Voxbone? Who are they? Solved/Closed

Question

Hello,  I received several calls today from a phone number that was unfamiliar to me (numbers starting with 09 48 or 01 62 in general). After searching online, I found out that it was from VoxBone in Brussels. I don't understand how they can call me when I am with France Télécom and Orange, and I pay for the "stop secret" option, so the caller should have identified themselves.  I'm wondering who they are because I didn’t understand anything. Is there anyone who knows? I was absent, and how did they manage to bypass the "stop secret" option?  Thank you for the explanation.  Looking forward to hearing from you. Configuration: Windows 7 / Internet Explorer 9.0

Flixty · Accepted Answer

Voxbone is a telecommunications operator that offers businesses Voice over IP (VoIP) services in many countries, allowing them to use "local" phone numbers (the famous 01, 02, 03, etc. in France, for example). It is precisely this feature that is regularly misused by unscrupulous companies for telemarketing, and even for scams. To learn more about Voxbone (how it works, services, parent company...), and especially to report abuses if you receive calls from its numbers, please consult our special article.

fanfan54 · Answer

It's me again, I forgot to mention that I receive these calls from Voxbone on my private landline at home.  Thank you in advance  fanfan

fanfan54 · Answer

Hello  Thank you for letting me know that I’m not the only one in this situation. For my part, I managed to answer their call today but quickly hung up since it was just music. I think it would be wiser not to pick up anymore because I’m quite afraid of a phone scam.  It seems we are the only two complaining about this company that is based in Belgium!!!!  Thank you, hoping to get more clues from other people who might be bothered. If this happens often, we will have to file a complaint.

maxi16 · Answer

Hello,  I'm experiencing the same problem as you. The phone number is 01 82 88 90 60 and corresponds to VOXBONE.  What I don't understand is that I live in France and numbers starting with 01 are usually calls coming from the Paris region... how do they do it? Moreover, I have never been able to get through to them despite receiving around twenty calls...

fanfan54 · Answer

Since my message, there have been no more calls from this number, but if I'm not mistaken, there was +0033 before the 01. Yes, the Paris region has 01, but when there is +0033 in front, it comes from Belgium. Specifically from Brussels.  I searched online for the address  VOXBONE  Boulevard de la Cambre 1000 Brussels  So for me, it has stopped, but I stay alert. I have unlimited calling, and in June, I had a recorded phone call from North America even though I never call outside of France.

tagada · Answer

0033 (then 1 82 88 90 60) is for France, 0032 (xx xxxxxx) is for Belgium.

fanfan54 · Answer

Ok, I won't contradict you, but when I called that number, there was music, and I hung up. Since then, I haven't received any more calls, but after I inquired about "who's calling me," I was told "Voxbone Belgium," so I can't say anything.

Sonix · Answer

Hello,   I had the same problem today but I managed to speak to someone on the other end of the line. The person started asking me questions about my business. (At that moment, I had no signal on my phone). I told him I would call him back from my landline.   After multiple attempts, I couldn't reach them...   I did some research and here’s what I found.   1. Indeed, the number is masked by the company Voxbone in Brussels... but after a long debate, they wouldn’t give me any more information about the owner of the line. They told me they cannot control fraudulent activities using their numbers. (pffff... that’s a good one!)   2. France Telecom technical service confirms that the number in question is masked and comes from a "call center".   All that's left is to conduct a thorough investigation and then initiate legal proceedings against Voxbone, who sells masked numbers to fraudulent companies.   P.S. ... sorry for the mistakes ;)

ANONYM · Answer

to see: http://www.kimatel.fr/numero/n/0182889060/   0182889060 This number goes through a switchboard called VOX BONE and is located in Aubervilliers - any phone number is transcribed by the robot as 0182889060 - Very easy for scammers, telemarketers - companies to register with VOX BONE, just need to request it - VOX BONE also diverts from Brussels - Beware everyone - Let it ring -

onepiece59 · Answer

Me too, I've only done it twice so far but it's with the number 01 84 88 06 59. And it also corresponds to Voxbone...

sopht33 · Answer

Discreetly, the International Telecommunication Union (ITU) created over 4 million trillion (theoretical figure) new phone numbers a few months ago, accessible from anywhere in the world, for free, or at the cost of a local call. In 2007, the ITU indeed approved a new code, +883, which works in all countries: someone with a +883 number retains this number during their travels anywhere in the world. Another advantage: no need to remember that the person you are contacting lives in France (code +33) or in the United States (+1), just dial, from anywhere, +883 followed by 12 digits.  “Twelve digits is a bit long. But today, that's no longer a problem: many people use automatic directories to call,” acknowledges Rodrigue Ullens, co-founder of Voxbone.  Last year, this Belgian company was allocated by the ITU a batch of around 100 million +883 numbers. A handful of other companies (such as Aicent in California or Denver Consultants in Switzerland) have received similar number allocations. But Voxbone claims to be the first to offer its numbers to telecom operators.  Several VoIP partners including Truphone or Jajah  Based in Brussels, Voxbone started its operator activities in 2005 and specialized in local and green numbers, which it manages through its own intercontinental VoIP network. Employing 32 people, the company hopes to achieve 6 million euros in revenue in 2008.  It markets its +883 numbers as part of a service it launched under the name iNum. Its implementation is gradual: the recognition of these new numbers requires an adaptation of the switching routing tables of all telecom operators; +883 calls must transit through networks that participate in this new global numbering system for the connection to be established.  Several VoIP operators, partners of Voxbone, are already offering +883 numbers in private beta to end users. Among them: Gizmo5, Jajah, Mobivox, Rebtel, Truphone, Voipbuster, Voipuser, Voxalot...

laotseu63 · Answer

Hello everyone, "the company hopes to achieve 6 million euros in revenue in 2008" This post (very interesting) is therefore a copy-paste from an article from 2008: could sopht33 cite their source? If this trick allows to bypass the fragile barriers of caller ID presentation and lists like Pacitel, questions come to mind: - How can we compel Voxbone to respect these lists? - What is the current status of the routing tables in question? - The "caller ID presentation" from my ISP (Numéricâble) only shows the 0184880659 number from Voxbone: By blacklisting this or these numbers, what is the statistical risk of rejecting calls that are not necessarily commercial?  (to be continued)  Thank you for any responses or opinions. Linux Mageia 1 Firefox ESR 10

sophie · Answer

Hello,  For two consecutive days last week, I received a call from 0184883238. A woman with an Asian or Maghreb accent asked me questions about my business, opening hours, remote payment for delivering flowers for a wedding? On the second day, I recognized her and pointed out that she had asked me the exact same questions the day before???? I’m not too reassured about these calls and the fact that I gave her my way of operating!!!

lincé · Answer

I have been receiving this number since this morning 0184883853 and indeed no one! They hang up on me! I received 3 strange calls today with the code 0033 as well! Except that I'm not at home here but at work, so it's a company, that's why I'm cautious.

Phoeniix88 · Answer

Hello, I also received calls from 0975180919 and the first time I answered. It was a trading company, but when they asked me for my credit card numbers, expiration date, and security code, I ended the conversation. But since then, they call me almost every day.

raziel1000 · Answer

Good evening, I also received a call from this kind of number. For me, it was 0975186364. It was the first time. Apparently, it was a woman's voice; I didn't really understand what she was saying except that she ended the call by asking me to call her back (the call lasted only 6 or 7 seconds at most). Later, I did indeed call back (twice) to find out more, but the number was busy! So I didn't have anyone on the line!  One question: Is it not possible that these could also be prank calls (from friends or acquaintances) using this kind of number so that the person making the prank isn't recognized?!?

davsthai · Answer

Voxbone believes in a world where ordering and configuring telecommunications services is as simple as purchasing an Internet service. Voxbone's role is to provide automated access and the quality of global voice network infrastructure by combining the key benefits of the current system with the advantages of all-IP.  Voxbone's mission is to simplify telecommunications by offering local phone services in the cloud.  As a market leader in providing geographic, toll-free, and iNum® phone numbers worldwide, Voxbone offers high-quality inbound communications (often referred to as Direct Inward Dialing, or DID) from over 50 countries and more than 4000 cities. Voxbone enables Internet communication service providers, global operators, and national carriers to extend the reach of their voice services internationally, quickly and at limited costs.  Voxbone is the only operator of its kind with self-held licenses, number ranges, and network infrastructure within its footprint. In 2012, Voxbone's global private VoIP network recorded 2,800,000,000 minutes of voice traffic. The company is distinguished by its service quality, best-in-class management tools, and regulatory compliance. Voxbone has over 700 wholesale clients worldwide, including Skype, IDT, Level 3, inContact, 8x8, and Voxeo.  Founded in 2005, Voxbone is a privately held company headquartered in Brussels with offices in the United States.  http://www.voxbone.com/aboutus.jsf

Swimmer77 · Answer

Hello, To summarize, I am well placed to know the procedures to follow. 1) Identify the number and write it down (without answering) 2) File a complaint for malicious calls at the police station or gendarmerie 3) Wait because the process can sometimes be long (identification of the line holder by the judiciary) 4) Contact the fraud prevention agency and/or 60 million consumers and see if a class action or procedure is underway. These are the wise tips I can give you all. Good luck and... may patience be with you! lol

Swimmer77 · Answer

Good evening everyone, Voxbone is actually a telephone platform that allows anyone in the world who subscribes to it to reach anyone without having to dial the prefix corresponding to the country of origin.  And Voxbone has been making huge profits since the beginning!  In other words: all the dialers (machines that automatically dial numbers) in the world can randomly call any number in the world, and if you pick up...bing, bing! You've hit the jackpot since these are premium-rate numbers that you pay for every time you answer.  Turn to 60 million consumers; eventually, they will take action.

Vv · Answer

Good evening everyone, I received a call on the number 0975186299 asking me to call another number starting with 08xxx99 or press 1 to send a text message to this phone. Indeed, from a reverse directory, I found voxbox. Has anyone else received this type of call?

Inconnu · Answer

Hello  I was also contacted 6 times, on December 31, 2014 from 9 AM to 11 AM by this company "Voxbone"  Personally, when I don't know the number, I don't answer, if they want to reach me, they leave a message and I call back.

Josy3124 · Answer

Hello If you are with Free, you have a blacklist. Here’s how to do it: On your phone's keypad, dial *351* followed by the number listed on your phone, then finish with #. After that, press the call button and listen to the announcement confirming that it is indeed on the blacklist. This procedure is for Free operator. Best regards.

Adrine31 · Answer

Hello I am also in the same situation with repeated calls from scam companies regarding trading. I add them to my blocked list on my phone, but the problem is that they change numbers regularly. It's exhausting; it's harassment. Indeed, we should file complaints en masse to put an end to this kind of practice. It's gone too far; naïve people are being taken in to the point of suicide. Enough is enough. Let's all file complaints so that we can be heard and take action against these unscrupulous people.

Franchisr blanche · Answer

They are operators of inferior race, they can die if they are unable to display themselves.

olympe · Answer

Hello,  call from 09 77 55 84 60, message left on voicemail to retrieve a package. Request to call back a number 08 99 ... . No order on my part pending. This is either a mistake or a scam; based on the comments already appearing for the same number, the second solution is the most likely.

denice64 · Answer

I just asked the same question on the forum. I have been experiencing phone harassment for several days from a number starting with 018288. I downloaded a call-blocking app on my phone, but it’s useless because this company or person systematically changes the last two digits of the number. Since Friday, I have already blocked 15 numbers all starting with 01 82 88. I called the police, and they are aware of it since the numbers I provided are known to the police services. They advised me to report the numbers on the Bloc Tel website, so I called Bloc Tel, gave them my landline and mobile numbers, and they told me it would be effective in a month. I will find out if there is an association for this type of harassment, and if not, I'm considering starting one because it’s becoming unbearable. This morning, I received a call as early as 8 AM, still with the same prefix. I’m going to lose it.

Phil · Answer

In any case, it's not a spelling contest that you've won.

HANNIBAL · Answer

The mobile number 02 34 21 44 85 (Free mobile operator) of a Romanian individual Mr. MARTIN ANTAL (original Romanian family address "Sat Valea Seaca Nicolae Balcescu, Romania") and his French address near Angers since 08/01/2009 ZONE SAINT-AIGNAN. This individual is wanted by INTERPOL and EUROPOL for various offenses committed to his account: telephone scams, hacking, theft of personal data of others via digital means or postal addresses in France, corruption; drug trafficking; pedophilia and pimping in France and abroad. If this number calls you on your landline or mobile, please contact the competent judicial authorities as quickly as possible! This individual is on the run and may be potentially dangerous! CAUTION AND VIGILANCE ARE ADVISED!

Bess · Answer

I would also like to know where they got our numbers from..?! ????... But I firmly believe that our contact details are being sold! There's no other explanation! We receive calls from different numbers 3 to 4 times a week, and of course, no messages!! But they are blocked right away! Enough is enough!! Know that for landlines, you can block them from your box! It works with SFR! Good luck!

Frankie · Answer

You really have to be a fool to give your banking information to just anyone. Natural selection, I suppose.  Sorry, no sympathy.  ????

Kyf2ab · Answer

Stop secret blocks hidden calls! And that's it

Pierre · Answer

Me too

fredgrt · Answer

The new year marks the strengthening of measures aimed at preventing telemarketing. In this context, the French Telecom Regulatory Authority (Arcep) has implemented a numbering plan to better identify numbers corresponding to commercial calls. Here are the details. Will 2023 mark the end of telemarketing? To combat abusive commercial calls, the government has indeed decided to intensify the fight against this phenomenon. In this context, since January 1st, the French Telecom Regulatory Authority (Arcep) has established a new numbering plan, allowing for better identification of numbers related to call centers. Thus, according to Arcep, any number starting with 0162, 0163, 0270, 0271, 0377, 0378, 0424, 0425, 0568, 0569, 0948, and 0949 corresponds to a commercial call in metropolitan France. For overseas territories, the numbers are 09475 (Guadeloupe, Saint-Martin, Saint-Barthélemy), 09476 (Guyana), 09477 (Martinique), as well as 09478 and 09479 (Réunion, Mayotte). The 06 and 07 numbers are prohibited As the Regulatory Authority points out, any telemarketing beginning with numbers starting with 06 or 07 is now prohibited. The same applies to commercial calls made using any number other than those presented by Arcep.

Ha · Answer

Hello, the top secret is just that at the time of the call it has to be specified and they are supposed to hang up immediately otherwise you can sue them.

Guen · Answer

Never give your credit card number! To anyone! Never. Especially over the phone. Even your bank will never ask you for it. But I hope your friend pulls through.

Maxime · Answer

Hello, I received a message from this number indicating that I had a fine to pay. After calling the police station, I was told it was indeed a scam coming from this number. They then advised me to file a complaint and report the phone number online as well to help others.

vidda · Answer

09 80 80 82 94 For my part, this number sent me an email saying that my bank "infobanque" will indeed process the transfer of €493.99. So if I am not the author of this, I should call to block it as well as my card. But where do they find all these scams, pfff.

Sara · Answer

Hello, the same thing happened to me; plus, he said my name as if it were me. I don't understand anything; I asked, "who is it?" and he hung up. And it's several times every day. It's tiring and annoying too.

Fennec · Answer

Once again, a piece of rubbish scam for the CPF.

Karly · Answer

A gang of scammers ... call center, looking for marks ...

Ludo · Answer

They just sent me a text saying "your package is awaiting delivery. Customs fees are required blablabla..." Immediately marked as spam, number blocked.

El0ise · Answer

It's strange that this number has called so many people?

caecily · Answer

they contacted me by SMS about a remote job supposedly paying $800/week for 30 minutes of work per day, beware of fraud through a phishing link

Anna · Answer

Better identify sales calls These numbers start with the following digits: 01 62, 01 63, 02 70, 02 71, 03 77, 03 78, 04 24, 04 25, 05 68, 05 69, 09 48 and 09 49 (for mainland France) 09 475 (Guadeloupe, St. Martin, St. Barthelemy) 09 476 (Guyana)

djakool4 · Answer

They often perform tricks in succession

ntrece13 · Answer

It's simple, there are plenty of ''secure'' sites where you leave your number; all it takes is for one of those sites to sell or have its lists hacked...

And there you go, it spreads everywhere and Orange can't do anything about it.

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