Frozen screen

Good evening,

There is no specific "solution" for any particular type of smartphone, and CCM does not have a way to bypass the password (which we advise to note down to avoid such situations).

See the response here:

https://www.commentcamarche.net/infos/25887-ccm-et-le-deblocage-de-telephones/

As for the data, it is possible subsequently to back it up on an SD card or a computer.