Hello, a friend has sent his computer for repair his computer is Windows 7 made by HP the issue was a problem with the ventilation which was buzzing! how long do you think the repair might take?
the standard repair times with manufacturers are often 2 to 4 or 5 weeks. Unless you have a support contract that specifies a maximum time frame.
best regards -- Never forget that a forum is a public place, no one will defend you. Beware of others.
belinda
When you say a specific contract, the warranty is part of it, I hope? Thank you for responding to me.
madmyke
Moderator
No, the warranty covers repairs, no problem, but there is usually no specific deadline.
However, it is sometimes possible to take out a coverage and assistance contract in addition, which will specify that a repair cannot last more than 6 days, for example.
-- Never forget that a forum is a public place; no one will defend you. Beware of others.