Désinstallation Alwil Software\Avast4 Résolu

Question

Bonjour,
J'ai installer l'antivirus gratuit Alwil Software\Avast version 4.8.1227.0 et après la période d'essais, je l'ai désinstallé.
 
Mon ordi fonctionnais mal alors j'ai fait une restauration du système et depuis ce temps le programme Alwil Software\Avast4" est toujours dans mon ordi, mais impossible de le supprimer;

J'ai utilisé le ficher aswClear.exe sans succès :The avast self protection module is enabled. For this reason, the operation cannot be comleted.
To complete the operation, either run this program from windows safe mode, or disable avast! Self protection (via settings troubleshooting page)


Quand j'essaie de le supprimer via par clic droit de la souris j'obtiens     avm4h.dll = ACCES REFUSÉ

J'ai tenté de le réinstaller mais rien ne se passe. !!!!

Comment puis je résoudre se problème, merci

Destrio5 · Answer

Salut,

- Télécharge HijackThis V 2.02 (HijackThis Installer) :
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

- Fais un double-clic sur HJTInstall.exe afin de lancer l'installation

- Clique sur Install ensuite sur I Accept

- Clique sur Do a scan system and save log file

- Le bloc-notes s'ouvrira, fais un copier-coller de tout son contenu ici dans ta prochaine réponse.

Destrio5 · Answer

/!\ Seul Bobinete peut suivre cette procédure /!\


1/

---> Clique sur Démarrer, Exécuter, tape notepad clique sur OK.

---> Copie le texte ci-dessous par sélection puis Ctrl+C :






KillAll::

File::
C:\Temp\aswclear.exe 
C:\WINDOWS\system32\bmpsap.dll
C:\WINDOWS\system32\drivers\aswSP.sys
C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys 

Driver::
aswSP
aswFsBlk
d4de451f-cdc7-4f37-9454-f6e41d8b5bce

Folder::
C:\Program Files\Alwil Software
C:\_OTMoveIt 
C:\Program Files\AskTBar

Registry::
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks] 
"{9CB65206-89C4-402c-BA80-02D8C59F9B1D}"=-
[-HKEY_CLASSES_ROOT\clsid\{9cb65206-89c4-402c-ba80-02d8c59f9b1d}] 
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] 
"LogitechSoftwareUpdate"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] 
"LVCOMSX"=-
"QuickTime Task"=-
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks] 
"{26F5978F-6493-4ee3-B114-C0C3ACCF9D4D}"=-
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G] 






---> Colle la sélection dans le bloc-notes

---> Enregistre ce fichier sur le bureau (Impératif)

---> Nom du fichier : CFScript
---> Type du fichier : tous les fichiers
---> Clique sur Enregistrer
---> Quitte le bloc-notes


2/

---> Fait un glisser/déposer de ce fichier CFScript sur le fichier ComboFix.exe comme sur la capture :
http://www.searchengines.pl/phpbb203/pliki/picasso/virus/programs/combofix/combofix_cfscript.gif

[*] Une fenêtre bleue va apparaître : au message qui apparaît, tu acceptes.

[*] Patiente le temps du scan. Le bureau va disparaître à plusieurs reprises : c'est normal !
Ne touche à rien tant que le scan n'est pas terminé.

[*] Une fois le scan achevé, un rapport va s'afficher : poste-le

[*] Si le fichier ne s'ouvre pas, il se trouve ici C:\ComboFix.txt

Bobinete · Answer

résultat

ComboFix 08-10-07.06 - Denise 2008-10-07 22:35:51.2 - NTFSx86
Microsoft Windows XP Édition familiale 5.1.2600.3.1252.33.1036.18.226 [GMT -4:00]
Lancé depuis: C:\Documents and Settings\Denise\Bureau\ComboFix.exe
Commutateurs utilisés :: C:\Documents and Settings\Denise\Bureau\CFScript.txt
* Un nouveau point de restauration a été créé

[COLOR=RED][B]AVERTISSEMENT - LA CONSOLE DE RÉCUPÉRATION N'EST PAS INSTALLÉE SUR CETTE MACHINE !![/B][/COLOR]

FILE ::
C:\Temp\aswclear.exe
C:\WINDOWS\system32\bmpsap.dll
C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys
C:\WINDOWS\system32\drivers\aswSP.sys
.

(((((((((((((((((((((((((((((((((((( Autres suppressions ))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\_OTMoveIt
C:\_OTMoveIt\MovedFiles\10072008_191038.log
C:\_OTMoveIt\MovedFiles\10072008_191038.res
C:\Program Files\Alwil Software
C:\Program Files\AskTBar
C:\Program Files\AskTBar\bar\1.bin\A5POPSWT.DLL
C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
C:\Program Files\AskTBar\bar\Cache\[u]0[/u]0019D86
C:\Program Files\AskTBar\bar\Cache\[u]0[/u]001B3E6
C:\Program Files\AskTBar\bar\Cache\[u]0[/u]001C1C9.bin
C:\Program Files\AskTBar\bar\Cache\[u]0[/u]001CEEE.bin
C:\Program Files\AskTBar\bar\Cache\[u]0[/u]001D074.bin
C:\Program Files\AskTBar\bar\Cache\files.ini
C:\Program Files\AskTBar\bar\History\search2
C:\Program Files\AskTBar\bar\Settings\prevcfg2.htm
C:\Program Files\AskTBar\PopSwatr\History\allowed
C:\Program Files\AskTBar\PopSwatr\History\notallow
C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL
C:\Temp\aswclear.exe
C:\WINDOWS\system32\bmpsap.dll

.
((((((((((((((((((((((((((((((((((((((( Pilotes/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_ASWFSBLK
-------\Legacy_ASWSP
-------\Service_aswFsBlk
-------\Service_aswSP
-------\Service_d4de451f-cdc7-4f37-9454-f6e41d8b5bce

((((((((((((((((((((((((((((( Fichiers créés du 2008-09-08 au 2008-10-08 ))))))))))))))))))))))))))))))))))))
.

2008-10-07 19:59 . 2008-10-07 19:59 <REP> d-------- C:\Program Files\iPod
2008-10-07 19:58 . 2008-10-07 19:59 <REP> d-------- C:\Documents and Settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-09-28 22:38 . 2008-09-28 22:38 <REP> d---s---- C:\WINDOWS\system32\%SystemDrive%
2008-09-28 22:37 . 2008-09-28 22:37 <REP> d-------- C:\WINDOWS\Google Toolbar
2008-09-28 22:24 . 2008-04-17 13:12 107,368 --a------ C:\WINDOWS\system32\GEARAspi.dll
2008-09-28 22:24 . 2008-04-17 13:12 15,464 --a------ C:\WINDOWS\system32\drivers\GEARAspiWDM.sys
2008-09-20 23:59 . 2008-10-07 19:59 <REP> d-------- C:\Program Files\iTunes
2008-09-20 23:58 . 2008-09-20 23:58 <REP> d-------- C:\Program Files\Bonjour
2008-09-20 23:54 . 2008-09-20 23:54 <REP> d-------- C:\Program Files\Apple Software Update
2008-09-20 23:54 . 2008-09-10 16:45 32,000 --a------ C:\WINDOWS\system32\drivers\usbaapl.sys
2008-09-20 23:53 . 2008-09-20 23:57 <REP> d-------- C:\Program Files\Fichiers communs\Apple
2008-09-20 23:53 . 2008-09-20 23:53 <REP> d-------- C:\Documents and Settings\All Users\Application Data\Apple

.
(((((((((((((((((((((((((((((((((( Compte-rendu de Find3M ))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-10-08 01:44 --------- d-----w C:\Documents and Settings\Denise\Application Data\skypePM
2008-10-08 01:44 --------- d-----w C:\Documents and Settings\Denise\Application Data\Skype
2008-09-29 22:40 --------- d-----w C:\Program Files\Google
2008-09-22 05:03 --------- d-----w C:\Program Files\LimeWire
2008-09-21 04:00 --------- d-----w C:\Documents and Settings\Denise\Application Data\Apple Computer
2008-09-21 03:59 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple Computer
2008-09-21 03:57 --------- d-----w C:\Program Files\QuickTime
2008-09-02 01:51 --------- d-----w C:\Program Files\WordBiz
2008-08-30 00:15 97,928 ----a-w C:\WINDOWS\system32\drivers\avgldx86.sys
2008-08-27 01:47 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-08-27 01:45 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-08-27 00:36 --------- d-----w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-08-27 00:34 --------- d-----w C:\Program Files\Lavasoft
2008-08-27 00:34 --------- d-----w C:\Documents and Settings\Denise\Application Data\Lavasoft
2008-08-27 00:30 --------- d-----w C:\Program Files\Fichiers communs\Wise Installation Wizard
2008-08-22 02:00 76,040 ----a-w C:\WINDOWS\system32\drivers\avgtdix.sys
2008-08-22 01:59 --------- d-----w C:\Program Files\AVG
2008-08-22 01:59 --------- d-----w C:\Documents and Settings\All Users\Application Data\avg8
2008-03-05 04:17 32 ----a-w C:\Documents and Settings\All Users\Application Data\ezsid.dat
2007-03-24 21:09 87,608 ----a-w C:\Documents and Settings\Denise\Application Data\ezpinst.exe
2007-03-24 21:09 47,360 ----a-w C:\Documents and Settings\Denise\Application Data\pcouffin.sys
2005-12-27 16:03 774,144 ----a-w C:\Program Files\RngInterstitial.dll
.

((((((((((((((((((((((((((((((((( Point de chargement Reg )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* les éléments vides & les éléments initiaux légitimes ne sont pas listés
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [2008-05-30 21718312]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-13 15360]
"LDM"="C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" [2007-03-20 67128]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-28 68856]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-07-07 2156368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2003-10-02 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2003-10-02 118784]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2003-09-12 110592]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2003-09-12 618496]
"batterymiser"="C:\Program Files\Battery miser\batterymiser.exe" [2004-08-27 274432]
"KeybdUtility"="C:\Program Files\On Screen Display\Hotkey.exe" [2004-08-26 73728]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2003-12-08 32768]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2006-01-12 155648]
"InCD"="C:\Program Files\Ahead\InCD\InCD.exe" [2006-03-23 1398272]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"Omnipage"="C:\Program Files\ScanSoft\OmniPageSE\opware32.exe" [2002-02-20 49152]
"LogitechVideoRepair"="C:\Program Files\Logitech\Video\ISStart.exe" [2005-06-08 458752]
"LogitechVideoTray"="C:\Program Files\Logitech\Video\LogiTray.exe" [2005-06-08 217088]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-09-29 1234712]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-10-01 289576]
"IPOperator"="C:\Program Files\IP Operator\IPOperator.exe" [2004-08-26 32768]
"AGRSMMSG"="AGRSMMSG.exe" [2003-03-31 C:\WINDOWS\AGRSMMSG.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2008-04-13 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-28 68856]

C:\Documents and Settings\All Users\Menu D‚marrer\Programmes\D‚marrage\
Adobe Gamma Loader.lnk - C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe [2000-11-24 110592]
Logitech Desktop Messenger.lnk - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe [2007-03-20 67128]
LUMIX Simple Viewer.lnk - C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe [2006-06-23 57344]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\WINDOWS\\system32\\sessmgr.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\LimeWire\\LimeWire.exe"=
"C:\\StubInstaller.exe"=
"C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"C:\\WINDOWS\\system32\\rtcshare.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R1 AvgLdx86;AVG Free AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-08-29 97928]
R2 avg8emc;AVG Free8 E-mail Scanner;C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-08-29 875288]
R2 avg8wd;AVG Free8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-08-29 231704]
R2 AvgTdiX;AVG Free8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-08-21 76040]
S3 LGeNDIS;LGeNDIS;C:\Program Files\IP Operator\LGeNDIS.sys [2004-05-28 7552]
.
Contenu du dossier 'Tâches planifiées'

2008-09-21 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-07-11 C:\WINDOWS\Tasks\Norton Security Scan.job
- C:\Program Files\Norton Security Scan\Nss.exe [2007-04-19 22:42]

2008-10-08 C:\WINDOWS\Tasks\Vérifier les mises à jour de Windows Live Toolbar.job
- C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-08 00:05:36
Windows 5.1.2600 Service Pack 3 NTFS

Recherche de processus cachés ...

Recherche d'éléments en démarrage automatique cachés ...

Recherche de fichiers cachés ...

C:\DOCUME~1\Denise\LOCALS~1\Temp\cdc76903-22b1-4060-b731-b40302f34704.tmp 0 bytes

Scan terminé avec succès
Fichiers cachés: 1

**************************************************************************
.
------------------------ Autres processus actifs ------------------------
.
C:\Program Files\Ahead\InCD\incdsrv.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\imapi.exe
.
**************************************************************************
.
Heure de fin: 2008-10-08 0:14:40 - La machine a redémarré
ComboFix-quarantined-files.txt 2008-10-08 04:14:20
ComboFix2.txt 2008-10-08 01:47:58

Avant-CF: 25 893 822 464 octets libres
Après-CF: 25,866,788,864 octets libres

188 --- E O F --- 2008-09-10 03:16:29

Destrio5 · Answer

---> Poste un nouveau rapport HijackThis.

Destrio5 · Answer

---> Relance HijackThis et choisis Do a system scan only

---> Coche les cases qui sont devant les lignes suivantes :

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)     

O2 - BHO: Ask Search Assistant BHO - {9CB65201-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL (file missing)     

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll     

O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL (file missing) 

O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL (file missing) 

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll 

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"     

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')     

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')     

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')     

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')     

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing)     

O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe (file missing)     

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (file missing)     

O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (file missing)     

---> Clique en bas sur Fix checked. Mets oui si HijackThis te demande quelque chose.

---> Redémarre ton PC et poste un nouveau rapport HijackThis

(Bobinete) · Answer

Bonjour

Voici le nouveau rapport

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:34:09, on 2008-10-09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Battery miser\batterymiser.exe
C:\Program Files\On Screen Display\Hotkey.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\IP Operator\IPOperator.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\LVComsX.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [batterymiser] C:\Program Files\Battery miser\batterymiser.exe
O4 - HKLM\..\Run: [KeybdUtility] "C:\Program Files\On Screen Display\Hotkey.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe 
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IPOperator] "C:\Program Files\IP Operator\IPOperator.exe" -aUtOsTaRtFrOmReG
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - https://onedrive.live.com/?id=favorites
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20070711/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/...
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing)
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Service de l’iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\WINDOWS\system32\S24EvMon.exe
O24 - Desktop Component 0: (no name) - file:///C:/Documents%20and%20Settings/Denise/Mes%20documents/Scrapbooking/Maggie%20Web3_fichiers/image001.jpg

Destrio5 · Answer

Fix également cette ligne :

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing)

fabule · Answer

personellement,je ferais un nettoyage des clés de registres sécuritaires a effacer avec  ça.https://com.com

Destrio5 · Answer

---> Menu démarrer > Exécuter

---> Tape cmd et valide par Entrée

---> Dans la fenêtre noire, tape sc delete aswUpdSv et valide par Entrée

(Bobinete) · Answer

ca donne
deleteservice SUCCESS

Destrio5 · Answer

Poste un nouveau rapport HijackThis.

(Bobinete) · Answer

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:47:29, on 2008-10-09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Battery miser\batterymiser.exe
C:\Program Files\On Screen Display\Hotkey.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\IP Operator\IPOperator.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\LVComsX.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [batterymiser] C:\Program Files\Battery miser\batterymiser.exe
O4 - HKLM\..\Run: [KeybdUtility] "C:\Program Files\On Screen Display\Hotkey.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe 
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IPOperator] "C:\Program Files\IP Operator\IPOperator.exe" -aUtOsTaRtFrOmReG
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - https://onedrive.live.com/?id=favorites
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20070711/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/...
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Service de l’iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\WINDOWS\system32\S24EvMon.exe
O24 - Desktop Component 0: (no name) - file:///C:/Documents%20and%20Settings/Denise/Mes%20documents/Scrapbooking/Maggie%20Web3_fichiers/image001.jpg

Destrio5 · Answer

Plus de ligne Avast.

Encore des problèmes ?

(Bobinete) · Answer

la elle est bien disparue OUF! Enfin

il reste l'icône de avast sur le bureau mais plus rien dans les programmes, je vais le supprimer, un gros gros merci 

pour toute votre patience et votre savoir faire. merci encore. alp

Destrio5 · Answer

Pour finir :

---> Télécharge CCleaner (N'installe pas la Yahoo Toolbar) :
https://www.ccleaner.com/ccleaner/download

---> Lance-le. Va dans "Options" puis "Avancé", tu décoches la case "Effacer uniquement les fichiers etc...". Tu vas dans "Nettoyeur", tu fais "Analyse". Une fois terminé, tu lances le nettoyage. Puis tu vas dans "Registre", tu fais "Chercher des erreurs". Une fois terminé, tu répares toutes les erreurs sans sauvegarder la base de registre.

---> Télécharge Tools Cleaner sur ton bureau.
http://www.commentcamarche.net/telecharger/telecharger 34055291 toolscleaner
Clique sur Recherche et laisse le scan agir.
Clique sur Suppression pour finaliser. 
Tu peux, si tu le souhaites, te servir des Options facultatives.
Clique sur Quitter pour obtenir le rapport. 
Poste le rapport (TCleaner.txt) qui se trouve à la racine de ton disque dur (C:\).

---> Il est nécessaire de désactiver puis réactiver la restauration système pour la purger :
http://www.infos-du-net.com/forum/272480-11-desactiver-activer-restauration-systeme

---> Je te conseille de créer un point de restauration que tu pourras utiliser plus tard si tu as un problème :
https://www.vulgarisation-informatique.com/creer-point-restauration.php

(Bobinete) · Answer

OK je vais regarder ca demain car cela semble  pas mal compliqué et je ne voudrais faire une erreur monumentale.

Merci

(Bobinete) · Answer

Bonjour,

[ Rapport ToolsCleaner version 2.2.3 (par A.Rothstein & dj QUIOU) ]

-->- Recherche: 

C:\Combofix.txt: trouvé !
C:\Combofix: trouvé !
C:\Qoobox: trouvé !
C:\Documents and Settings\All Users\Menu Démarrer\Programmes\HijackThis: trouvé !
C:\Documents and Settings\All Users\Menu Démarrer\Programmes\HijackThis\HijackThis.lnk: trouvé !
C:\Documents and Settings\Denise\Bureau\HijackThis.lnk: trouvé !
C:\Documents and Settings\Denise\Bureau\OtMoveIt2.exe: trouvé !
C:\Documents and Settings\Denise\Bureau\ComboFix.exe: trouvé !
C:\Documents and Settings\Denise\Mes documents\HJTInstall.exe: trouvé !
C:\Program Files\Trend Micro\HijackThis: trouvé !
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe: trouvé !
C:\Program Files\Trend Micro\HijackThis\hijackthis.log: trouvé !
C:\QooBox\Quarantine\C\_OtMoveIt: trouvé !


Fichiers temporaires nettoyés !
Corbeille vidée!
---------------------------------
-->- Suppression: 
C:\Documents and Settings\All Users\Menu Démarrer\Programmes\HijackThis\HijackThis.lnk: supprimé !
C:\Documents and Settings\Denise\Bureau\HijackThis.lnk: supprimé !
C:\Documents and Settings\Denise\Bureau\OtMoveIt2.exe: supprimé !
C:\Documents and Settings\Denise\Bureau\ComboFix.exe: ERREUR DE SUPPRESSION !!
C:\Documents and Settings\Denise\Mes documents\HJTInstall.exe: supprimé !
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe: supprimé !
C:\Combofix.txt: supprimé !
C:\Program Files\Trend Micro\HijackThis\hijackthis.log: supprimé !
C:\Combofix: supprimé !
C:\Qoobox: supprimé !
C:\Documents and Settings\All Users\Menu Démarrer\Programmes\HijackThis: supprimé !
C:\Program Files\Trend Micro\HijackThis: supprimé !

Point de restauration crée !

Destrio5 · Answer

Tu peux supprimer ComboFix et Tools Cleaner.

Des questions ?

(Bobinete) · Answer

Non plus de question tout va très bien maintenant, merci beaucoup

ALP

mihai · Answer

quiero desinstalar avast antivirus i no lo se como

janverseau · Answer

J'ai le même problème avec Alwil Software 
voici le résultat de mon analyse Hijack. Pourriez vous m'aider à trouver où se situe le problème et comment je dois procéder pour le résoudre
Merci d'avance

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:12:59, on 12/12/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Windows\system32	askeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\SAMSUNG\EasySpeedUpManager\EasySpeedUpManager.exe
C:\Windows\system32	askeng.exe
C:\Program Files\Samsung\Samsung Magic Doctor\MagicDoctorKbdHk.exe
C:\Windows\Explorer.EXE
C:\Program Files\Samsung\EBM\EasyBatteryMgr3.exe
C:\Program Files\Samsung\Easy Display Manager\dmhkcore.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32undll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\ProgramData\Kaspersky Lab Setup Files\Kaspersky Anti-Virus 2010 9.0.0.736\French\setup.exe
C:\Windows\system32\MsiExec.exe
C:\Users\Michel\Downloads\kav2010_frch(6).exe
C:\Users\Michel\Downloads\kav2010_frch(6).exe
C:\Users\Michel\AppData\Local\Temp\KAV9.0.0.459\setup.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\MsiExec.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://french.icrfast.com/fr/index.php?rvs=hompag
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http:\www.samsungcomputer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://french.icrfast.com/fr/index.php?rvs=hompag
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tropal.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://fr.gdark.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://fr.gdark.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://fr.gdark.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: PHPNukeFR Toolbar - {1c491116-c175-45e1-a570-6fb14fea8b7b} - C:\Program Files\PHPNukeFR	bPHPN.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: PHPNukeFR Toolbar - {1c491116-c175-45e1-a570-6fb14fea8b7b} - C:\Program Files\PHPNukeFR	bPHPN.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: (no name) - {66886C4D-B307-4ECA-A228-52CA9B9851A4} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Ajout Direct - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Ajout Direct dans Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix: 
O16 - DPF: {04CB5B64-5915-4629-B869-8945CEBADD21} (Module de délivrance de certificat MINEFI) - https://static.impots.gouv.fr/abos/static/securite/certdgi1.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Service Google Update (gupdate1ca0d5496da1680) (gupdate1ca0d5496da1680) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32
vvsvc.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Samsung Update Plus - Unknown owner - C:\Program Files\Samsung\Samsung Update Plus\SLUBackgroundService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

Désinstallation Alwil Software\Avast4

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