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Contacting La Banque Postale by email?

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azerty254 Posted messages 83 Status Member -  
 BOSS59 -
Hello,

I am a customer of La Banque Postale like many of you, if I am to believe the numerous posts available on the forum.

The financial center I depend on (Marseille) is unreachable today and I would really like to contact them by email; the problem is, I can't find any email contact on their website... !

Does anyone among you know a valid email address to reach them?

Thanks in advance.

Best regards.Configuration: Linux / Firefox 3.0.18

4 answers

  1.
    azerty254 Posted messages 83 Status Member 13
     
    Hello whynot,

    it works (contact.marseille@labanquepostale.fr), thanks for the tip and thanks to all those who are like me in Marseille.

    It would be great if La Banque Postale truly developed all its services integrated with La Poste, for example being able to pay for the electronic registered mail service directly through your postal account, that would be so convenient.

    Thank you.
    7
    1. MaryB Posted messages 47 Registration date   Status Member Last intervention  
       
      A year later...
      I just used this address to report my issue with my e-card...
      The email address no longer works!!!
      Does anyone have another solution to propose to me?
      Thank you
      0
    2. azerty254 Posted messages 83 Status Member 13
       
      Hello MaryB,
      you can try these two addresses to ask La Banque Postale for the new email addresses of their services:

      - Assistance.banqueenligne@labanquepostale.fr :
      this is the "central service" for inquiries, they have always replied to me, their physical address is:
      La Banque Postale
      CNMR
      Financial Center
      17 rue du Maréchal De Lattre de Tassigny
      CS 10002
      63044 Clermont Ferrand Cedex 1

      - prénom.nom@labanquepostale.fr :
      this is the email address of the person who took over to reply to me.

      Since then, I haven't tested these addresses again.
      Hope this can help you out.
      0
    3. josette
       
      Since Thursday, October 20, I have not been able to access my personal account; it's very important as I need to make a transfer.
      Thank you
      Josette, October 22, 2011
      0
    4. Roseline
       
      Hello Josette, I'm experiencing the same problem, and it's been going on for 2 or 3 days now. I don't know what's happening. I'm also very upset. I don't know what to do.
      0
    5. azerty254 Posted messages 83 Status Member 13
       
      Hello Josette, Roseline,
      have you tried to contact the financial center you depend on by phone?
      I think that's the first thing to do.
      0