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CLOCHE DE SÉCURITÉ DU DISQUE DUR

rlc75010 Posted messages 5 Status Member -  
rlc75010 Posted messages 5 Status Member -
Hello,
My father has a Lenovo Ideapad with Windows 10; unfortunately, he has been suffering from Alzheimer's for some time and has forgotten his password.
We have tried typing words that might work, but there is a protection that has blocked the hard drive. The computer is now unusable.
(Neither is my father) I would like to be able to use it, but at startup, I only get the following display. I went to a repair technician who told me to check with Lenovo. A call to Lenovo's customer service told me to see a computer technician to reinstall Windows, which is impossible since no action is possible.
I have tried all the F.. Escape, Delete... nothing is active.

Thank you very much; if someone can give me guidance, I'm at a dead end!

1 answer

  1.
    AluMinioume Posted messages 3107 Registration date   Status Member Last intervention   582
     
    Hello,
    First, we need to clarify things: the password indeed comes from the hard drive itself, it's an ATA password in the hard drive's security.

    It is neither a BIOS password nor an OS password.

    What brand is this hard drive?

    If you don't know, check the BIOS for the name of the drive and write it down here.
    --
    Our differences? They are our greatest chance to open ourselves to life. (Roland Poupon)
    5
    1. AluMinioume Posted messages 3107 Registration date   Status Member Last intervention   582
       
      Correction, it's a Seagate, we can already see it in the photo.
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    2. rlc75010 Posted messages 5 Status Member 2
       
      Thank you, but I don't have access to the BIOS. It's already good that you identified the brand!
      0
    3. AluMinioume Posted messages 3107 Registration date   Status Member Last intervention   582
       
      You can't access the BIOS because of a password?
      0
    4. rlc75010 Posted messages 5 Status Member 2
       
      When I turn on the computer, I see: "Lenovo" for half a second during which I tried the F keys, then the attached image with no keys responding.
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    5. rlc75010 Posted messages 5 Status Member 2
       
      I assume that "spammer" means to press at the same time!
      When I do it, there's the dash like in DOS at the top left for half a second then the image. When I press enter, it asks me for the password, since I don't know it...
      And I have this image that comes up after I hit enter and the same one as at the beginning.
      2