System smart security windows 7

Airin -  
 g3n-h@ckm@n -
Bonjour à tous,



Depuis hier, mon ordinateur est infecté par un virus "System Smart Security" (il m'a fallu un moment pour comprendre que c'était lui qui constituait un virus car ressemble plus à un antivirus).
Après avoir supprimé le raccourci sur le bureau, ainsi qu'à 3 autres emplacements (découverts lors d'une recherche dans les fichiers de l'ordinateur), j'ai éteint l'ordinateur. Malheureusement, au redémarrage le virus était toujours présent.
Sur les conseils de plusieurs sites internet, j'ai téléchargé "SpyHunter 4", qui a détecté 11 menaces (Rogue.System Smart Security, Antigen et MultiPassRecover). Cependant, pour supprimer ces menaces, il faut bien sûr s'enregistrer et payer...

Je voulais donc si vous auriez une solution (autre que le formatage) gratuite, afin d'éliminer complètement ce(s) virus?

Merci d'avance

5 réponses

  1.
    Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
     
    Salut,

    Télécharge ça : https://www.luanagames.com/index.fr.html
    Tu le renommes en winlogon ou iexplore s'il est bloqué.
    Lances en option 2 (nettoyage).
    Poste le rapport ici.

    1
    1. Airin
       
      Voici le rapport. Est-ce que je lance la suppression??

      RogueKiller V5.2.3 [16/06/2011] par Tigzy
      contact sur http://www.sur-la-toile.com
      mail: tigzyRK<at>gmail<dot>com
      Remontees: http://www.sur-la-toile.com/discussion-193725-1-BRogueKillerD-Remontees.html

      Systeme d'exploitation: Windows 7 (6.1.7601 Service Pack 1) 32 bits version
      Demarrage : Mode normal
      Utilisateur: eric10 [Droits d'admin]
      Mode: Recherche -- Date : 22/06/2011 12:22:02

      Processus malicieux: 0

      Entrees de registre: 6
      [SUSP PATH] HKCU\[...]\Run : System Smart Security ("C:\ProgramData\6be863\SS6be_2159.exe" /s /d) -> FOUND
      [SUSP PATH] HKUS\S-1-5-21-3514257721-1901164723-3590556789-1000[...]\Run : System Smart Security ("C:\ProgramData\6be863\SS6be_2159.exe" /s /d) -> FOUND
      [HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
      [HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
      [HJ] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
      [HJ] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

      Fichier HOSTS:
      127.0.0.1 localhost
      ::1 localhost


      Termine : << RKreport[1].txt >>
      RKreport[1].txt
      0
    2. Ced_King Messages postés 3519 Date d'inscription   Statut Contributeur Dernière intervention   667
       
      Salut,

      Comme je ne sais pas si Mak l'a bien vu pour R-K :

      Voici le rapport. Est-ce que je lance la suppression??

      Ben, c'est ce qu'il t'avait demandé : Lances en option 2 (nettoyage).

      Cdlt
      0
    3. airin
       
      suppression ok
      0
    4. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
       
      ha yes je l'avais pas vu, merci :)
      mais bon Malwarebyte l'aurait trucidé :)
      0
  2. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
     
    Voici la procédure à suivre.
    Prière de lire attentivement les instructions pour les suivre correctement.
    Bien poster les rapports comme demandés afin de pouvoir les analyser.

    ETAPE 1 :
    Passe un coup de TDSSKiller : https://forum.malekal.com/viewtopic.php?t=28637&start=
    Poste le rapport ici.

    ETAPE 2 :

    Télécharge et installe Malwarebyte : https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
    Mets le à jour, fais un scan rapide, supprime tout et poste le rapport ici.
    !!! Malwarebyte doit être à jour avant de faire le scan !!!

    ETAPE 3 :

    Tu peux suivre les indications de cette page pour t'aider : https://www.malekal.com/tutorial-otl/

    * Télécharge http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ sur ton bureau.
    (Sous Vista/Win7, il faut cliquer droit sur OTL et choisir Exécuter en tant qu'administrateur)

    * Lance OTL
    * Sous Peronnalisation, copie-colle ce qu'il y a dans le cadre ci-dessous :
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %ALLUSERSPROFILE%\Application Data\*.
    %ALLUSERSPROFILE%\Application Data\*.exe /s
    %APPDATA%\*.
    %APPDATA%\*.exe /s
    %temp%\.exe /s
    %SYSTEMDRIVE%\*.exe
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    /md5stop
    CREATERESTOREPOINT
    nslookup www.google.fr /c
    SAVEMBR:0
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    * Clique sur le bouton Analyse.
    * Quand le scan est fini, utilise le site http://pjjoint.malekal.com/ pour envoyer les rapports.
    Donnes le liens pjjoint ici ensuite pour pouvoir être consultés.

    0
    1. Airin
       
      Etape 1: le scan n'a rien détecté...
      0
    2. airin
       
      Etape 2: Malwarebytes' Anti-Malware 1.51.0.1200
      www.malwarebytes.org

      Version de la base de données: 6916

      Windows 6.1.7601 Service Pack 1
      Internet Explorer 8.0.7601.17514

      22/06/2011 13:08:19
      mbam-log-2011-06-22 (13-08-19).txt

      Type d'examen: Examen rapide
      Elément(s) analysé(s): 154060
      Temps écoulé: 6 minute(s), 19 seconde(s)

      Processus mémoire infecté(s): 0
      Module(s) mémoire infecté(s): 0
      Clé(s) du Registre infectée(s): 69
      Valeur(s) du Registre infectée(s): 1
      Elément(s) de données du Registre infecté(s): 1
      Dossier(s) infecté(s): 0
      Fichier(s) infecté(s): 1

      Processus mémoire infecté(s):
      (Aucun élément nuisible détecté)

      Module(s) mémoire infecté(s):
      (Aucun élément nuisible détecté)

      Clé(s) du Registre infectée(s):
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AdwarePrj.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\agent.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AlphaAV (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AlphaAV.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Anti-Virus Professional.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AntispywarXP2009.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AntivirusPlus (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AntivirusPlus.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AntivirusPro_2010.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AntivirusXP (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AntivirusXP.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\antivirusxppro2009.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AntiVirus_Pro.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\av360.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVCare.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\brastk.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Cl.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\csc.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\dop.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\frmwrk32.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\gav.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\gbn976rl.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\homeav2010.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\init32.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\MalwareRemoval.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ozn695m5.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\pav.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\pc.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\pctsAuxs.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\pctsGui.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\pctsSvc.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\pctsTray.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\PC_Antispyware2010.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\pdfndr.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\PerAvir.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\personalguard (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\personalguard.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\protector.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\qh.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Quick Heal.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\QuickHealCleaner.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\rwg (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\rwg.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SafetyKeeper.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Save.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SaveArmor.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SaveDefense.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SaveKeep.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Secure Veteran.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\secureveteran.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Security Center.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SecurityFighter.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\securitysoldier.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\smart.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\smartprotector.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\smrtdefp.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SoftSafeness.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\spywarexpguard.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\tapinstall.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\TrustWarrior.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\tsc.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\W3asbas.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\winav.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\windll32.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\windows Police Pro.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\xpdeluxe.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\xp_antispyware.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\~1.exe (Security.Hijack) -> Quarantined and deleted successfully.
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\~2.exe (Security.Hijack) -> Quarantined and deleted successfully.

      Valeur(s) du Registre infectée(s):
      HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\System Smart Security (Rogue.SystemSmartSecurity) -> Value: System Smart Security -> Quarantined and deleted successfully.

      Elément(s) de données du Registre infecté(s):
      HKEY_CLASSES_ROOT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=2159&q={searchTerms}) Good: (http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}) -> Quarantined and deleted successfully.

      Dossier(s) infecté(s):
      (Aucun élément nuisible détecté)

      Fichier(s) infecté(s):
      c:\programdata\6be863\ss6be_2159.exe (Rogue.SystemSmartSecurity) -> Quarantined and deleted successfully.
      0
    3. airin
       
      ETAPE 3:
      http://pjjoint.malekal.com/files.php?id=g9c8c15e9t13n9k7u12o7

      Et maintenant, c'est bon?
      0
    4. airin
       
      Il avait aussi le fichier suivant:
      http://pjjoint.malekal.com/files.php?id=y14b7q12t13s13f14m5f13v8
      0
    5. airin
       
      C'est normal que l'ordinateur ne redémarre plus??? (je suis sur un autre PC)
      HELPPPPPPPPP
      0
  3. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
     
    Tu as "dernière bonne configuration connue" de disponible ?
    0
    1. airin
       
      rien du tout, uniquement écran noir
      0
    2. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
       
      et F8 pour avoir le menu ça marche ?

      t'as le DVD de Windows ?
      0
    3. airin
       
      où est-ce que je pourrais trouver ça? en redémarrant?
      0
    4. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
       
      ben là je sais pas exactement où ça bloque donc bon...
      Faudrait que tu décrives le démarrage...

      sinon faire ça pour avoir le menu avec les options dont je te parle :

      redémarre l'ordinateur, avant le logo Windows, tapote sur la touche F8, un menu va apparaître,
      Prendre "dernière bonne configuration connue" si disponible.
      Sinon réparer l'ordinateur pour faire une restauration de Windows ou réparation (faut le DVD) : https://forum.malekal.com/viewtopic.php?t=20428&start=#p166847
      0
    5. airin
       
      pas de dvd puisque c'est un note book
      et F8 ne fonctionne pas non plus...
      0
  4. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
     
    il est à quel moment l'écran noir ?

    Yes, no, maybe
    I don't know
    Can you repeat the question?
    You're not the boss of me now
    0
    1. airin
       
      au moment du redémarrage
      0
    2. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
       
      Sans blague...

      bref...

      Ben alors faut utiliser la restauration du système vendue avec le PC.
      Tu as un lien récupération des données qui permet de démarrer sur un CD Live Linux pour récupérer tes données avant restauration, dans la page que je t'ai donnée avant.

      Et si tu peux pas démarrer dessus, cest un prb matériel, voir avec le réparateur.
      0
    3. airin
       
      ben il redémarrage, me demande si je veux demarrer windows normalement sou sans échec. Que je choisisse l'un ou lautre il y a le logo windows et après plus rien...
      0
    5. airin
       
      Presque car je n'ai pas la commande "Réparer l'ordinateur"
      0

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