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The wave in email

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emilie -  
Hello,

Next to "inbox," at the end of the line, I have a small white wave in a blue circle.
I can remove it, but what does it do, what does it indicate?

And when I want to send an email, during the sending process, it asks me for my password. I type it in, but it refuses it; how can I see, verify, or change my password?
So the email isn't sent.

Thank you
Configuration: Mac OS X Safari 525.13

14 answers

  1. Slaughterman
    Has it always happened to you or is it recent? Which internet service provider do you have? Are you sure the problem occurs when sending an email and not when you retrieve your emails?
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    1. emilie
      No, it's always done that. I've never been able to send emails using MAIL.
      On the other hand, I do receive them, and I can read them normally.

      The issue has always been there. Well, I think so; I'm not 100% sure.
      The internet service provider is .mac.
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    2. emilie
      Is it possible that it is the wrong server?
      I believe it selected itself automatically.
      Where can I find the name of the .mac server?
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    3. Slaughterman
      @emilie You probably misconfigured your SMTP mail sending server. What is it?

      To send your emails using an application (it seems to be Mail here), you need to configure the SMTP server in it that will handle the sending of your emails. An SMTP server is far from easy to set up, which is why internet service providers all provide one for their clients. The address of these servers is usually in the form "smtp.xxxxxxx.fr" with xxxxx=the name of the service provider. For example, for me, who has Modulonet as my service provider, the mail sending server I use is "smtp.modulonet.fr".

      .Mac, which is a service provided by Apple that allows you to have an Email address, does not provide you with an SMTP server. Therefore, you need to go to Mail Preferences, then to the Accounts tab. You select your .Mac account and you will see a line where you need to enter the SMTP sending server address.

      What is your service provider?
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    4. emilie
      @Slaughtermanincoming mail server: mail.mac.com
      outgoing mail server: smtp.mac.com:sueno.flamenco.com

      my internet service provider would then be Neuf telecom, I believe.
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    5. Anonymous user
      @emilie Hello,

      Go to Mail preferences / Accounts /
      Click on the "Server Settings" button located under the name of your smtp server (KEEP the smtp server specific to your Internet Service Provider), and in "Authentication" set it to "None", also uncheck the SSL box
      See here the servers of the main Internet Service Providers - the one you pay your monthly subscription to

      Best regards
      --

      Withoutpseudo - Francis
      iMac G5 2ghz 2Go - OS 10.4.11
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  2. Slaughterman
    Essay the following: replace smtp.mac.com:sueno.flamenco.com with smtp.neuf.fr.
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    1. emilie
      OK. So far so good.
      It's done, but the emails are still not being sent.
      It tells me that: "nine (disconnected)"
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    2. Slaughterman
      @emilieWere you connected to the internet when you took the test? Are you sure your service provider is Neuf?
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    3. emilie
      @SlaughtermanI am connected since I have been online for a little while.

      My provider to whom I pay my phone and ADSL internet subscription is indeed Neuf Telecom.
      It's written at the top in the radar symbol on the MacBook.

      Yes, that's right.
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  3. Anonymous user
    Emily,

    I don't know if you read my previous message? If you did and you followed the instructions, try checking the SSL box (if you tested with the SSL box unchecked), since I'm not sure about Neuf. But keep the authentication set to "None."

    --

    Sanspseudo - Francis
    iMac G5 2ghz 2Go - OS 10.4.11
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    1. emilie
      I couldn't find "authentication" in "account"
      it still seems "disconnected" even though I am online and I confirm it's my internet service provider.
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    2. Slaughterman
      If it still doesn't work, enter "smtp.mac.com" in the Outgoing Mail Server field. However, you will need to enable authentication. Your login and password are the same as those you use to retrieve your emails from the "imap.mac.com" server.

      Edit: I just found this on Apple's site

      Verify your SMTP server settings with the following information:

      * Outgoing Mail Server: smtp.mac.com
      * Server port: 25 (or 587 if your ISP is blocking port 25)
      * "Use Secure Sockets Layer (SSL)" should be checked (enabled)
      * Authentication: Password
      * User Name: Your .Mac member name (without "@mac.com")
      * Password: Your .Mac password

      Basically, this translates to:

      * Outgoing Mail Server: smtp.mac.com
      * Server port: 25
      * Check the SSL option
      * Authentication: Password
      * User: Your .Mac member name (= your email address without @mac.com)
      * Password: Your .Mac password
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  4. emilie
    aaaaaaahhhhhhhhhhhh, I found "authentication", but it's not in the dropdown "none".
    There's "response to the MD5 challenge"
    "NTLM"
    "KERBEROS VERSION 5 (GSSAPI)"
    "password"
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    1. Slaughterman
      Configure your account as I indicated in my previous post. Moreover, for Authentication choose Password.
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  7. emilie
    I did everything you told me "sanspseudo" and "slaugh..." but it still doesn't work.
    I think the password is incorrect.
    There is no option in the "authentication" dropdown for "none".

    So for the password "slaugh..." you say it needs the password + .mac, right?
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    1. Slaughterman
      In the Authentication section, enter Password. Then, in the Password field, enter the password you created when you made your .Mac account (not your password + .mac).
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    2. emilie
      @Slaughtermanah! ah!
      so, I'm going to try to find it again
      because at that level you can't help me anymore!
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  8. Anonymous user
    The first item in the authentication drop-down list is "None"; take a good look, you have the mouse over it when you open the menu.
    --

    Withoutpseudo - Francis
    iMac G5 2ghz 2Go - OS 10.4.11
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    1. dafonfon
      I had some trouble with Mail, especially configuring my Hotmail account, so I installed Office 2008 with Entourage, and I highly recommend this software because it set up my Hotmail and Yahoo accounts in 2 clicks and it's working perfectly ;)

      Well, I know I'm a bit off-topic, but I just wanted to share that with you ;)
      --
      MacBook dc2 2.4Gz/2go/160
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      1. emilie
        yes, you still need to buy Office 2008
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      2. Anonymous user
        Hello,
        Yes, completely off-topic indeed, Hotmail having absolutely no relation - such interventions can only hinder the normal resolution of the problem -

        So to be avoided :-)

        Thank you ;-)
        --

        Sanspseudo - Francis
        iMac G5 2ghz 2Go - OS 10.4.11
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      3. emilie
        @Anonymous userI agree it's off-topic and as much as possible should be avoided but.... don't get angry (if you were angry)
        I know I’m a case where patience is required and you’ve had some trying to solve my problem.
        See you soon and good luck if you find others like me, because I'm still not the only one struggling like this, after all.
        Between all these terms and things, well, thanks and see you maybe soon.
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    2. Slaughterman
      Anyway, the problem is with the .Mac address. Even if she bought Office 2008, it wouldn't change anything about the issue. Find your password and I'm almost sure it will work.
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      1. emilie
        Ah, and then the original subject was the wave:
        Do you know what it means next to "inbox," at the end of the line in a blue circle?
        After that, I'll leave you alone.
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      2. Slaughterman
        @emilieI've never seen such an icon in Mail. Are you sure it's not an exclamation point? In any case, it's probably related to the SMTP server configuration issue.
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      3. emilie
        @Slaughtermanno, no, the exclamation point was for an old address that I deleted for this one, it's a tilde like the ones on the n, in Spanish you know.
        so it's a tilde, a white wave, in a blue round!
        No, no, don't think that I'm crazy, I'm not "joking" around!
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    3. Anonymous user
      Emilie,

      Are you talking about this sign?

      If the answer is yes, it means that Mail is unable to connect to the incoming server. This is due to a configuration issue with Mail, or the unavailability of the server.
      In your case, it must be a Mail configuration issue.
      (It is rare for an account to be configured or set up to handle passwords for sending. - do not confuse this with the password for receiving)

      Best regards
      --

      Sanspseudo - Francis
      iMac G5 2ghz 2Go - OS 10.4.11
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      1. emilie
        Hallelujah!
        It works. He sent my 5 emails! Wow, one problem solved.
        Actually, the "password" I entered in the settings of my "account" probably didn't match the one I gave at the very beginning when opening the "mail" software.

        Well, I’m not sure if that's it or not, but it was a password issue.

        Regarding the wave, do you know or not?
        I can remove it by clicking on it.
        But when I close mail and come back, it has reappeared at the end of the line in the "inbox."
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      2. Anonymous user
        @emilieSee my message just above - you have the explanation for this "blue wave" - (nothing to do with the elections ;-))
        --

        Withoutpseudo - Francis
        iMac G5 2ghz 2Go - OS 10.4.11
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    4. soleil91 Contributor
      ALENOUIIIAAAA !!!!!! indeed and HOSANNA for the same price
      though for a bit we could go to the sana
      sacred beautiful emilie!!!!!!!!‍
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      1. emilie
        I don't know where you come from, but apparently you were following the conversation!!!
        And the wave, do you know it?
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    5. emilie
      No, no, it's not the exclamation point but another symbol: see messages 27, 29 AND 31.
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      1. Anonymous user
        Please read my message number 30 carefully and click on the link, it's not an exclamation mark...
        --

        Sanspseudo - Francis
        iMac G5 2ghz 2Go - OS 10.4.11
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      2. emilie
        @Anonymous userno, no I understood well but it was a way of saying.
        I'm talking about a wave
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      3. Anonymous user
        @emilieYet in the image I am showing you, it is indeed the sign or wave that you are describing... did you take a good look at the image I sent you? The sign circled in red??
        --

        Sanspseudo - Francis
        iMac G5 2ghz 2Go - OS 10.4.11
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      4. emilie
        @Anonymous userOops!

        Yes, sorry, I got mixed up in all the forums I am in. It is indeed this wave.
        That you circled in red.
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    6. soleil91 Contributor
      Hey there! Émilie, more and more beautiful!
      I’m coming from where I come from, a bit like everyone else, right?
      I have indeed followed the course of this post and as I am very new, I admired the patience and support in the help you received -

      Hosanna in the highest, then
      and even in excelsis deo
      and here, deo, everyone knows who we’re thinking of
      Francis, since you’re watching us, good evening --

      The wave, the wave, of course I know
      This weekend I did some pedal boating, on it, dreaming...
      We send you hugs.
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      1. soleil91 Contributor
        Is it over? Too bad -
        I’m keeping this piece for the Guinness
        by the way, we haven't heard any news from our reloaded 23
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        1. Anonymous user
          Good evening, Oh Sun,

          Life is a long, calm river :-), isn't it??

          No news from Reloaded, nor Dede for that matter.. all off to winter sports surfing on the spring's white waves :)

          Have a good evening..
          --

          Withoutasurname - Francis
          iMac G5 2ghz 2Go - OS 10.4.11
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        2. Slaughterman
          @Anonymous userYou might have me on the forum for at least 2 months. I'm doing an internship and there are quite a few days where I don't have much to do, so I hang out here.
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