Pub x a chaque navigation

Résolu
flau73 -  
bonjour,
Mon ordi m'affiche des pub en permanence et notamment des pub x mon fils de 6 ans allant sur l'ordi cela n'est plus possible.
Donc je viens vous demander de l'aide pour resoudre le probleme merci par avance

32 réponses

Résumé de la discussion

Des publicités persistent sur l’ordinateur, y compris des affichages inappropriés lorsque l’enfant navigue, et la demande vise une résolution efficace pour mettre fin à ce problème de navigation encombrée. Plusieurs réponses privilégient une désinfection du système via des outils dédiés comme AdwCleaner, avec un diagnostic et un nettoyage du registre et des programmes indésirables, puis l’obtention d’un rapport à partager. En complément, des échanges évoquent des scans et des corrections via OTL, la vérification des programmes au démarrage et la clarification du navigateur utilisé, afin de cibler les adwares et prévenir de futures sollicitations publicitaires. Des conseils pratiques incluent le téléchargement et l’exécution d’AdwCleaner à partir d’un lien fiable, puis le redémarrage et le partage du rapport pour confirmer la suppression des éléments parasites.

Bobot (l’IA à votre service)
  1. flau73 Auteur
    ok merci beaucoup de ton aide
    0
    1. Malekal_morte- Modérateur
      Cool :)

      Supprime tout sauf Malwarebytes, tu peux le garder pour des scans réguliers, il est efficace.

      Pour ne plus te faire avoir par les logiciels parasites/de pubs etc.
      A lire - Programmes parasites / PUPs : https://www.malekal.com/adwares-pup-protection/

      0
      2. flau73 Auteur
        ========== OTL ==========
        Registry value HKEY_USERS\S-1-5-21-575746974-1442816759-3356491121-1002\Software\Microsoft\Windows\CurrentVersion\Run\\genesis_07200924 deleted successfully.
        c:\_OTL\MovedFiles\07212014_134214\C_Users\florence\AppData\Local\Genesis_07200924\Genesis_07200924.exe moved successfully.
        Registry value HKEY_USERS\S-1-5-21-575746974-1442816759-3356491121-1002\Software\Microsoft\Windows\CurrentVersion\Run\\WindApp deleted successfully.
        File C:\Users\florence\AppData\Roaming\Store\WindApp\WindApp Update.exe /winstartup File not found.

        OTL by OldTimer - Version 3.2.69.0 log created on 07232014_105806
        0
        1. Malekal_morte- Modérateur
          Redémarre bien l'ordinateur puis regarde ce que cela donne pour les pubs.
          0
      4. Malekal_morte- Modérateur
        Relance OTL.
        o sous Personnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
        Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:

        :OTL
        O4 - HKU\S-1-5-21-575746974-1442816759-3356491121-1002..\Run: [genesis_07200924] c:\_otl\movedfiles\07212014_134214\c_users\florence\appdata\local\genesis_07200924\genesis_07200924.exe (foireuse)
        O4 - HKU\S-1-5-21-575746974-1442816759-3356491121-1002..\Run: [WindApp] C:\Users\florence\AppData\Roaming\Store\WindApp\WindApp Update.exe /winstartup File not found

        * poste le rapport ici

        Redémarre l'ordinateur
        0
        3. flau73 Auteur
          oui surement je clic sur le logo internet explorer et sa m'ouvre directement la page google
          0
          1. Malekal_morte- Modérateur
            ok donc le navigateur c'est internet explorer....
            Quelle est l'adresse de google qui s'ouvre ?
            http://.... ?
            0
        4. flau73 Auteur
          j'ai desinstaller google chrome puis reinstaller j'ai tjrs des pubs qui ont l'air d'arriver par google et non par google chrome faut t'il suprimer google?
          0
          1. Malekal_morte- Modérateur
            Quand tu dis google, c'est le moteur de recherche ?
            0
        5. flau73 Auteur
          google chrome me demande mon adresse mail et mon mot de passe que je n'ai pas
          0
          1. flau73 Auteur
            fallait t' il desinstaller google aussi car j'ai tjrs des pubs qui arrive et comme j'utilise google et non google chrome
            0
            1. flau73 Auteur
              j'ai trouvée je suis en train de reinstaller google chrome
              0
              1. flau73 Auteur
                c'est bloquer sur 1 seconde restante est ce normale ?
                0
            2. flau73 Auteur
              bonjou
              je ne trouve pas le menu chrome
              0
              1. Malekal_morte- Modérateur
                et là ça continue ?

                si oui :

                Exporte tes favoris : https://support.google.com/chrome/answer/96816?hl=fr
                Désinstalle Google Chrome.
                Fais une recherche de fichiers sur le mot Chrome : https://www.commentcamarche.net/faq/10217-windows-vista-et-superieurs-recherche-de-fichiers
                Supprime tout ce qui est trouvé.
                Réinstalle Google Chrome.

                0
                1. flau73 Auteur
                  logo intenet explorer et sa m'ouvre google
                  0
                  1. Malekal_morte- Modérateur
                    oui, tu utilises quel navigateur Web pour surfer ?

                    Like the angel you are, you laugh creating a lightness in my chest,
                    Your eyes they penetrate me,
                    (Your answer's always 'maybe')
                    That's when I got up and left
                    0
                    2. flau73 Auteur
                      j'ai cela qu'il vient de s'afficher est ce bien le rapport
                      ========== OTL ==========
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                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ui folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\searchProtector\searchProtectorSettingsDialog\images folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\searchProtector\searchProtectorSettingsDialog folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\searchProtector\SearchProtectorBubbleDialog\images folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\searchProtector\SearchProtectorBubbleDialog folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\searchProtector\js folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\searchProtector folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\options\js\resources folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\options\js folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\options\images folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\options\css folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\options folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\myStuffDialogs folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\features\js\resources folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\features\js folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\features folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\api folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ac\res folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ac\img folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ac\css folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ac folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\aboutBox\js folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\aboutBox\images folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\aboutBox folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639 folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e} folder moved successfully.
                      Registry value HKEY_USERS\S-1-5-21-575746974-1442816759-3356491121-1002\Software\Microsoft\Windows\CurrentVersion\Run\\BlockAndSurf deleted successfully.
                      C:\Program Files\v01BlockAndSurf\BlockAndSurf.exe moved successfully.
                      Registry value HKEY_USERS\S-1-5-21-575746974-1442816759-3356491121-1002\Software\Microsoft\Windows\CurrentVersion\Run\\genesis_07200924 deleted successfully.
                      c:\Users\florence\AppData\Local\Genesis_07200924\Genesis_07200924.exe moved successfully.
                      C:\Program Files\v01BlockAndSurf folder moved successfully.
                      C:\rbtemp\-1 folder moved successfully.
                      C:\rbtemp folder moved successfully.
                      C:\Program Files\CinemaD-V1 folder moved successfully.
                      C:\Program Files\ASP\Troubleshooter folder moved successfully.
                      C:\Program Files\ASP\clamunpack folder moved successfully.
                      C:\Program Files\ASP folder moved successfully.
                      Folder move failed. C:\Users\florence\AppData\Local\Genesis_07200924 scheduled to be moved on reboot.
                      Folder move failed. C:\Users\florence\AppData\Roaming\Store\WindApp\tmp\updates scheduled to be moved on reboot.
                      Folder move failed. C:\Users\florence\AppData\Roaming\Store\WindApp\tmp scheduled to be moved on reboot.
                      Folder move failed. C:\Users\florence\AppData\Roaming\Store\WindApp scheduled to be moved on reboot.
                      Folder move failed. C:\Users\florence\AppData\Roaming\Store scheduled to be moved on reboot.
                      C:\Users\florence\AppData\Roaming\betadeeal folder moved successfully.
                      C:\Users\Public\Desktop\Right Backup.lnk moved successfully.
                      C:\Users\Public\Desktop\System Speedup.lnk moved successfully.
                      C:\Users\florence\AppData\Roaming\~roqohtz.exe moved successfully.
                      C:\Users\florence\AppData\Roaming\~wlyhvru.exe moved successfully.
                      C:\ProgramData\sfdvhxilubhexmj moved successfully.

                      OTL by OldTimer - Version 3.2.69.0 log created on 07212014_134214

                      Files\Folders moved on Reboot...
                      File\Folder C:\Users\florence\AppData\Local\Genesis_07200924 not found!
                      File\Folder C:\Users\florence\AppData\Roaming\Store\WindApp\tmp\updates not found!
                      C:\Users\florence\AppData\Roaming\Store\WindApp\tmp folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Store\WindApp folder moved successfully.
                      C:\Users\florence\AppData\Roaming\Store folder moved successfully.

                      PendingFileRenameOperations files...

                      Registry entries deleted on Reboot...
                      0
                      1. flau73 Auteur
                        je n'arrive pas a ouvrir OTL
                        0
                        1. Malekal_morte- Modérateur
                          c'est à dire ?
                          il se passe quoi ?
                          0
                      • 1
                      • 2

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