
Bye!

Gmini XS100 Archos Problem - Page 3

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