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My card is not working on iTunes.

-alex-92 Posted messages 67 Status Member -  
 IPhone en galère -
Hello,

When I enter the data from my new card on iTunes, I get an error message from them.
Here it is: "This payment method has been declined. Please enter the details of a valid payment method."
I have re-entered the data several times, so I am confident that it is correct. Moreover, I have been using this same card for over 2 years, it has always worked, and it has expired, hence my change of card number. My card is the prepaid bank card from Caisse d'Épargne.

If you have any ideas, I would be very grateful, I want to buy some songs =)

Best regards, Alex.
Configuration: Windows XP Firefox 3.5.3

5 answers

  1. cmoi
     
    Good evening.
    I have exactly the same problem tonight.
    My card has been changed.
    Only the expiration date and the last three digits on the back have been changed and of course iTunes is refusing it tonight when expensive apps are on sale.
    It goes to show that no matter how much we refuse them keeping our banking information, they do it anyway. It's quite serious!
    And it’s Sunday so I can’t reach them today...
    I was wondering if they would accept someone else's card, as long as we clearly indicate their name...
    14
    1. Ana2109
       
      I had the same problem as you. Could it be a general issue?
      0
    2. johnlocke2342 Posted messages 3 Status Member
       
      Same problem since last night. Yet my account is well funded and no changes have been made to my bank details.
      0
    3. Marie
       
      They need to be sent an email. Calling them is useless. I did it and they told me that the relevant service could only be reached by email.
      They replied to me saying that it must be coming from my bank... Still, I didn't do anything they advised me to do and everything has returned to normal...
      0
    4. kamuleta
       
      In fact, you need to select (none) from the credit card list!! Thank you, who? :-)
      0
    5. yoto
       
      thank youuuuu
      0