How long does a Steam response take?

Question

Hello everyone, I just had my Steam account hacked and tonight I sent a message to Steam providing everything that was required, I’m sure of it. But now, how long will it take to get a response with the new password? Thank you for your answers and your testimonies...

Configuration: Windows XP / Internet Explorer 8.0

Mstr · Accepted Answer

2 or 3 days on average.  It happened to me some time ago.

Crosseur80 · Answer

Hi, it took me 2 days and I had my account!

Mady · Answer

Hello, when writing our email to Steam support, should we mention that we would like to recover our account? It seems obvious to me that they might suspect it, but you never know.

Thank you in advance for your response.

Mady · Answer

It is mentioned in the main title that the account has been hacked.  Thank you for your response :)

How long does a Steam response take?

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