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Who is responsible

ridolfo -  
ITOKYOPEYA Posted messages 6112 Status Member -
Hello,

I would like to know who is responsible when the internet connection is not working? Is it the access provider or the ADSL line provider?
Thank you for your help.

2 answers

  1.
    ITOKYOPEYA Posted messages 6112 Status Member 883
     
    Hello,

    It depends on the source of the defect.

    --
    "Error is a common thing; only the ignorant persists in error."
    (Marcus Tullius Cicero, 106 BC / 43 BC)
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    1. ridolfo
       
      Thank you for your response, but I wasn't clear enough. I don't think there is a source of malfunction in my computer because generally, I connect quite quickly, but there are periods when it's impossible, and that's why I'm wondering if it comes from the service provider or the telephone line manager?
      Thank you.
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  2. ITOKYOPEYA Posted messages 6112 Status Member 883
     
    I would lean towards the ISP.
    One of my residences is located at the farthest point from the ADSL coverage. Sometimes I have to restart or refresh to open a page.

    --
    "Error is a common thing; only the ignorant persists in error."
    (Marcus Tullius Cicero, 106 BC / 43 BC)
    0