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I see squares instead of my text.

ceci -  
 ceci -
Hello,

I have a file that has multiple Word pages, some are correct but others have the text replaced by squares...

I want to recover it because I need it for my studies... what should I do, do I need to get my tissue out to cry...

Configuration: Windows XP / Internet Explorer 7.0

17 answers

  1. ceci
     
    In the online attachment, I opened it but it didn't work like you; however, if you save the file, you can open it correctly and see that the text is replaced by squares.
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  2. Ange420 Posted messages 437 Status Member 236
     
    You can join an excerpt from https://www.cjoint.com/
    It will be easier to understand.
    Thank you
    --
    What is learned with effort is not easily forgotten; What is learned and acquired easily is quickly forgotten and slips away!
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  4. Ange420 Posted messages 437 Status Member 236
     
    There is nothing readable, are you sure that it was indeed a .doc file that you opened with Word?
    --
    What is learned with effort is not easily forgotten; What is learned and acquired easily is quickly forgotten and slips away!
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  6. ceci
     
    Yes, it's with Word, I followed the process but, on the other hand, I saved it as and it's working... it's Microsoft 2007.
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  7. Ange420 Posted messages 437 Status Member 236
     
    So it's solved?
    --
    What is learned with difficulty is not easily forgotten; What is learned and acquired easily is quickly forgotten!
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  8. ceci
     
    no, it's always the same thing, unfortunately
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  9. Ange420 Posted messages 437 Status Member 236
     
    Well, I don't understand "I did the process but on the other hand, I saved as and it works..."
    Is it you who started this file in Word and saved this file on your PC or was it retrieved or created elsewhere?
    When I look at the properties of the file you sent, the statistics show 1 word and over 65,000 characters, what I see are ÿs everywhere and I am on 2007.

    --
    What is learned with effort is not easily forgotten; What is learned and acquired easily is forgotten and slips away quickly!
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    1. Ange420 Posted messages 437 Status Member 236
       
      You say that some pages are readable, is your file confidential because what you sent me is only illegible...
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  10. ceci
     
    all my texts are in Word and saved as they are on the same PC, not modified for 1 year, :(:(:(
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  11. Ange420 Posted messages 437 Status Member 236
     
    Are all of them like this? Or just this one?
    Can you upload the entire thing to cjoint or not?
    What is learned with effort is not easily forgotten; What is learned and acquired easily is quickly forgotten and fades away!
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  12. ceci
     
    I have 13 Word files that are similar to the one I uploaded.
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  13. Ange420 Posted messages 437 Status Member 236
     
    Well, it looks like you've caught a virus!
    It's normal, it's cold outside ;-)
    Run a full antivirus scan (after updating it) on your PC and maybe an online one too!
    --
    What is learned with effort is not easily forgotten; What is learned and acquired easily is quickly forgotten and fades away!
    0
  14. ceci
     
    I'll do it,

    thank you for still trying to help me.

    I'll see if it works; if not, well, too bad, the world won't stop for this problem... I'll keep these files as they are, maybe one day I'll manage to find some little pieces.
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  15. ceci
     
    I don't have WinZip on the PC.
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    1. Ange420 Posted messages 437 Status Member 236
       
      I didn't zip it! It's a docx made in 2007, click on the link then right-click on its name and select "Save target as". If you see a zip file, then there is a real problem!!!
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  16. ceci
     
    he is compressed!
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    1. Ange420 Posted messages 437 Status Member 236
       
      It's a simple .docx so you must have another issue with the PC.
      If I were you, I would run a complete online antivirus scan.
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  17. Ange420 Posted messages 437 Status Member 236
     
    I notice that you have Internet Explorer and it recognizes Office 2007 files as .zip.
    So I am changing it back to .doc
    https://www.cjoint.com/?0bfkoXuWrz4
    --
    What is learned with difficulty is not easily forgotten; What is learned and acquired easily is quickly forgotten and slips away!
    0
  18. ceci
     
    I was able to read it easily.

    I ran my antivirus, everything is fine.
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    1. Ange420 Posted messages 437 Status Member 236
       
      So it's not a problem that directly concerns Word; otherwise, you wouldn't have been able to read my file.
      What antivirus do you have?
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    2. ceci
       
      Free antivirus and also McAfee.

      Moreover, I have reviewed all my folders, I only have one folder that is affected out of 20 Word files.

      I find it strange that everything else is intact.
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    3. Ange420 Posted messages 437 Status Member 236
       
      I tried to recover something, but unfortunately, I wasn't able to. Maybe you had a malware some time ago that infected this folder???
      This is just a guess!
      I hope others can help you, but I believe, given the state of the document, that it's a lost cause!!!
      Good luck for the future, Ceci.
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    4. ceci
       
      Thank you,

      but I managed to recover everything thanks to a friend who gave me "Recuva" to download for free, and thanks to that, I found even folders that had been deleted for a while

      A thousand thanks for replying to try to help me.
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