View original (French)

EBP opening error

JPBROWN -  
 David -
Hello, I installed EBP on a network of 10 stations, version V13.1. I had a V11 version and I updated. When I open a folder in the software, a message appears: "It is not possible to retrieve the information of this folder for password verification (error 161 while reading the info.btr file)! Please try to restore a backup of the folder." 
Configuration: Windows XP Internet Explorer 7.0

3 answers

Answer 1 / 3
2isp
 
We had the same problem. We uninstalled Pervasive to reinstall it in Workgroup version for single-user or client/server for network.
This solved the problem.
6
David
 
Does this solution also work for error code 81?
I have EBP 2002.
Thank you
0
Answer 2 / 3
guig24
 
Yes, same problem on a 4-seat license. I tried to reinstall everything, including SQL, but nothing works! Moreover, the EBP site itself is down today. I did a Vista update yesterday and there is probably a compatibility issue.
0
Answer 3 / 3
ALBERT
 
CONFIRM THAT THE EBP SITE IS DOWN.
0