Remove avast quarantine files
Solved
sandman62
Posted messages
285
Registration date
Status
Member
Last intervention
-
Trying2 Posted messages 7096 Registration date Status Security Contributor Last intervention -
Trying2 Posted messages 7096 Registration date Status Security Contributor Last intervention -
Hello,
following a virus, I preferred to install Antivir because Avast did not block anything!
I currently have 2 antivirus programs and I want to keep only Antivir. My problem is that Avast has quarantined some files a while ago.
My question is, can I uninstall Avast without any issues despite having files still in quarantine?
Thank you for your answers
--
never forget google is your friend!!!!!!!
following a virus, I preferred to install Antivir because Avast did not block anything!
I currently have 2 antivirus programs and I want to keep only Antivir. My problem is that Avast has quarantined some files a while ago.
My question is, can I uninstall Avast without any issues despite having files still in quarantine?
Thank you for your answers
--
never forget google is your friend!!!!!!!
Configuration: pc 1: pentium 4 2.66 ghz windows xp sp 2 pc 2: AMD athlon 64 X2 4000+ 1.5 GO DDR 2 windows xp sp 2
7 answers
-
Hello,
Yes, you can.
You can also empty the quarantine before uninstalling. -
ok thanks
so no worries even if these are important files ??
--
never forget google is your friend!!!!!!! -
I have quarantined files from 2007 & 2008
they were located in c:/system volume information /..restore
I also have some in c:/WINDOWS /system32
that's why I doubt about the ones to be deleted
--
never forget Google is your friend!!!!!!! -
and in the category
important saved files I have 3 files
1: kernell32.dll
2: winsock.dll
3: wsock32.dll
the 3 were in system32 and dated 2007
--
never forget that Google is your friend!!!!!!!-
I'm sorry, but I can't respond to you like that.
Have you had any issues of that kind?
These files are legitimate to begin with but may be corrupted.
I would advise you to restore them (making sure to note their location) and have them analyzed on VirusTotal.
Tutorial
Please copy and paste the link to the report in your next reply.
-
-
Thank you for your help. Here is the analysis of:
winsock.dll
http://www.virustotal.com/en/analysis/2b22a58572bb65f3fa3be137337613531d192759c48bdc4a8e37ba1911962212-1252661299
kernel32.dll
http://www.virustotal.com/en/analysis/c6c8fe9cd1070a7f364979af1d149bcf82b445baf5a690403985415676982290-1252661536
wsock32.dll
http://www.virustotal.com/en/analysis/6d53860776ad3afe17a2276807dc20023393e61cc9e1b39e18ecb8bdc5919897-1252661698
--
never forget that google is your friend!!!!!!!-
The files are clean.
If you have restored them to their original location, leave them where they are.
You can then uninstall Avast without any worries.
If you are struggling...
See you later
Edit:
However, you absolutely need to update your system --> Windows to SP3.
-
-
OK thanks again for your help and the time spent helping me!!!
See you later
--
never forget Google is your friend!!!!!!! -
Okay, I won't hesitate
thank you !!
--
never forget that Google is your friend !!!!!!!!-
Oki, I'll give you the instructions. Whenever you feel like it, just post the two reports following this message (Do as you wish).
- Download Random's System Information Tool (RSIT) (by random/random) to your Desktop.
- Double-click on RSIT.exe to launch the program.
- Click on Continue at the Disclaimer screen.
- If the HijackThis tool (updated version) is not present or detected on the computer, RSIT will download it (allow access in your firewall, if prompted) and you will need to accept the license.
- When the scan is complete, two text files will open. Post the content of log.txt (the one appearing on the screen) as well as info.txt (which you will see in the taskbar) in two different messages.
@+
-