View original (French)

Icon with a red cross but I have internet

caroline67 -  
 gantoo -
Hello,
I just resolved my wifi issue on the Freebox HD, but now I have another small problem.

Actually, I'm connected to the internet, but in the taskbar at the bottom right, I see the little computer icon crossed out with a red X as if I’m not connected.
If anyone knows why this is happening? 
Configuration: Windows XP Internet Explorer 6.0

6 answers

  1.
    sof26110 Posted messages 1130 Status Member 115
     
    Because your connection is poorly configured.
    Reinstall your Freebox
    --
    Sometimes it's better to remain silent than to say just anything.
    2
    1. caroline67
       
      What do you mean by "reinstall your Freebox"? To reboot it?
      0
  2. sof26110 Posted messages 1130 Status Member 115
     
    no, reinstall it.
    you uninstall your freebox and reinstall it.
    with the CD provided by Free.
    --
    Sometimes it's better to remain silent than to say anything foolish.
    0
    1. caroline67
       
      I don't know where my Free CD is, is it possible to find the software online?
      0
  3. sof26110 Posted messages 1130 Status Member 115
     
    Video tutorial: https://www.free.fr/assistance/521-freebox-installation-guidee-video-1.html
    installation: http://www.bob-de-neve.com/FreeBoxUSB_1300.EXE
    written tutorial: http://www.bob-de-neve.com/Install_FreeboxV4_WinxpSp2.html
    For XP SP2
    --
    Sometimes it's better to remain silent than to say anything foolish.
    0
    1. caroline67
       
      Does this software also work if I am already on Wi-Fi, as I see it says "freebox usb"?
      And I can't see how to uninstall the old software since there's no freebox software in the add/remove programs.
      0
      1. caroline67 > caroline67
         
        Actually, I have a Freebox V5 HD, so I didn't get a CD with it to install it....
        0
  4. vanille 974
     
    Could you tell me the "little something" you did, because I have the same problem: I often get disconnected. Thank you for helping me.
    0
  6. gantoo
     
    The answer to the cross on the network icon is found in Windows services. Set it to automatic and start the services with dependency on RPC, Remote Access Manager, and Remote Access Routing. I set both to auto reboot and there's no more red cross.
    0
  7. YouB146 Posted messages 5 Status Member
     
    the little crossed-out computer actually means that you are not connected to the ethernet network (via cable), which is normal if you are connected via Wi-Fi
    and if everything is working, you shouldn't worry about a simple little worrying icon
    to reassure yourself, you can also connect your PC directly to the Freebox, that icon should disappear
    but there is no problem
    -1
    1. caroline67
       
      ok thanks
      actually the problem was that it would disconnect me every 10/15 minutes
      but now it seems to be good, I changed a little something...
      thank you for your help
      0
    2. sami91
       
      Is it true that it doesn't matter??? I also have this issue even though everything was normal before (I had bars not a square)
      0