CLOCHE DE SÉCURITÉ DU DISQUE DUR
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Hello,
My father has a Lenovo Ideapad with Windows 10; unfortunately, he has been suffering from Alzheimer's for some time and has forgotten his password.
We have tried typing words that might work, but there is a protection that has blocked the hard drive. The computer is now unusable.
(Neither is my father) I would like to be able to use it, but at startup, I only get the following display. I went to a repair technician who told me to check with Lenovo. A call to Lenovo's customer service told me to see a computer technician to reinstall Windows, which is impossible since no action is possible.
I have tried all the F.. Escape, Delete... nothing is active.
Thank you very much; if someone can give me guidance, I'm at a dead end!
My father has a Lenovo Ideapad with Windows 10; unfortunately, he has been suffering from Alzheimer's for some time and has forgotten his password.
We have tried typing words that might work, but there is a protection that has blocked the hard drive. The computer is now unusable.
(Neither is my father) I would like to be able to use it, but at startup, I only get the following display. I went to a repair technician who told me to check with Lenovo. A call to Lenovo's customer service told me to see a computer technician to reinstall Windows, which is impossible since no action is possible.
I have tried all the F.. Escape, Delete... nothing is active.
Thank you very much; if someone can give me guidance, I'm at a dead end!
1 answer
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Hello,
First, we need to clarify things: the password indeed comes from the hard drive itself, it's an ATA password in the hard drive's security.
It is neither a BIOS password nor an OS password.
What brand is this hard drive?
If you don't know, check the BIOS for the name of the drive and write it down here.
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Our differences? They are our greatest chance to open ourselves to life. (Roland Poupon)
