M.2 SSD not detected

Hello everyone,

I currently have an HP ProBook 450 G4 (laptop). I bought a 1 TB Crucial M.2 NVMe SSD to keep my HDD and install Windows and my games on the SSD. But when the SSD is installed, my PC doesn't turn on; however, when I unplug it, there are no issues.

I've tried to do some research, but the only thing I "found" on the internet is that instead of using a screw to secure it, you need a special SSD spacer. Is that true? Or is the solution somewhere else?

Thank you in advance for your help,
Best regards, skillow

4 answers