pub x a chaque navigationRésolu/Fermé

Question

bonjour,
Mon ordi m'affiche des pub en permanence et notamment des pub x mon fils de 6 ans allant sur l'ordi cela n'est plus possible.
Donc je viens vous demander de l'aide pour resoudre le probleme merci par avance

Malekal_morte- · Answer

Salut,

Tu as installé des adwares et programmes parasites sur ton PC.
Voici la procédure à suivre pour les supprimer :

Télécharge https://www.malekal.com/adwcleaner-supprimer-virus-adwares-pup/?t=33839&start= AdwCleaner ( d'Xplode ) sur ton bureau.  
Sur la page d'AdwCleaner, à droite, clic sur la disquette grise avec la flèche verte pour lancer le téléchargement.
Lance AdwCleaner, clique sur [Scanner].
Le scan peux durer plusieurs minutes, patienter.
Une fois le scan terminé, clique sur [Nettoyer]

Une fois le nettoyage terminé, un rapport s'ouvrira. Copie/colle le contenu du rapport dans ta prochaine réponse par un copier/coller.
Si cela ne fonctionne pas, utilise le site http://pjjoint.malekal.com pour héberger le rapport, donne le lien du rapport dans un nouveau message.

Note : Le rapport est également sauvegardé sous C:\AdwCleaner[S1].txt

flau73 · Answer

bonjour
tout d'abord merci pour ton aide
voici le rapport
# AdwCleaner v3.216 - Rapport créé le 21/07/2014 à 10:19:14
# Mis à jour le 17/07/2014 par Xplode
# Système d'exploitation : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
# Nom d'utilisateur : florence - PC-DE-FLORENCE
# Exécuté depuis : C:\Users\florence\Downloads\adwcleaner_3.216 (1).exe
# Option : Nettoyer

***** [ Services ] *****


***** [ Fichiers / Dossiers ] *****

Dossier Supprimé : C:\Users\florence\AppData\Roaming\wp_update

***** [ Raccourcis ] *****


***** [ Registre ] *****

Clé Supprimée : HKCU\Software\genesis

***** [ Navigateurs ] *****

-\ Internet Explorer v9.0.8112.16561


-\ Mozilla Firefox v18.0.2 (fr)

[ Fichier : C:\Users\florence\AppData\Roaming\Mozilla\Firefox\Profiles	5mme5e7.default-1357983290501\prefs.js ]


-\ Google Chrome v36.0.1985.125

[ Fichier : C:\Users\florence\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Supprimée [Search Provider] : hxxp://isearch.omiga-plus.com/web/?type=ds&ts=1405848883&from=nsbfr&uid=ST3250310AS_6RY34W0SXXXX6RY34W0S&q={searchTerms}

*************************

AdwCleaner[R0].txt - [12349 octets] - [25/01/2014 11:50:56]
AdwCleaner[R1].txt - [7388 octets] - [06/02/2014 10:32:37]
AdwCleaner[R2].txt - [13042 octets] - [28/03/2014 13:28:15]
AdwCleaner[R3].txt - [11131 octets] - [01/04/2014 07:58:04]
AdwCleaner[R4].txt - [1466 octets] - [01/04/2014 08:45:39]
AdwCleaner[R5].txt - [8151 octets] - [13/05/2014 13:45:20]
AdwCleaner[R6].txt - [25797 octets] - [20/07/2014 16:56:25]
AdwCleaner[R7].txt - [2089 octets] - [21/07/2014 10:18:14]
AdwCleaner[S0].txt - [11910 octets] - [25/01/2014 11:51:40]
AdwCleaner[S1].txt - [7198 octets] - [06/02/2014 10:34:48]
AdwCleaner[S2].txt - [12905 octets] - [28/03/2014 13:29:13]
AdwCleaner[S3].txt - [11251 octets] - [01/04/2014 07:59:29]
AdwCleaner[S4].txt - [1527 octets] - [01/04/2014 08:46:39]
AdwCleaner[S5].txt - [9209 octets] - [13/05/2014 13:46:22]
AdwCleaner[S6].txt - [23680 octets] - [20/07/2014 16:57:17]
AdwCleaner[S7].txt - [2014 octets] - [21/07/2014 10:19:14]

########## EOF - C:\AdwCleaner\AdwCleaner[S7].txt - [2074 octets] ##########

Malekal_morte- · Answer

ok, voici la suite :


Faire un Scan OTL - Temps : Environ 40min
=====================
OTL permet de diagnostiquer les programmes qui tournent et déceler des infections - Le programme va générer deux rapports OTL.txt et Extras.txt 
Fournir les deux rapports :

Tu peux suivre les indications de cette page pour t'aider : https://www.malekal.com/tutorial-otl/    

* Faire un clic droit sur le lien suivant http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ puis enregistrer le lien sous.
* En haut à gauche, prendre bureau et enregistrer le fichier.
* Double-cliquez sur OTL    
* En haut à droite de Analyse rapide, coche "tous les utilisateurs"
* Sur OTL, sous Personnalisation, copie-colle le script ci-dessous :    



netsvcs   
msconfig   
safebootminimal   
safebootnetwork   
activex   
drivers32   
%ALLUSERSPROFILE%\Application Data\*.   
%ALLUSERSPROFILE%\Application Data\*.exe /s
%ALLUSERSPROFILE%\Application Data\*.dll /s
%APPDATA%\*.   
%APPDATA%\*.exe /s   
%temp%\*.exe /s   
%SYSTEMDRIVE%\*.exe   
%systemroot%\*. /mp /s
%systemroot%\system32\consrv.dll
%systemroot%\system32\*.dll /lockedfiles   
%windir%\Tasks\*.job /lockedfiles   
%systemroot%\system32\drivers\*.sys /lockedfiles   
%systemroot%\System32\config\*.sav   
/md5start   
explorer.exe   
winlogon.exe
services.exe
wininit.exe
/md5stop
HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32 /s
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
HKEY_LOCAL_MACHINE\Software\Microsoft\Command Processor /s
HKEY_CURRENT_USER\Software\Microsoft\Command Processor /s
CREATERESTOREPOINT   
nslookup www.google.fr /c
ipconfig /all /c
ping www.google.fr /c 
SAVEMBR:0   
hklm\software\clients\startmenuinternet|command /rs   
hklm\software\clients\startmenuinternet|command /64 /rs



* Clique sur le bouton Analyse.

**** Si durant le scan - OTL ne répond pas, ne touche à rien et laisse le scan se poursuivre ****

* Quand le scan est fini, utilise le site http://pjjoint.malekal.com/ pour envoyer le rapport OTL.txt (et Extra.txt si présent).
Donne le ou les liens pjjoint qui pointent vers ces rapports ici dans une réponse.
Je répète : donne le lien du rapport pjjoint ici en réponse.

NE PAS COPIER/COLLER LE RAPPORT ICI - DONNER LE LIEN PJJOINT DANS UN NOUVEAU MESSAGE

flau73 · Answer

voici le lien
https://pjjoint.malekal.com/files.php?id=OTL_20140721_r14c12j10v10c15

flau73 · Answer

probleme tjrs pas resolue j'ai tjrs pleins de pub qui s'ouvre est ce normale?

Malekal_morte- · Answer

Relance OTL. 
o sous Personnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:  

:OTL
 [2012/10/16 17:58:04 | 000,000,000 | ---D | M] (uTorrentBar_FR) -- C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e} 
  O4 - HKU\S-1-5-21-575746974-1442816759-3356491121-1002..\Run: [BlockAndSurf] C:\Program Files\v01BlockAndSurf\BlockAndSurf.exe ()
O4 - HKU\S-1-5-21-575746974-1442816759-3356491121-1002..\Run: [genesis_07200924] c:\users\florence\appdata\local\genesis_07200924\genesis_07200924.exe (foireuse) 
  [2014/07/20 12:33:24 | 000,000,000 | ---D | C] -- C:\Program Files\v01BlockAndSurf
[2014/07/20 11:58:21 | 000,000,000 | ---D | C] -- C:\rbtemp
[2014/07/20 11:38:52 | 000,000,000 | ---D | C] -- C:\Program Files\CinemaD-V1
[2014/07/20 11:38:42 | 000,000,000 | ---D | C] -- C:\Program Files\ASP
[2014/07/20 11:24:00 | 000,000,000 | ---D | C] -- C:\Users\florence\AppData\Local\Genesis_07200924
[2014/07/20 11:23:12 | 000,000,000 | ---D | C] -- C:\Users\florence\AppData\Roaming\Store
[2014/07/20 10:35:28 | 000,000,000 | ---D | C] -- C:\Users\florence\AppData\Roaming\betadeeal 
 [2014/07/20 11:58:18 | 000,000,810 | ---- | M] () -- C:\Users\Public\Desktop\Right Backup.lnk
[2014/07/20 11:35:30 | 000,000,834 | ---- | M] () -- C:\Users\Public\Desktop\System Speedup.lnk
[2014/07/20 10:35:27 | 000,667,648 | ---- | M] () -- C:\Users\florence\AppData\Roaming\~roqohtz.exe 
 [2014/03/20 11:00:12 | 000,883,712 | ---- | C] () -- C:\Users\florence\AppData\Roaming\~wlyhvru.exe 
  [2012/09/30 17:02:09 | 000,082,868 | ---- | C] () -- C:\ProgramData\sfdvhxilubhexmj 
 
* poste le rapport ici 


Redémarre l'ordinateur 
 



puis :



Scan Malwarebytes (temps : environ 40min de scan):
==================================================
Télécharge et installe Malwarebyte : https://www.malekal.com/tutoriel-malwarebyte-anti-malware/ 
Mets le à jour puis lance un examen. 

A la fin du scan, clic sur "Mettre tout en quarantaine" en bas à gauche. 
Redémarre l'ordinateur si besoin. 
Après redémarrage, relance Malwarebytes. 
Vas chercher le rapport dans l'onglet Historique. 
A gauche Journal des examens. 
Doube-clic sur l'examen dans la liste. 
Puis en bas Copier dans le presse papier
Vas sur http://pjjoint.malekal.com et en bas, clic droit / coller pour coller le rapport du scan Malwarebytes.
Clic sur envoyer.
Dans un nouveau message ici en réponse, donne le lien pjjoint afin de pouvoir consulter le rapport.

flau73 · Answer

je n'ai pas eu le rapport otl mon ordi a mis beaucoup de temp pour se rallumer ou puis je trouver le rapport ?

flau73 · Answer

https://pjjoint.malekal.com/files.php?id=20140721_y7k8q6f5h15

flau73 · Answer

je te redonne un lien car je pense que le premier etais mauvais je n'avais pas bien mis en quarantaine
https://pjjoint.malekal.com/files.php?id=20140721_k14h13h1011s7

flau73 · Answer

j'ai tjrs des pubs qui 'ouvre avec comme nom adimps-perf.com

Malekal_morte- · Answer

Je n'ai pas eu le rapport de correction OTL.
Tu n'as pas donné un rapport de scan Malwarebytes mais celui de la protection.

flau73 · Answer

je n'ai pas trouver le rapport de correction OTL ou puis je le trouver ?

flau73 · Answer

https://pjjoint.malekal.com/files.php?id=20140721_n6v7j11z7t8

flau73 · Answer

je n'arrive pas a ouvrir OTL

flau73 · Answer

j'ai cela qu'il vient de s'afficher est ce bien le rapport
========== OTL ==========
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\Plugins folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\modules folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\META-INF folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\lib folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\defaults\preferences folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\defaults folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\skin folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content	b\sl folder moved successfully.
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C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content	b\core folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content	b\al\wa\WEATHER\js folder moved successfully.
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C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content	b\al\wa\TWITTEResources folder moved successfully.
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C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content	b\al\wa\TESTER_POPUP\js folder moved successfully.
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C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content	b\al\wa\TESTER_BCAPI\js folder moved successfully.
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C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content	b folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639 folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome folder moved successfully.
C:\Users\florence\AppData\Roaming\Mozilla\Firefox\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e} folder moved successfully.
Registry value HKEY_USERS\S-1-5-21-575746974-1442816759-3356491121-1002\Software\Microsoft\Windows\CurrentVersion\Run\BlockAndSurf deleted successfully.
C:\Program Files\v01BlockAndSurf\BlockAndSurf.exe moved successfully.
Registry value HKEY_USERS\S-1-5-21-575746974-1442816759-3356491121-1002\Software\Microsoft\Windows\CurrentVersion\Run\genesis_07200924 deleted successfully.
c:\Users\florence\AppData\Local\Genesis_07200924\Genesis_07200924.exe moved successfully.
C:\Program Files\v01BlockAndSurf folder moved successfully.
C:btemp\-1 folder moved successfully.
C:btemp folder moved successfully.
C:\Program Files\CinemaD-V1 folder moved successfully.
C:\Program Files\ASP\Troubleshooter folder moved successfully.
C:\Program Files\ASP\clamunpack folder moved successfully.
C:\Program Files\ASP folder moved successfully.
Folder move failed. C:\Users\florence\AppData\Local\Genesis_07200924 scheduled to be moved on reboot.
Folder move failed. C:\Users\florence\AppData\Roaming\Store\WindApp	mp\updates scheduled to be moved on reboot.
Folder move failed. C:\Users\florence\AppData\Roaming\Store\WindApp	mp scheduled to be moved on reboot.
Folder move failed. C:\Users\florence\AppData\Roaming\Store\WindApp scheduled to be moved on reboot.
Folder move failed. C:\Users\florence\AppData\Roaming\Store scheduled to be moved on reboot.
C:\Users\florence\AppData\Roaming\betadeeal folder moved successfully.
C:\Users\Public\Desktop\Right Backup.lnk moved successfully.
C:\Users\Public\Desktop\System Speedup.lnk moved successfully.
C:\Users\florence\AppData\Roaming\~roqohtz.exe moved successfully.
C:\Users\florence\AppData\Roaming\~wlyhvru.exe moved successfully.
C:\ProgramData\sfdvhxilubhexmj moved successfully.
 
OTL by OldTimer - Version 3.2.69.0 log created on 07212014_134214

Files\Folders moved on Reboot...
File\Folder C:\Users\florence\AppData\Local\Genesis_07200924 not found!
File\Folder C:\Users\florence\AppData\Roaming\Store\WindApp	mp\updates not found!
C:\Users\florence\AppData\Roaming\Store\WindApp	mp folder moved successfully.
C:\Users\florence\AppData\Roaming\Store\WindApp folder moved successfully.
C:\Users\florence\AppData\Roaming\Store folder moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

flau73 · Answer

est ce le bon rapport ?

Malekal_morte- · Answer

oui, tu utilises quel navigateur Web pour surfer ? 
 
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left

flau73 · Answer

logo intenet explorer et sa m'ouvre google

Malekal_morte- · Answer

et là ça continue ?

si oui :

Exporte tes favoris : https://support.google.com/chrome/answer/96816?hl=fr
Désinstalle Google Chrome.
Fais une recherche de fichiers  sur le mot Chrome : https://www.commentcamarche.net/faq/10217-windows-vista-et-superieurs-recherche-de-fichiers
Supprime tout ce qui est trouvé.
Réinstalle Google Chrome.

flau73 · Answer

bonjou
je ne trouve pas le menu chrome

flau73 · Answer

j'ai trouvée je suis en train de reinstaller google chrome

flau73 · Answer

fallait t' il desinstaller google aussi car j'ai tjrs des pubs qui arrive et comme j'utilise google et non google chrome

flau73 · Answer

google chrome me demande mon adresse mail et mon mot de passe que je n'ai pas

flau73 · Answer

j'ai desinstaller google chrome puis reinstaller j'ai tjrs des pubs qui ont l'air d'arriver par google et non par google chrome faut t'il suprimer google?

flau73 · Answer

oui surement je clic sur le logo internet explorer et sa m'ouvre directement la page google

Malekal_morte- · Answer

ok, refais un scan OTL pour voir s'il reste encore des choses. 

Fais le scan comme la première fois => https://forums.commentcamarche.net/forum/affich-30537493-pub-x-a-chaque-navigation#3
 
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left

flau73 · Answer

https://pjjoint.malekal.com/files.php?id=OTL_20140723_g5n5r10v5d13

Malekal_morte- · Answer

Relance OTL. 
o sous Personnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:  


:OTL
 O4 - HKU\S-1-5-21-575746974-1442816759-3356491121-1002..\Run: [genesis_07200924] c:\_otl\movedfiles\07212014_134214\c_users\florence\appdata\local\genesis_07200924\genesis_07200924.exe (foireuse)
O4 - HKU\S-1-5-21-575746974-1442816759-3356491121-1002..\Run: [WindApp] C:\Users\florence\AppData\Roaming\Store\WindApp\WindApp Update.exe /winstartup File not found 


* poste le rapport ici 


Redémarre l'ordinateur

flau73 · Answer

========== OTL ==========
Registry value HKEY_USERS\S-1-5-21-575746974-1442816759-3356491121-1002\Software\Microsoft\Windows\CurrentVersion\Run\genesis_07200924 deleted successfully.
c:\_OTL\MovedFiles\07212014_134214\C_Users\florence\AppData\Local\Genesis_07200924\Genesis_07200924.exe moved successfully.
Registry value HKEY_USERS\S-1-5-21-575746974-1442816759-3356491121-1002\Software\Microsoft\Windows\CurrentVersion\Run\WindApp deleted successfully.
File C:\Users\florence\AppData\Roaming\Store\WindApp\WindApp Update.exe /winstartup File not found.
 
OTL by OldTimer - Version 3.2.69.0 log created on 07232014_105806

flau73 · Answer

super plus de pubs

Malekal_morte- · Answer

Cool :)

Supprime tout sauf Malwarebytes, tu peux le garder pour des scans réguliers, il est efficace.

Pour ne plus te faire avoir par les logiciels parasites/de pubs etc.
A lire - Programmes parasites / PUPs : https://www.malekal.com/adwares-pup-protection/

flau73 · Answer

ok merci beaucoup de ton aide

Pub x a chaque navigation

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