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Inserting photo in Gmail impossible

louis911 -  

Hello,

It is impossible to insert a photo in Gmail; an error message "an error has occurred" appears, but it works with attachments and works well in private browsing.


1 answer

  1. joemontain

    Hello

    If this can help you.

    It seems that the problem is related to your browser or an extension. Here are some possible solutions:

    1. Clear cache and cookies:

      • Open your browser.

      • Go to your browser settings.

      • Look for the option to clear cache and cookies, and then perform that action.

    2. Disable extensions:

      • Some extensions may interfere with Gmail. Try disabling all extensions and see if the problem persists.

      • If the problem is resolved, re-enable the extensions one by one to identify the one causing the issue.

    3. Update your browser:

      • Make sure your browser is up to date. Updates can fix bugs and improve compatibility.

    4. Reset browser settings:

      • If none of the above solutions work, you can try resetting your browser settings to default values.

    5. Use another browser:

      • If the problem persists, try using another browser to see if the issue is specific to your current browser.

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