Blue screen sous xp du à des fichiersRésolu/Fermé

Question

Bonjour, 
Depuis quelques temps mon pc me faits des blue screen et au redémarrage de Windows après ces blue screen le rapport d'erreur de Windows me dit que c'est du à des fichiers dans le dossier "Temp" au fichiers "Mini082310-01.dmp" et "sysdata.xml" comment y remédier ?

Je vous remercie d'avance de vos réponses !

Cordialement Niko


Configuration: Windows XP / Firefox 3.6.8

guigui0001 · Answer

Bonjour,

Les bluescreens ne sont pas dus aux fichiers "Mini082310-01.dmp" et "sysdata.xml" , ça ce sont les fichiers qui permettent de voir d'où vient le problème.

On va faire ceci 

* Télécharge Bluescreenview.

* Va dans le dossier compressé, puis double-clique sur l'application pour lancer le programme. (il n'est pas nécessaire de décompresser le dossier)

* Patiente jusqu'à ce qu'une liste de crashes s'affichent. Pour chacun des crashes, clique dessus, va dans Options > Lower Pane Mode > Bluescreen in XP style. En bas va s'afficher le contenu de l'écran bleu, copie le texte (clic droit > Copier) et colle-le dans ta prochaine réponse sur ce forum.

Niko · Answer

Il y en na beaucoup ! 
j'en mais quelque un

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: rdbss.sys

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000007e (0xc0000005, 0xb643f46a, 0xb5d7bcb0, 0xb5d7b9ac)

*** rdbss.sys - Address 0xb643f46a base at 0xb643f000 DateStamp 0x48025ee6"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: 

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000008e (0xc0000005, 0x0164f481, 0xb5dbed6c, 0x00000000)

***  - Address 0x00000000 base at 0x00000000 DateStamp 0x00000000
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

MEMORY_MANAGEMENT

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000001a (0x00041284, 0x00fa8001, 0x00000000, 0xc0883000)

*** ntoskrnl.exe - Address 0x804f9f43 base at 0x804d7000 DateStamp 0x4bd6e0e8
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000000a (0x36bea42c, 0x0000001c, 0x00000001, 0x805459ea)

*** ntoskrnl.exe - Address 0x805459ea base at 0x804d7000 DateStamp 0x4bd6e0e8
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: 

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000008e (0xc0000005, 0x0013f9da, 0xb58d2d6c, 0x00000000)

***  - Address 0x00000000 base at 0x00000000 DateStamp 0x00000000
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000000a (0x7c6b142c, 0x0000001c, 0x00000001, 0x805459ea)

*** ntoskrnl.exe - Address 0x805459ea base at 0x804d7000 DateStamp 0x4bd6e0e8
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: hal.dll

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000008e (0x80000003, 0x804ef1a1, 0xb5cfdc18, 0x00000000)

*** hal.dll - Address 0x806e6410 base at 0x806e4000 DateStamp 0x4802517f
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: 

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000008e (0xc0000005, 0x00b2fca1, 0xb5195d68, 0x00000000)

***  - Address 0x00000000 base at 0x00000000 DateStamp 0x00000000
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: 

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000008e (0xc0000005, 0x0111fe41, 0xb5560d68, 0x00000000)

***  - Address 0x00000000 base at 0x00000000 DateStamp 0x00000000
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: win32k.sys

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000008e (0xc0000005, 0xbf80120b, 0xb6b7ba48, 0x00000000)

*** win32k.sys - Address 0xbf80120b base at 0xbf800000 DateStamp 0x4c220f9a
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: win32k.sys

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x10000050 (0xa8e360a7, 0x00000000, 0xbf80491c, 0x00000000)

*** win32k.sys - Address 0xbf80491c base at 0xbf800000 DateStamp 0x4c220f9a
"

"A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: 

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000008e (0xc0000005, 0x007dfe18, 0xba547d68, 0x00000000)

***  - Address 0x00000000 base at 0x00000000 DateStamp 0x00000000)"




Ect... et maintenant ?

guigui0001 · Answer

Re,

Effectivement, pas mal de problèmes, on va faire un tir groupé :

--> On va vérifier que tes fichiers systèmes n'ont pas été modifiés :

* Une fois le PC démarré, va dans Démarrer > Exécuter, tape  cmd . Valide.

* Dans la fenêtre d'invite de commandes (la fenêtre noire), tape  sfc/scannow et appuie sur entrée.

* A la fin de l'opération, mets une capture d'écran sur ce topic. Si il te demande de mettre le CD de XP Service Pack 3, ce qui est fort probable, fais ceci :

* Télécharge l'ISO du CD de Windows XP service pack 3 : http://www.microsoft.com/downloads/details.aspx?displaylang=fr&FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e

* Grave ce fichier sur un CD, soit avec un logiciel fourni avec un CD, soit grâce à un logiciel comme Clone CD.

* Une fois le CD prêt, insère-le dans le lecteur.

* Refais la manip de sfc/scannow, mais cette fois-ci, tu peux réparer les fichiers puisque le CD de Windows XP SP3 est à l'intérieur !!

* A la fin de l'opération, dis-moi ce qu'il s'est passé, et si les problèmes reviennent.

Pour t'aider : Tuto sur la réparation de Windows

Niko · Answer

j'ai faits se que tu ma dit mais il ne me demande pa de cd !

screen -> 

http://img10.hostingpics.net/pics/9624444.png

http://img10.hostingpics.net/pics/9001715.png

guigui0001 · Answer

Dis-moi : le Windows là, il est légal ?

Niko · Answer

Ui avant j'avais vista mais pareil j'ai eu des blue screen qui a toute éfacé alors je les amener chez un informaticien dans la ville la plus proche de chez moi et jlu es demander si c t possible de remettre xp au lieu de vista i ma fait ui alors il me la mits

guigui0001 · Answer

Ok, mais tu as installé un "pack de transformation" pour le changer en vista ?

Niko · Answer

il n'est pas changer en vista ! il est en widows xp normale

guigui0001 · Answer

Attends, ça c'est pas un XP normal, hein...

Un XP normal, il a une barre des tâches qui ressemble à ça : http://www.windows-seven.cc/

Tu as mis un thème spécial ?

Désolé pour ces questions mais elles sont nécessaires pour continuer...

Niko · Answer

Ui j'ai un thème mac !

guigui0001 · Answer

Ah... Ben voilà !

Je décortiquerai les rapports bluescreenview demain, puis je te proposerai une manip.

Bonne soirée.

Niko · Answer

Ok j'atend !

guigui0001 · Answer

Bien...

Rends-toui sur ce site > https://www.touslesdrivers.com/

Puis lance la détection automatique.

Mets à jour tous tes drivers, parce que là, il y a tellement de bluescreens qu'on ne sait même pas quoi cibler...

++

Niko · Answer

Comment les mettres a jour ?

guigui0001 · Answer

>>> Lorsque la détection automatique est terminée, le site te dira quels pilotes sont à mettre à jour.

Mets-les tous à jour.

Niko · Answer

Ils sont tous a jour sauf un je télécharge se qui me dise mais quand je lance le setup ils mais [Sous-systeme Windows 16bits]

Le processeur NTVDM a rencontré une instruction non autorisée.
CS:00000 IP:000b OP:0 8b 01 70 00 Choisissez 'Fermer' pour mettre fin à l'application.

guigui0001 · Answer

* Mets à jour ton BIOS.

* As-tu un CD de Windows ?

Niko · Answer

Mon Bios ? non je n'est pas de cd ! Je voudrais déja te remercier pour tous le temps que tu me consacre merci !

guigui0001 · Answer

Quelle est la marque + le numéro de série du PC ?

Niko · Answer

Packard bell et le numéro de série :00146-189-028-390

guigui0001 · Answer

Euh.. Ca m'aide pas, écoute je te laisse te débrouiller,

rends-toi ici > https://www.packardbell.com/pb/fr/FR/content/download

Indique bien le bon ordi, puis va dans BIOS, puis télécharge le fichier le plus récent.

en cas de souci, envoie-moi une capture d'écran.

Niko · Answer

Mes pilotes sont a jour

Niko · Answer

Et maintenant ?

guigui0001 · Answer

Merci de ne pas faire des up toutes les heures, on est bénévole ici, on prend sur notre temps libre.

Sans CD de Windows ça va être dur...

Je te conseille de reprendre un thème "normal" plutôt que le thème "mac", qui est peut-être à l'origine de ce problème.

Si ça ne fonctionne pas, télécharge hijackthis et fournis un rapport.

Niko · Answer

J'ai déinstaler le theme comme tu ma dit et pour le moment plus de blue screen merci guigui 0001 ! merci d'avoir  prix autent de temps pour moi !

Niko · Answer

j'ai refait la démarche pour réparer windows i me demande le cd donc j'ai telechargez l'iso que tu ma dit mais il me dise que le cd de windows n'est pas le bon. Que faire ?

guigui0001 · Answer

Non, il faut le CD de Windows.

L'iso que je t'ai donnée sert à réparer les fichiers à l'aide de "sfc".

En gros, l'iso sert pour des "petites" réparations.

Blue screen sous xp du à des fichiers

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