NVIDIA GeForce 820m driver issues
Hello,
I bought a new PC 3 days ago and since this morning, my NVIDIA GeForce 820m graphics card is not working anymore. In the Device Manager, it has a yellow warning icon and this description: "Windows has stopped this device because it has reported problems. (Code 43)" What should I do? Please, I really need help! Thank you in advance!
My PC is an Acer Aspire E 17 with an Intel Pentium CPU N3540, 4GB of RAM, running Windows 8.1 (64-bit).
I bought a new PC 3 days ago and since this morning, my NVIDIA GeForce 820m graphics card is not working anymore. In the Device Manager, it has a yellow warning icon and this description: "Windows has stopped this device because it has reported problems. (Code 43)" What should I do? Please, I really need help! Thank you in advance!
My PC is an Acer Aspire E 17 with an Intel Pentium CPU N3540, 4GB of RAM, running Windows 8.1 (64-bit).
11 answers
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Hi
OK! My problem is back! --' same situation... but now I don’t have any more customer service..
the warranty for the PC is not over
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the radiation level is higher at the employment office than in Chernobyl -
OK! My problem is happening again! --' same situation... but now I don't have any customer service anymore..
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re
no problem for the help^^
I hope your issue will be resolved with customer service
I will ask to mark the topic as "resolved"
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the radiation level is higher at the unemployment office than at Chernobyl -
re
remove the driver you downloaded to your desktop
download this driver to your DESKTOP CLICK HERE
uninstall the Nvidia graphics card device via the device manager (right click >> uninstall)
run ccleaner >> cleaner + registry
restart the pc and install the new driver
let me know how it goes
@+
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the radiation level is higher at the unemployment office than at Chernobyl -
re
Without restarting, it did nothing
restart the PC, and let me know what it does
@+
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the radiation level is higher at the employment center than at Chernobyl -
re
download this driver to your DESKTOP click here
you need to "unzip" it with 7zip (for example)
the link if needed https://www.7-zip.org/
take the 64 bits version for your pc
when the driver is unzipped, double click to open it and right-click on the SETUP (run as administrator)
PS: you may need to uninstall the driver currently on your pc before installing the new one
let me know how it goes
@+
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the radiation level is higher at the job center than at Chernobyl -
re
I just saw your driver on your PC screen (sorry)
I'm downloading it on my PC (for testing) and I'll be back
@ see you soon
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the radiation level is higher at the employment office than at Chernobyl -
re
I need the identifier of your driver (the first line is enough)
https://www.commentcamarche.net/faq/35597-trouver-le-numero-d-identification-d-un-peripherique
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the radiation level is higher at the employment office than in Chernobyl -
re
It didn't work to restore
Can you tell me what didn't work?
And what do you want to know about the config?
The exact model of your PC "My PC is an Acer Aspire E 17"
I don't see this model on the Acer website
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The radiation level is higher at the employment office than at Chernobyl. -
re
apparently the driver isn't working on your PC (code 43)
check if you can do a system restore to a date prior to your issue
https://www.commentcamarche.net/informatique/windows/147-restaurer-windows-avec-les-points-de-restauration/
PS: if you don't have a restore point prior to your issue,
give me the full reference of your PC (you have a label under the PC)
let me know what it shows
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the radiation level is higher at the job center than at Chernobyl -
hi
did you update the driver for your Nvidia card?
cya
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the radiation level is higher at the unemployment office than at Chernobyl
