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isa87590 Posted messages 2 Registration date   Status Member Last intervention   -  
georges97 Posted messages 14536 Registration date   Status Contributor Last intervention   -

Hello,

I can't remember my lock code and I want to avoid factory resetting; I want to keep my data.


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georges97 Posted messages 14536 Registration date   Status Contributor Last intervention   2 907
 

Good evening,

There is no specific "solution" for any particular type of smartphone, and CCM does not have a way to bypass the password (which we advise to note down to avoid such situations).

See the response here:

https://www.commentcamarche.net/infos/25887-ccm-et-le-deblocage-de-telephones/

As for the data, it is possible subsequently to back it up on an SD card or a computer.
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