ERROR E 101

jpdyvot -  
Chris 94 Posted messages 1937 Registration date   Status Modérateur Last intervention   -
Hello,
I have a problem... I'm no longer receiving TV signal on my Freebox, here is what appears on my TV screen:
error 101..insufficient bandwidth: your ADSL connection cannot support the reception of 2 channels simultaneously or the requested channel exceeds the capacity of your line.
Does this problem come from my installation or something else?
Until now, everything was working quite well. I’ve tried everything: unplugging, replugging, resetting the Freeplugs several times, nothing works and it's been at least ten days. Can someone help me? Thanks!

Configuration: Windows Vista / Internet Explorer 7.0

1 answer

Chris 94 Posted messages 1937 Registration date   Status Moderator Last intervention   7 535
 
Hello,

Have you contacted Free's customer service? That's the first step to take!

See you!
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