Problème avec le centre de sécurité

Fermé
lolool Messages postés 4 Date d'inscription mercredi 18 mai 2011 Statut Membre Dernière intervention 23 mai 2011 - 18 mai 2011 à 10:54
Dr Zero Messages postés 1056 Date d'inscription samedi 29 mai 2010 Statut Membre Dernière intervention 15 décembre 2021 - 19 mai 2011 à 20:28
Bonjour,

depuis trois jours, j'ai un problème avec le centre de sécurité sur Windows vista. il c'est tout d'un coup mis a scanné mon ordinateur, et à la fin il m'a dit que j'avais 36 virus sur mon ordinateur. cependant, les autres fonctionnalités (telle que le pare-feu...) étaient désactivés, alors que je n'ai touché a rien dessus, et quand je veux les réactiver, il m'envoie sur internet pour acheter une nouvelle licence à 50 dollars!!! mais quand je me suis servis d'avast pour scanné mon PC, celui-ci ne m'a trouvé qu'un seul virus que j'ai ensuite supprimé, je me demande donc si ce n'est pas une arnaque de Microsoft pour me faire encore payé...si quelqu'un a une solution a sa, merci bien je suis preneur, parce que en plus il me bloque plusieurs programme, notamment internet je ne peux plus y aller.
PS: je voulais le désinstallé, mais je n'ai pas trouvé comment faire

4 réponses

Dr Zero Messages postés 1056 Date d'inscription samedi 29 mai 2010 Statut Membre Dernière intervention 15 décembre 2021 208
18 mai 2011 à 21:22
Bonsoir

Alors là je pense que vous avez une belle infection. Microsoft on peut lui en vouloir pour beaucoup de chose mais jamais un scan commeca et vous oblige à acheter. Par contre c'est symptomatique aux Rogue.

Dans un 1er temps faites ces deux étapes (vous avez le téléchargement et tuto utilisation)
- faite un nettoyage par exp avec cCleaner :
https://www.malekal.com/tutoriel-ccleaner/

- après un coup be MalwareByte :
https://www.malekal.com/tutoriel-malwarebyte-anti-malware/

Une fois malwareByte fini s'il trouve des bestioles affichez le rapport ici
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soulsy Messages postés 2738 Date d'inscription dimanche 1 mai 2011 Statut Membre Dernière intervention 21 juillet 2017 364
18 mai 2011 à 21:25
Bonsoir
Tu peux également compléter avec cet utilitaire spécialisé dans la suppression de faux antivirus : https://www.clubic.com/telecharger-fiche309498-remove-fake-antivirus.html
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lolool Messages postés 4 Date d'inscription mercredi 18 mai 2011 Statut Membre Dernière intervention 23 mai 2011
19 mai 2011 à 14:54
bonjour, merci pour vos conseils, malware m'a effectivement trouvé 99 fichiers infectés qui sont partis en quarantaine, sauf 2 qu'il n'a pas pu supprimé, mais mon PC ne remarche toujours pas comme avant, faut-il que je les supprime complètement?? je vous fait un copier coller du rapport, mais c'est très long désolé:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Version de la base de données: 6616

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

19/05/2011 14:30:13
mbam-log-2011-05-19 (14-30-13).txt

Type d'examen: Examen complet (C:\|D:\|)
Elément(s) analysé(s): 293824
Temps écoulé: 1 heure(s), 44 minute(s), 41 seconde(s)

Processus mémoire infecté(s): 0
Module(s) mémoire infecté(s): 1
Clé(s) du Registre infectée(s): 41
Valeur(s) du Registre infectée(s): 4
Elément(s) de données du Registre infecté(s): 4
Dossier(s) infecté(s): 19
Fichier(s) infecté(s): 30

Processus mémoire infecté(s):
(Aucun élément nuisible détecté)

Module(s) mémoire infecté(s):
c:\Users\Loïs\windows.dll (PUP.SearchNet) -> Not selected for removal.

Clé(s) du Registre infectée(s):
HKEY_CLASSES_ROOT\AppID\{8258B35C-05B8-4c0e-9525-9BCCC70F8F2D} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1602F07D-8BF3-4c08-BDD6-DDDB1C48AEDC} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{C55CA95C-324B-451C-B2D2-6E895AA75FEC} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{30B15818-E110-4527-9C05-46ACE5A3460D} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ClickPotatoLiteAX.info.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ClickPotatoLiteAX.info (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1602F07D-8BF3-4C08-BDD6-DDDB1C48AEDC} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7A3D6D17-9DD5-4C60-8076-D1784DABAF8C} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{814BAA91-DC22-4350-87D6-0C86E93F7F08} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{419EDA30-6DFF-432C-B534-E15D899ABEE4} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\MenuButtonIE.ButtonIE.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\MenuButtonIE.ButtonIE (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{AC6D819E-AA8F-4418-A3BB-D165C1B18BB5} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ClickPotatoLiteAX.UserProfiles.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ClickPotatoLiteAX.UserProfiles (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{AC6D819E-AA8F-4418-A3BB-D165C1B18BB5} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{CC7BD6F1-565C-47ce-A5BB-9C935E77B59D} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{02AED140-2B62-4B49-8B3B-179020CC39B9} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{17BF1E05-C0E8-413C-BD1F-A481EEA3B8E9} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.CntntDic.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.CntntDic (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{CFC16189-8A92-4a29-A940-60248385F426} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.CntntDisp.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.CntntDisp (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{43F7497C-7687-4DEA-A057-F21BD81BC896} (Trojan.BHO.SM) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{B58926D6-CFB0-45D2-9C28-4B5A0F0368AE} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{B58926D6-CFB0-45D2-9C28-4B5A0F0368AE} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B58926D6-CFB0-45D2-9C28-4B5A0F0368AE} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{89F88394-3828-4d03-A0CF-8203604C3DA6} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D4233F04-1789-483c-A137-731E8F113DD5} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ClickPotatoLiteSA (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShopperReportsSA (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Stock (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Stock.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\BRNstIE.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\MenuButtonIE.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\fcn (Rogue.Residue) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ClickPotatoLite (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.

Valeur(s) du Registre infectée(s):
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\ShopperReports 3.0.517.0 (Adware.HotBar) -> Value: ShopperReports 3.0.517.0 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\SRS_IT_E8790775B5765B5030AA99 (Malware.Trace) -> Value: SRS_IT_E8790775B5765B5030AA99 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions\ShopperReports@ShopperReports.com (ShopperReports) -> Value: ShopperReports@ShopperReports.com -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions\ClickPotatoLite@ClickPotatoLite.com (Adware.ClickPotato) -> Value: ClickPotatoLite@ClickPotatoLite.com -> Quarantined and deleted successfully.

Elément(s) de données du Registre infecté(s):
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Loïs\AppData\Local\tho.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Loïs\AppData\Local\tho.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Loïs\AppData\Local\tho.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\exefile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: () Good: ("%1" %*) -> Quarantined and deleted successfully.

Dossier(s) infecté(s):
c:\programdata\2aca5cc3-0f83-453d-a079-1076fe1a8b65 (Adware.Seekmo) -> Quarantined and deleted successfully.
c:\programdata\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\Users\Loïs\AppData\Roaming\shopperreports3 (Adware.ShopperReports) -> Delete on reboot.
c:\program files\clickpotatolite (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.666.0 (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.666.0\firefox (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.666.0\firefox\extensions (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.666.0\firefox\extensions\plugins (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\shopperreports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0 (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox\firefoxtoolbar (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\chrome (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\components (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\clickpotato (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\shopperreports (Adware.ShopperReports) -> Quarantined and deleted successfully.

Fichier(s) infecté(s):
c:\Users\Loïs\windows.dll (PUP.SearchNet) -> Not selected for removal.
c:\program files\clickpotatolite\bin\10.0.666.0\clickpotatolitesaax.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.666.0\clickpotatolitesabho.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\cntntcntr.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.666.0\clickpotatolitesahook.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.666.0\clickpotatoliteuninstaller.exe (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.666.0\firefox\extensions\plugins\npclntax_clickpotatolitesa.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\plugins\npclntax_clickpotatolitesa.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\CmndFF.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\mozillaps.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\shopperreportsuninstaller.exe (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\programdata\clickpotatolitesa\clickpotatolitesa.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\programdata\clickpotatolitesa\clickpotatolitesaabout.mht (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\programdata\clickpotatolitesa\clickpotatolitesaau.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\programdata\clickpotatolitesa\clickpotatolitesaeula.mht (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\programdata\clickpotatolitesa\clickpotatolitesa_kyf_update.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.666.0\firefox\extensions\install.rdf (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\launchhelp.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\link.ico (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\chrome.manifest (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\install.rdf (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\chrome\firefoxtoolbar.jar (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\program files\shopperreports3\bin\3.0.517.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.xpt (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\clickpotato\About Us.lnk (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\clickpotato\clickpotato customer support.lnk (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\clickpotato\clickpotato uninstall instructions.lnk (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\shopperreports\About Us.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\shopperreports\customer support.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\shopperreports\shopperreports uninstall instructions.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
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Dr Zero Messages postés 1056 Date d'inscription samedi 29 mai 2010 Statut Membre Dernière intervention 15 décembre 2021 208
19 mai 2011 à 20:28
Pour moi je vous conseil de déplacer votes poste dan sle Forum Sécurité et attende qu'un helper s'en occupe et nettoyer le reste. Je suis sûre qu'il a des restes
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