"unknown exception" what to do?

flapi -  
 GR -
Hello,
I have a problem, when I try to launch After Effects it gives me "alert unknown exception" even though 20 minutes before my project was open in After and I was working on it. I wanted to turn off my computer because MSN had crashed it. And when it restarted, I can't reopen After Effects, instead I get this damn alert. Does anyone have a solution?
Configuration: Mac OS X Safari 525.27.1

6 réponses

Didoum
 
Hi,

Here is the solution to your problem:

In the User account, find the After Effects preferences folder:

~/Library/Preferences/Adobe/After Effects/9.0

and delete all its contents.

The software should be able to reopen.
See you!
7