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Unable to select text with the mouse

jacklentrepreneur -  
Hello,

Since this morning, I'm having a big problem with the computer I bought a few days ago.

In fact, when I hover the mouse over a sentence and select it, that sentence turns gray like this for example: https://cl.ly/1K0A0s0G472k. Then, if I press ctrl+c on my keyboard and then ctrl+v, the sentence is not copied and therefore impossible to paste.

For those who cannot see the difference, when a selection is active it shows up in blue like here: https://cl.ly/1F3f0U3f1x3g, whereas in my case my selection is gray and thus inactive for doing a ctrl+c for example.

It's really annoying because I have a lot of keyboard shortcuts that I prefer to use instead of the mouse.

I've tried several mice (Logitech G602, wired mouse, another wireless mouse, etc.) but it hasn't changed anything, which makes me think that the problem doesn't come from the mice and even less from my keyboard which I also changed.

So, has anyone else experienced this issue, and if so, how can I resolve it please?

Thanks in advance

Configuration: Windows / Opera Next 54.0.2952.64

2 answers

  1.  Malekal_morte- Moderator
    Hi,

    The screenshot is from an internet browser.
    Is it Opera? If so, go to the settings and disable Flow.
    Does it happen on other applications as well?

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    1. jacklentrepreneur Author
      Hello Malekal_morte-,

      First of all, thank you for responding. I have therefore disabled the flow on Opera.

      Otherwise, yes it happens to me everywhere (Word, Google Chrome, etc.)

      Thanks in advance.
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    2. Malekal_morte- Moderator
      @jacklentrepreneurIs this a Windows 10?
      Have you checked the installed applications to see if you have a flow application?
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    4. Malekal_morte- Moderator
      @jacklentrepreneurI don't see the connection, no.
      But you can retest by setting the PreferExternalManifest key to 0.

      To check the computer, I invite you to perform this FRST analysis and return the reports:

      Follow the FRST tutorial. ( take the time to read carefully - everything is well explained there ).

      Download and run the FRST scan,
      Wait for the scan to finish, a message will indicate that the analysis is complete.

      Three FRST reports will be generated:
      • FRST.txt
      • Shortcut.txt
      • Additionnal.txt


      Send these 3 reports to the site https://pjjoint.malekal.com/ to share them.
      In return, provide the 3 pjjoint links leading to the reports here in a new response so that we can consult them.
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    5. jacklentrepreneur Author
      @Malekal_morte-The problem seems to come only from PreferExternalManifest that I set to 0 and I restarted the computer and for now I haven't encountered the issue again, which, I must admit, is very strange.

      I will spend tomorrow using the computer to see if I come across this problem again.

      So, if I can't use the method described in the link above to increase the size of the Photoshop menu on a QHD screen, what would you advise me to do?

      Thank you in advance.
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