Startup issue
seika38
-
Vortex -
Vortex -
Hello,
I've been having problems with my laptop for a few weeks. When I turned it on, it showed me this black screen:
Phoenix SecureCore(tm) NB Version 0,00 09MQ
Copyright 1985-2007 Phoenix Technologies Ltd
All Rights Reserved
CPU: VTA Nano processor U2250@1300+mhZ
895 System RAM Passed
1024 KB L2 Cache
System BIOS shadowed
Fixed Disk 0: Samsung HM160HI
Mouse initialized
ERROR
0271: Check date and time settings
WARNING
0251: System CMOS checksum bad - Default configuration used
ERROR
0280 / Previous boot incomplete - Default configuration used
Press <F1> to resume, <F2> to setup
I responded with F2 (I don't know if that was the right solution... It worked fine for the first few days, but over time, it only stayed on for 5-10 minutes before crashing and shutting down by itself...
I thought it could be due to a lack of space on the hard drive, so I ordered a new external hard drive to transfer my files. The problem is, I haven't received this external hard drive yet, and today after trying to start my computer again, it went from the previous black screen to this blue screen:
Phoenix BIOS Setup Utility
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Item specific Help:
Exit system setup and save your changes to CMOS
With the following choices:
F1 Help
F5/6 Change values
F9 Setup Defaults
Esc Exit
F10 Save and Exit
What should I do now????????
I admit I'm a bit panicked because I have almost 3 years of work and photos saved on this computer, and I can't afford to lose this data...
Any help would be really, really appreciated!!!
Thank you in advance
Configuration: Windows XP / Firefox 3.5.11
I've been having problems with my laptop for a few weeks. When I turned it on, it showed me this black screen:
Phoenix SecureCore(tm) NB Version 0,00 09MQ
Copyright 1985-2007 Phoenix Technologies Ltd
All Rights Reserved
CPU: VTA Nano processor U2250@1300+mhZ
895 System RAM Passed
1024 KB L2 Cache
System BIOS shadowed
Fixed Disk 0: Samsung HM160HI
Mouse initialized
ERROR
0271: Check date and time settings
WARNING
0251: System CMOS checksum bad - Default configuration used
ERROR
0280 / Previous boot incomplete - Default configuration used
Press <F1> to resume, <F2> to setup
I responded with F2 (I don't know if that was the right solution... It worked fine for the first few days, but over time, it only stayed on for 5-10 minutes before crashing and shutting down by itself...
I thought it could be due to a lack of space on the hard drive, so I ordered a new external hard drive to transfer my files. The problem is, I haven't received this external hard drive yet, and today after trying to start my computer again, it went from the previous black screen to this blue screen:
Phoenix BIOS Setup Utility
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Item specific Help:
Exit system setup and save your changes to CMOS
With the following choices:
F1 Help
F5/6 Change values
F9 Setup Defaults
Esc Exit
F10 Save and Exit
What should I do now????????
I admit I'm a bit panicked because I have almost 3 years of work and photos saved on this computer, and I can't afford to lose this data...
Any help would be really, really appreciated!!!
Thank you in advance
Configuration: Windows XP / Firefox 3.5.11
5 réponses
you press f2 and go to the time settings (using the keyboard arrows)
see:
ERROR
0271 : Check date and time settings
you check if it's the right time
then F9 (default bios settings)
F10 if you changed something escape if nothing changed
if nothing works you can save your data by booting from a linux usb stick
https://www.pcastuces.com/pratique/linux/ubuntu_usb/page1.htm
and from there copy your data to usb
see:
ERROR
0271 : Check date and time settings
you check if it's the right time
then F9 (default bios settings)
F10 if you changed something escape if nothing changed
if nothing works you can save your data by booting from a linux usb stick
https://www.pcastuces.com/pratique/linux/ubuntu_usb/page1.htm
and from there copy your data to usb
seika38
Thank you very much!!! I'm going to try all of this!!!!
Hello
Your blue screen provides important information. It needs to be conveyed, and it is thanks to this that we will be able to determine the action to take.
Look in this post; the information highlighted in red should be sent:
http://www.oxygenepc.com/forum/bsod-les-ecrans-bleus-sous-windows-et-leurs-codes-d-erreur-t277.html
Your blue screen provides important information. It needs to be conveyed, and it is thanks to this that we will be able to determine the action to take.
Look in this post; the information highlighted in red should be sent:
http://www.oxygenepc.com/forum/bsod-les-ecrans-bleus-sous-windows-et-leurs-codes-d-erreur-t277.html
Thank you, for now I haven't encountered this blue screen of death yet. Apparently, it was just the blue BIOS screen (until yesterday, I didn't even know what BIOS was, which explains my panic at seeing a blue screen!!!^^). But anyway, I take pictures of everything; I'm quite meticulous and I know that since I don't know anything about computers, keeping photos of what the computer has shown me might be useful at some point... Thank you very much anyway for the link!!!
So yesterday I managed to get back to the office to try to recover as many files as possible and transfer them to my external hard drive. A friend advised me to boot in safe mode to limit issues. We checked together, and he told me that I would probably need to change a battery (the one that takes care of the clock settings; indeed, it was a real problem with the clock settings), and that it would be good to format everything to start fresh. (I should mention that I’m going abroad for 4 months with this laptop, so I’d prefer to restore it to factory settings before leaving.)
But today it's a disaster: I need to recover one of the most important folders, and my computer won't turn on at all until the desktop. Either it freezes halfway through loading (I get the Samsung loading page that appears and doesn't move, the same for the choice of 'safe mode' or normal mode), and when I manage to select safe mode, the screen alternates between red/green/blue/white/gray. At one point, I let it start on its own without pressing F8, it got to where I saw the desktop for about half a second and then it shut down. Otherwise, three-quarters of the time I press the power button, the button lights up but nothing happens, the screen stays black, even though I can feel the computer running....
Anyway, I can't take it anymore, I don’t know what to do, my computer has become completely unusable and I don’t know if it can be recovered. What do you think? And especially, is there a way to recover that darn folder even though I can’t access the desktop to extract the files I need!!!
Thanks everyone for your help!!!
But today it's a disaster: I need to recover one of the most important folders, and my computer won't turn on at all until the desktop. Either it freezes halfway through loading (I get the Samsung loading page that appears and doesn't move, the same for the choice of 'safe mode' or normal mode), and when I manage to select safe mode, the screen alternates between red/green/blue/white/gray. At one point, I let it start on its own without pressing F8, it got to where I saw the desktop for about half a second and then it shut down. Otherwise, three-quarters of the time I press the power button, the button lights up but nothing happens, the screen stays black, even though I can feel the computer running....
Anyway, I can't take it anymore, I don’t know what to do, my computer has become completely unusable and I don’t know if it can be recovered. What do you think? And especially, is there a way to recover that darn folder even though I can’t access the desktop to extract the files I need!!!
Thanks everyone for your help!!!
Hello,
And above all, is there a way to recover that damn file?
The solution is indicated at the end of this message (Ubuntu in Live USB).
Good luck.
@+
And above all, is there a way to recover that damn file?
The solution is indicated at the end of this message (Ubuntu in Live USB).
Good luck.
@+
Yes, I admit that I have never booted my computer from a USB stick, so I didn't know if it was still possible once the computer was completely off (because the problem was that it wouldn't turn on at all). But fortunately, the problem is resolved, I recovered everything and my computer is almost new!!! Thank you for your help.
Good evening
Two things
1/ To recover your data, don't panic: Remove the hard drive and place it in your desktop, it will appear there and you can recover your treasure.
2/ As you pointed out, you just had your first encounter with the blue screen of the BIOS. Not knowing what it was, often people try to exit and then, oh what a nightmare, we do anything and it costs us. But a BIOS reset on the PC resolves this issue. To do this: either remove the battery from the motherboard for half an hour and put it back, or for certain laptops, you have to remove the battery for a certain time. The best is to check your manual or the manufacturer's website for BIOS RESET. And there you go
Good luck!
Two things
1/ To recover your data, don't panic: Remove the hard drive and place it in your desktop, it will appear there and you can recover your treasure.
2/ As you pointed out, you just had your first encounter with the blue screen of the BIOS. Not knowing what it was, often people try to exit and then, oh what a nightmare, we do anything and it costs us. But a BIOS reset on the PC resolves this issue. To do this: either remove the battery from the motherboard for half an hour and put it back, or for certain laptops, you have to remove the battery for a certain time. The best is to check your manual or the manufacturer's website for BIOS RESET. And there you go
Good luck!
Thank you very much!! Indeed, removing the battery for half an hour allowed me to access the office again to retrieve my files (so I didn't even need to transfer the hard drive!!!) So, I completely formatted my computer with Samsung Recovery III, and now my laptop is like new!!!
Thanks again to everyone for your valuable help.
Thanks again to everyone for your valuable help.