View original (French)

PDF file turns into JPG in email

Solved
lonestar Posted messages 38 Status Member -  
lonestar Posted messages 38 Status Member -
Hello everyone,
I regularly send architectural plans by email in .PDF format so that they can be retrieved and read by anyone. However, without having asked for it, "against my will", from time to time, these are automatically converted to .JPG format, which is not at all helpful for me since they become tiny, blurry, and unreadable upon arrival. Why and how can I avoid this?

8 answers

  1. Anonymous user
     
    Hello ionestar,
    You need to either ask "save as" before saving if that menu exists in your drawing software and choose the format, or select print and choose save as PDF.
    0
  2. lonestar Posted messages 38 Status Member
     
    Hello J.M.
    The problem is that my plans are saved in .PDF format, but after dragging them into my email, I find out that they are automatically transformed into .JPG (the same result if I use the classic method to attach the file). I can't get them to stay in .PDF.
    In my opinion, there are little elves in my computer doing things behind my back...
    See you later
    lonestar
    0
  3. Anonymous user
     
    That's also my opinion. What email software do you use? Just please don't tell me Outlook Express.
    0
  4. Anonymous user
     
    I didn't read the title otherwise I wouldn't have asked this question.
    0
  6. Anonymous user
     
    Well, are they transformed at the start or at the arrival?
    0
  7. lonestar Posted messages 38 Status Member
     
    j.m.,

    at the beginning. As soon as you hover over the file icon, you see that it has become a .jpg. Its name has a .jpg extension, the icon is a .jpg icon (even though it is clearly stated in parentheses that the file is of type MIME: application/pdf). So it seems that mail is apparently transforming it into a .jpg along the way.
    0
  8. lonestar Posted messages 38 Status Member
     
    One clarification to add: this phenomenon does not occur systematically. I just checked our sent message lists, and sometimes the .PDFs remain .PDF and are sent correctly (those are the best problems, the ones that seem random!)
    I will see if there is a consistency in the transformations, whether it depends on the size or if I notice other similarities between the files that stay .PDF and those that become .jpg.
    0
  9. lonestar Posted messages 38 Status Member
     
    I've found it!
    In fact, when you drag the .PDF file onto the message to attach it, there is a tiny window at the bottom right of the screen with a dropdown menu that allows you to select Actual size, Medium, or Small. And choosing small size converts the .PDF file to .jpg format. You had to know that...
    Well, another problem solved, I'm really happy!
    Have a good day
    Lonestar
    0