I received my down jacket this morning! But unfortunately, it's a counterfeit!! After checking it on Certilogo, it confirmed my doubts!!! And after reflecting on it, given the price of the Moncler down jacket in stores in spring at €900 and here on the website for €200, it's normal that it's a counterfeit!!!!
But it's true that it's very well made!!! But still, it will remain a fake!!!

I hope I was able to alert people who might be considering making purchases on Doudoune FRANCE!! Be CAREFUL!!!! It's counterfeit!!!!

Hello,

As Karinou mentioned, you can verify the authenticity of your down jacket by using the Certilogo code found on the label of all Moncler products.
To avoid buying fakes, you can find the list of all websites that only sell fakes at this link. This list was published by Moncler on its official site: http://stopfakes.moncler.com/
For your online purchases, we recommend using the Certilogo action button. If there isn't one, ask the seller for it. Watch this video to see how it works: https://www.youtube.com/watch?v=uhpsreutfyk
I emphasize that Certilogo is a free service for you as well as for the seller.

Have a nice day.

Hello, who did you receive it from? In what?

Best regards

They are scammers, be careful, they withdraw money without sending anything, it's not secure!!

It's a fraudulent site, I received a Moncler down jacket coming from Hong Kong which means it's a counterfeit
I filed a complaint with the police and informed the media

Hello,
Have you received the down jacket? Because I just ordered one from Doudoune France and now the site is no longer listed on Google.
Best regards

me too, I ordered and still haven't received my order for 20 days and it's stuck at customs
I’m being told that they’re sending me another one!!!!!!

Hello everyone,
I ordered my down jacket from monclerfranceonline.com
I received it, but according to what I read on the Moncler website, "The only authentic address is that of the official site www.moncler.com, which currently does not carry out any e-commerce activity." It's probably a counterfeit, especially since it came from China!
Moreover, my down jacket is too small; I think they made it according to Chinese sizes because it doesn't match the European size I ordered.

I wonder if it's worth sending it back and asking for a refund or at least an exchange? Or maybe I'm dreaming?!!!

Hello, I ordered a puffer jacket 15 days ago from doudounefrance and it’s a fake, it’s from China and honestly, they are hideous, very poorly made, so DO NOT ORDER FROM DOUDOUNEFRANCE.

Exactly! I placed an order a month and a half ago and I'm struggling to get a refund, and not even for the full amount. I returned the package a month ago, it arrived in China, and I'm still not refunded.

Have you gotten your refund?

Hello, I have the same situation. I also ordered a Moncler down jacket from the same site two weeks ago, and apparently it comes from China, but I still haven't received this jacket. Are they real? How long did you wait to receive yours, please?

not received either the messages received are disturbing and prove that it’s a scam

Hello,
I ordered a Moncler jacket on this site: http://www.vestemoncler.net/.
I realize far too late after reading your comments that it is certainly a fake, especially since when I approved the payment it was indicated as declined even though the deduction was made. In short, I have no tracking number and no confirmation email. Is there a solution? Does anyone know this site?
Thank you for your responses.
Edit - Permalink (#43)

Hello,

I have exactly the same problem. I received the puffer jacket but it’s awful. I haven't sent it back yet because I don't know how they handle refunds... do they credit your account?? Thank you for your replies.

Good evening everyone,

I received a Moncler down jacket for Christmas, model Amiens, but I already have one :-(, so I've decided to sell it. I'm selling it in its Moncler bag with the certificate of authenticity.
If you're interested, you can reach me by email: julie.donsimoni@hotmail.fr
Merry Christmas :-)

Yes, we have already ordered a down jacket from this site, everything indicates that they are genuine.

Did you receive your puffer jacket, Aude?