Comment formater mon pc

Fermé
ineschat - 30 janv. 2010 à 11:31
 ineschat - 31 janv. 2010 à 11:34
Bonjour,

Mon Pc (HP Pavillon sous XP) est infecté par plusieurs virus qui m'empêchent de lire ou de graver des cd, de faire la mise à jour de mon anitivirus ou de le réinstaller. J'aimerais le formater. le pb c'est que lorsque que je veux le rebooter à partir d'un CD le lecteur refuse de le lire, que j'ai essayé de transférer le cd sur une clé USB, et là, le pc ne capte pas le fichier boot. Et quand j'essaye de faire F10 restauration système, il me demande un mot de passe administrateur que je n'ai pas.

Quelqu'un aurait il une solution pour moi ?
A voir également:

3 réponses

Utilisateur anonyme
30 janv. 2010 à 11:35
pour eliminer un maximum de saletés ,installes malewarebytes et fais un examen complet en ayant redémarrer ton pc en mode sans échec F8.
élimines tout ce qui est trouvé.
https://www.commentcamarche.net/telecharger/securite/14361-malwarebytes-anti-malware/
0
Merci pour ta réponse ,

Voici le rapprt du scan :
Malwarebytes' Anti-Malware 1.44
Version de la base de données: 3662
Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 6.0.2900.2180

30/01/2010 14:53:59
mbam-log-2010-01-30 (14-53-59).txt

Type de recherche: Examen complet (C:\|D:\|E:\|F:\|)
Eléments examinés: 220134
Temps écoulé: 2 hour(s), 47 minute(s), 48 second(s)

Processus mémoire infecté(s): 0
Module(s) mémoire infecté(s): 0
Clé(s) du Registre infectée(s): 0
Valeur(s) du Registre infectée(s): 1
Elément(s) de données du Registre infecté(s): 3
Dossier(s) infecté(s): 0
Fichier(s) infecté(s): 6

Processus mémoire infecté(s):
(Aucun élément nuisible détecté)

Module(s) mémoire infecté(s):
(Aucun élément nuisible détecté)

Clé(s) du Registre infectée(s):
(Aucun élément nuisible détecté)

Valeur(s) du Registre infectée(s):
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\nofolderoptions (Hijack.FolderOptions) -> Delete on reboot.

Elément(s) de données du Registre infecté(s):
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Dossier(s) infecté(s):
(Aucun élément nuisible détecté)

Fichier(s) infecté(s):
C:\Documents and Settings\HP_PropriÚtaire\Bureau\jeux\Nouveau dossier\Reflexive_Patch.exe (Trojan.Backdoor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{F75EEC69-6E97-419B-93B4-6A3A275301C4}\RP535\A0216108.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{F75EEC69-6E97-419B-93B4-6A3A275301C4}\RP535\A0216109.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{F75EEC69-6E97-419B-93B4-6A3A275301C4}\RP535\A0216110.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{F75EEC69-6E97-419B-93B4-6A3A275301C4}\RP539\A0216930.dll (Malware.Packer) -> Quarantined and deleted successfully.
C:\xih9.cmd (Trojan.Agent) -> Quarantined and deleted successfully.

Le pb c'est que le virus est toujours là : entre autres un message qui me dit de mettre au travail ce n'est pas un mabraze
0
Utilisateur anonyme
30 janv. 2010 à 19:21
télécharges cleanup et fais un nettoyage complet
https://www.commentcamarche.net/telecharger/securite/5989-cleanup/
0
RE,

C'est fait a peu près 12 fois : il y a un fichier qui refuse de supprimer. ci dessous le dernier rapport

CleanUp! started on 01/30/10 19:33:14.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\Content.IE5\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\Content.IE5\IJUHKHA5\lan.startvg[1].htm currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\Content.IE5\IJUHKHA5\lan.startvg[1].htm currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\Content.IE5\IJUHKHA5\lan.startvg[1].htm currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\Content.IE5\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\Content.IE5\IJUHKHA5\lan.startvg[1].htm currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Historique\History.IE5\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Historique\History.IE5\MSHist012010013020100131\index.dat currently in use. Will be deleted when Windows is restarted.
'Typed URLs' (Internet Explorer) - removed from the registry.
C:\Documents and Settings\HP_Propriétaire\Cookies\index.dat currently in use. Will be deleted when Windows is restarted.
C:\DOCUME~1\HP_PRO~1\LOCALS~1\Temp\au-descriptor-1.6.0_17-b80.xml - deleted
C:\DOCUME~1\HP_PRO~1\LOCALS~1\Temp\jusched.log - deleted
C:\WINDOWS\temp\Perflib_Perfdata_528.dat currently in use. Will be deleted when Windows is restarted.
C:\WINDOWS\temp\Perflib_Perfdata_78c.dat currently in use. Will be deleted when Windows is restarted.
C:\WINDOWS\temp\_avast4_\Webshlock.txt currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\LocalService\Local Settings\Temp\Historique\History.IE5\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Cookies\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\locals~1\tempor~1\Content.IE5\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\locals~1\tempor~1\Content.IE5\IJUHKHA5\lan.startvg[1].htm currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Cookies\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\Content.IE5\index.dat currently in use. Will be deleted when Windows is restarted.
C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\Content.IE5\IJUHKHA5\lan.startvg[1].htm currently in use. Will be deleted when Windows is restarted.
Emptied Recycle Bin on drive C:
'Run MRU' list - removed from the registry.
Paint Recent File List - removed from the registry.
Telnet's MRU list - removed from the registry.
CleanUp! 4.5.2 recovered 71.6 MB of disk space from 9 files.
CleanUp! finished on 01/30/10 19:33:16.
0
ineschat > ineschat
30 janv. 2010 à 20:21
De plus, en lisant d'autres discussions, j'ai téléchargé hijeck this et voici le logfile :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:19:15, on 30/01/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\SuperCopier2\SuperCopier2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Documents and Settings\HP_Propriétaire\Bureau\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Travaillez plus.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Au travail !Arrêtez de surfer!
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wscript.exe C:\WINDOWS\system32\antinul.vbe
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [SuperCopier2.exe] C:\Program Files\SuperCopier2\SuperCopier2.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Ajouter à la liste d'impressions - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint Impression rapide - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Imprimer - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint Prévisualiser - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.00\MediaManager\grab.html
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: Aide à la connexion - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Aide à la connexion - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{23D7258B-5FB7-468F-A613-4F0E647C0471}: NameServer = 193.95.66.10
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Boonty Games - Unknown owner - C:\Program Files\Fichiers communs\BOONTY Shared\Service\Boonty.exe (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: VideoAcceleratorEngine - Unknown owner - C:\PROGRA~1\SPEEDB~1\VideoAcceleratorEngine.exe (file missing)
0
Utilisateur anonyme
31 janv. 2010 à 08:02
0
Bonjour,

merci j'ai effectué la manip c'est bon je n'ai plus ce virus. par contre je ne peux pas installer avast. j'ai ouvert une autre discussion :

https://forums.commentcamarche.net/forum/affich-16384739-an-error-0-000000000-has-occured-last-perfo
0