Changement de résolution

Question

Bonjour,

Voilà j'ai un petit problème... Depuis quelques temps, mon ordinateur fait des caprices et change de résolution d'écran puis revient à sa résolution "normale" tout ça en quelques secondes ! Certaines fois il me le fait plus d'une dizaines de fois à la suite, ce qui me pousse à l'éteindre par peur de cramer quelque chose... Pensez vous que cela pourrait être dû à un virus ? Si oui qu'est ce que je peux faire ?

kingk06 · Answer

bonjour,

 Scan ZHPDiag : 

   Nous allons utiliser cet outil de diagnostic pour voir tous les problèmes 

Télécharge ZHPDiag (de Nicolas Coolman) sur ton bureau

Cliquez ensuite sur le fichier téléchargé pour exécuter l'installation du logiciel.
Laissez vous guider lors de l'installation en laissant les réglages par défaut,

 ==> Surtout, n'oublie pas d'installer son icône sur le bureau l'icône est en forme de parchemin 

Suite à ces actions,l'outil a créé"2°"raccourcis ( ZHPFix, ZHPDiag ) 


Pour exécuter une analyse complète, cliquez sur l'icône bureau "ZHPDiag" représentant un "parchemin".

Dans l'interface du logiciel, cliquez sur le bouton "Configurer" pour accéder aux réglages.

Cliquez ensuite sur bouton "Loupe +" en bas à gauche, pour lancer un Diagnostic Full options. ==>  ICI IMAGE

L'analyse s'effectue, patientez quelques minutes pendant le travail de l'outil indiqué par "Traitement en cours..."

A l'issue de l'analyse qui sera indiquée dans l'interface du programme, 100%, le rapport va s'ouvrir dans le bloc note. => 

==>NOTE: Il faut héberger ce rapport qui se trouve sur le bureau, celui-ci étant trop long pour être posté sur le forum Pour héberger le rapport Rendez vous sur le site Cjoint ==> https://www.cjoint.com/ si le premier lien ne marche pas ici => http://pjjoint.malekal.com/      ==> Pour t'aider <==  

clic ici tutorial  zhpdiag 

Le rapport ZHPDiag.txt sera aussi sur votre bureau. En cas de nécessité, il est sauvegardé dans C:\ZHP\ZHPDiag.txt.

kingk06 · Answer

Tu as des adwares fais ce qui suit, dans l'ordre 

 1)Télécharge ==> AdwCleaner (de Xplode) sur ton bureau 
 
Double-clique sur l'icône présente sur ton bureau pour le lancer (Vista/7/8 --> Clic droit et "Exécuter en tant qu'administrateur")
Clique sur le bouton "Scanner"

Lorsque l'analyse est terminée, il est indiqué "En attente. Veuillez décocher les éléments...." au dessus de la barre de progression
Clique sur le bouton Nettoyer

Accepte le message de fermeture des applications

Valide, après lecture, la fenêtre d'information sur les PUP/LPI
Accepte le message de redémarrage

Patiente durant la suppression
Le PC va redémarrer et un rapport s'ouvrira automatiquement dans le bloc-notes après redémarrage Copie/colle son contenu dans ta prochaine réponse

Note : Le rapport est également sauvegardé sous C:\AdwCleaner[S1].txt 

___________________________________________________________>>>

On va utiliser un outil en complément à Adwcleaner:

==> 2) Télécharge ici ==>Junkware Removal Tool

si ça marche pas lien direct ici => http://thisisudax.org/downloads/JRT.exe 

==> (ne clique pas sur télécharger, le téléchargement va débuter automatiquement) 

==> Enregistre-le sur ton bureau.

==> Ferme toutes les applications en cours.

==> Ouvre JRT.exe et appuie sur Entrée : si tu es sous Windows Vista, 7 ou 8, ouvre-le en faisant : clic droit => Exécuter en tant qu'administrateur.

==> Patiente le temps que l'outil travaille : le bureau va disparaître quelques instants, c'est tout à fait normal.

-> À la fin de l'analyse, un rapport nommé JRT.txt va s'ouvrir. Héberge-le comme ceci http://www.forum-entraide-informatique.com/support/cjoint-com-tutoriel-t2939.html et poste le lien obtenu dans ta prochaine réponse.si le premier lien ne marche pas ici => http://pjjoint.malekal.com/ 

==>Tutoriel :=> ICI JRT   

 ==> Aide JRT ici <==

kingk06 · Answer

ok super ;)

la suite JRT

Viktoire · Answer

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Home Premium x64
Ran by Victoire on 12/01/2014 at 12:05:21,15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-1267592501-346694890-1379894176-1000\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\yuna software
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\messenger plus! for skype_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\messenger plus! for skype_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\plusskypeservice_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\plusskypeservice_rasmancs



~~~ Files

Successfully deleted: [File] C:\Windows\syswow64\sho2841.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho5F8F.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho6506.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho9668.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoAEC2.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoCB52.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoCB81.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoFB30.tmp



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Victoire\AppData\Roaming\getrighttogo"
Successfully deleted: [Folder] "C:\Program Files (x86)\yuna software"
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{00DFE33C-0782-4336-B21C-7907A6A6BEAE}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{021FE21F-C95E-4E6C-9E16-EAC901347E05}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{0264122C-11EC-468B-B22B-21B2A4D18B80}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{027F80A2-2E1B-46EC-BEA9-7BFE5502F581}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{0361BEA9-F7CF-4E7B-B9D3-2222237924C2}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{036C4C31-7052-423E-9990-93E559D114F1}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{050A69C8-5E93-41ED-A0D9-7FFB777FBDD8}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{0556AD1C-B229-42F6-91D0-EDD6C23BA9EB}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{05862DB9-432E-47B5-8017-BCA722898DEC}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{0595C4BA-E1EC-4335-887C-DC4CB6307DED}
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Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{09535E5A-7F35-440B-B09D-963AA200AA7D}
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Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{0A41C8FF-3BB6-4E13-A37D-6F76D931B6FB}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{0B9B5811-0375-428C-BA9B-1D752EB5C36B}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{0C2B269F-71D7-41E5-B09B-8CAE49355C64}
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Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{0DFC1558-C926-44BE-8205-552AD921249F}
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Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{0E3C9494-B971-4D94-B228-EB13904944AD}
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Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{DC9DAB5F-5508-4C00-9908-C5BC434CAB77}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{DDBBCB4D-297A-4A4E-87B6-9B3E590FBF51}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{DEDE02D2-7378-4300-A764-647F8CD876C3}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{DEF1FB79-20BF-431D-8C3F-842E0387CC7F}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{DF5B59F2-5503-4736-AC94-D91768E9E27E}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E0D1B13C-DD80-4E4F-99CD-062977313998}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E181B708-0A2E-438D-A916-77C1979DC0F0}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E1D03DA2-602D-48DA-A6AE-8AD99F7A13B6}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E1E626F6-B0E8-40D9-BAD3-391C6DC803DE}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E2C8356F-A925-4644-ADD9-1FF711CDF1AA}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E3249065-D7D6-481A-97DA-77BAC1C6D2AF}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E3266D24-48F9-4D24-A93F-552145598D0A}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E3B62132-C932-47E8-AABC-725D86938C41}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E41831E8-23A2-46F0-9723-B44014989099}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E55D060B-BB7B-470E-8E0A-FD0BC1DEBA84}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E611FF1D-D6B7-421D-9CFB-A11914602068}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E6BE1262-D4D7-453C-83A2-D8D1CA7F6C2C}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E74A32DE-5364-4532-9FA2-6306ABCD9ABD}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E7B0DE11-E2F5-49C8-9C29-EC26B7536797}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E83320AD-1722-47A3-AA8C-CE50048B60CF}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E8FEB73A-DF8B-47FF-BB18-5E07D90E50D4}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E96CA848-87C1-48AF-9A5E-50287964D922}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E9754211-8E1F-4DE6-A6ED-9043353AB0A6}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E98F54AE-B7E6-43E1-81BE-09C89D699952}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E999D6F5-36A7-4FAF-8FB5-0210ED44D8BC}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{E9CC3E78-1DED-4B2E-AD67-321136BC8CB7}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{EAF2526D-C2BF-4D97-A140-188D8C894C94}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{EB870A0C-7D7D-4119-99C4-8CE2D2455CDF}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{EC42B900-D0B6-45BF-AD2C-49A767F71B74}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{EC8BB568-E69B-47C6-BDAB-B1A1CB321017}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{ECCD0510-5CAE-4E9D-985D-BE56869342E6}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{ED8D301E-E6F4-4564-8BA3-6712F0CA543A}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{EE23460A-5901-446D-944E-ED59CA93FAF5}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{EF1F5F4C-0A29-43F4-8B49-F1A34F27F20B}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{EF7C0ADE-B4A6-4CA9-9BEB-0AAA1700DD3C}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F03E9195-509C-41CF-87F8-7C1DA574A6A6}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F0B198A8-DDC3-49A9-A046-D50B3402FA75}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F0FAF532-460A-4E7B-8931-EC9ED98EC14F}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F1104359-15DB-4D67-90EF-C454E0B58B4B}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F1CB0C1F-46DD-4B69-98DD-2C37304EFDD2}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F208E60B-1355-4BC8-B539-95B8CA907D31}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F270DCBF-2351-44D9-9378-9D1B444D74F8}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F2931252-7840-4B1E-83EC-E0C4250F94E6}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F30A3099-70C8-4CA6-815B-29D86BFCE1E9}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F39B7BF0-07F1-4F35-8758-205D93EDFE3D}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F407D40D-DA06-426B-8388-FA4388AEBE1A}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F4688D12-EBC9-45E2-A9CD-34614AABD082}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F4B6D219-A242-47D0-9465-059601CD0A4F}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F54AB9E0-F77C-4FBE-BCAE-E2F432B60490}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F55C17EF-9DA2-4E1D-B75D-29D07DBCC913}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F56E3239-B260-4355-85BD-D431331CB0FF}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F5E21C5E-F119-4877-AB64-BC0657C79201}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F625ECB7-10E5-46E2-A177-CBC47060F509}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F78F3CAB-6526-4BAD-AD42-4ADBCD8B3883}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F79C1620-4B9A-42BC-A4B9-56CCAD7469B7}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F80F24EE-A749-4B8E-BA80-8ADEA346C62B}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F93CF6F5-0E1D-4580-9B34-9213F701DCF8}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F962B0E9-43EE-48D3-BF00-B7ACC53811E1}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{F991F3E7-BD10-4D7C-9D02-0D6405A13451}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FA525C1F-889F-4C7E-9A58-325139CBA1A4}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FA6B002A-7DA9-4851-ACF0-1BE650FC6121}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FA80004E-79EC-47C8-BAF5-F60AD754A0DB}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FC0469AE-0DB5-4F42-842E-DA6EEEB4A257}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FC0E3D21-1878-44A2-A4D5-D391E69ADB35}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FC4CF73F-D8BE-4B3F-B202-5AAD8AAB2C32}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FC514ABE-EF3B-4785-97AC-28C4222866EE}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FC7C0E10-03CF-447C-A304-BBA0A088B885}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FC929B55-E4DC-42D6-90BD-840C33836B1A}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FE1D2134-FE19-47E5-9504-01F2B89FE7E7}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FEEFBE4F-D298-4081-A82C-D1C2E23AC8F3}
Successfully deleted: [Empty Folder] C:\Users\Victoire\appdata\local\{FF5A7B4D-8D73-4E9A-8F99-0D3ED87C2D75}



~~~ FireFox

Emptied folder: C:\Users\Victoire\AppData\Roaming\mozilla\firefox\profiles\e9ifzkzb.default\minidumps [193 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 12/01/2014 at 12:14:28,32
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Viktoire · Answer

Mon ordi vient de refaire un caprice :// il a encore changé de résolution et est revenu à la normale...

kingk06 · Answer

on na pas fini !

Ensuite Fais ceci ==>

3)Télécharge =>> Malwarebytes'Antimalwares
Procèdes à l'installation de celui çi Décocher "Activer l'essai gratuit de Malwarebytes Anti-Malware PRO"
La mise à jour du programme va se faire directement ; si ce n'est pas le cas, clique sur Recherche de mises à jour

***Attention le scan peut durer assez longtemps environ 2h voire plus...***

=>Si MBAM est déjà installé, aller directement à la mise à jour puis à l'analyse.<=

=> Fais une analyse complète en cliquant sur Exécuter un examen complet
Sélectionne les lecteurs à analyser et clique sur Lancer l'examen
L'analyse peut durer un certain temps

Lorsque l'analyse est terminée,

=> clique sur OK puis sur Afficher les résultats

***/!\"IMPORTANT "Assure-toi que tout est coché et clique sur "Supprimer"la sélection puis sur "OK"/!\***

Le bloc-note va s'ouvrir qui contiendra un rapport
Copie (Ctrl+C)/Colle (Ctrl+V) le rapport dans ta prochaine réponse

/!\ Il est possible que certains fichiers devront être supprimés au redémarrage du PC. Il faut le faire en cliquant sur Oui à la question posée

pour retrouver le rapport ouvre MBAM +> onglet rapports/logs l Le dernier en date => image ICI==> onglet rapports/logs

=>Si tu as besoin d'aide regarde ce tutoriel ==>ICI tutoriel<== ou là==> malware-tutoriel<==

(Garde Malwarebytes sur ton PC pour des scans réguliers de temps en temps)

kingk06 · Answer

Tu n'as pas supprimer ce que MalwareBytes a trouvé !

Va dans quarantaine => selectionne tout et supprime.

Renvoie moi la rapport.

Merci

kingk06 · Answer

pour retrouver  le rapport ouvre MBAM +> onglet rapports/logs l Le dernier en date   => image ICI==>  onglet rapports/logs

Viktoire · Answer

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Version de la base de données: v2014.01.12.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Victoire :: VICTOIRE-PC [administrateur]

12/01/2014 12:43:29
mbam-log-2014-01-12 (12-43-29).txt

Type d'examen: Examen complet (C:\|D:\|Q:\|)
Options d'examen activées: Mémoire | Démarrage | Registre | Système de fichiers | Heuristique/Extra | Heuristique/Shuriken | PUP | PUM
Options d'examen désactivées: P2P
Elément(s) analysé(s): 361332
Temps écoulé: 1 heure(s), 4 minute(s), 56 seconde(s)

Processus mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Module(s) mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Clé(s) du Registre détectée(s): 0
(Aucun élément nuisible détecté)

Valeur(s) du Registre détectée(s): 0
(Aucun élément nuisible détecté)

Elément(s) de données du Registre détecté(s): 0
(Aucun élément nuisible détecté)

Dossier(s) détecté(s): 0
(Aucun élément nuisible détecté)

Fichier(s) détecté(s): 7
C:\AdwCleaner\Quarantine\C\Program Files (x86)\FilesFrog Update Checker\update_checker.exe.vir (PUP.Optional.FilesFrog.A) -> Mis en quarantaine et supprimé avec succès.
C:\AdwCleaner\Quarantine\C\Users\Victoire\AppData\Local\Bundled software uninstaller\biclient.exe.vir (PUP.Optional.Somoto.A) -> Mis en quarantaine et supprimé avec succès.
C:\AdwCleaner\Quarantine\C\Users\Victoire\AppData\LocalLow\bbrs_002.tb\content\BCHelper.exe.vir (PUP.Optional.Blabbers) -> Mis en quarantaine et supprimé avec succès.
C:\Program Files (x86)\Webplayer decompression\MyBabylonTB.exe (PUP.Optional.Babylon.A) -> Mis en quarantaine et supprimé avec succès.
C:\Users\Victoire\Downloads\SoftonicDownloader_pour_photo-black-color.exe (PUP.Optional.Softonic) -> Mis en quarantaine et supprimé avec succès.
C:\Users\Victoire\Downloads\SoftonicDownloader_pour_wavepad.exe (PUP.Optional.Softonic.A) -> Mis en quarantaine et supprimé avec succès.
C:\Users\Victoire\AppData\Roaming\Bubble Dock.boostrap.log (PUP.Optional.Bubbledock.A) -> Mis en quarantaine et supprimé avec succès.

(fin)

kingk06 · Answer

ok;)

pour contrôle refais un nouveau log ZHPDiag:  stp
regarde l'image ici => https://www.cjoint.com/c/CJukFzALKYy 
Poste moi ensuite le rapport généré, dans ton prochain message. :). => Pour héberger le rapport Rendez vous sur le site Cjoint ==> https://www.cjoint.com/

Viktoire · Answer

http://cjoint.com/14jv/DAmokhA5zWE.htm

voila le rapport

kingk06 · Answer

en attendant que je regarde le rapport fais ceci =>

 Reparamètres tes navigateurs WEB (page de démarrage, moteur de recherche etc) mais aussi supprimer/désactiver les extensions inutiles/parasites :
Internet Explorer et modules complémentaires / moteurs de recherche
 
tu vas réinitialiser internet-explorer =>
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US

tu vas réinitialiser Firefox comme ceci : http://www.forum-entraide-informatique.com/support/comment-reinitialiser-mozilla-firefox-t7746.html ou ici => https://www.malekal.com/reparer-firefox/?t=36057&start=

Puis tu vas faire pareil pour Chrome même si tu ne t'en sers pas !  : http://www.forum-entraide-informatique.com/support/supprimer-des-profils-google-chrome-t7744.html ou ici => https://www.malekal.com/reparer-google-chrome/?t=35837&start=
 
ensuite =>

pour le problème de Changement de résolution

donne moi la marque et modelé de ton PC ?

Viktoire · Answer

Mon ordinateur est un asus, quant au modèle je ne saurais pas te dire comme ça... je peux voir ça où?

kingk06 · Answer

il doit bien y avoir une étiquette sous l'ordinateur ( ou sur la batterie si le PC et un portable ) avec le modele de l'ordinateur ( mais ce sera écrit tout petit)
Si vous ne trouvez pas, relevez le numéro de série de votre ordinateur ( grand code commençant par S/N : )
______________________________________________________________

Utilisation de l'outil ZHPFix :

puis fais ceci =>


>>>Attention script personnalisé à ne pas reproduire sur un autre ordinateur risque de plantage !<<<

=> Copie tout le texte existant dans le fichier hébergé :
<<< ouvre le fiches ICI >>> http://cjoint.com/data3/3AmoBsIpsGr.htm (Sélectionne-le, clique droit dessus et choisis "tout sélectionner").

=> Puis lance ZHPFix depuis le raccourci situé sur ton Bureau.(icône seringue)
(Sous Vista/Win7/Win8, il faut cliquer droit sur le raccourci de ZHPFix et choisir Exécuter en tant qu'administrateur)

=> Une fois ZHPFix ouvert

=> clique sur "importer" Vérifie bien que toutes les lignes se collent automatiquement dans ZHPFix. image ici

clic sur "GO" en bas de page et confirme par oui pour lancer le nettoyage des données

==> laisse travailler l'outil et ne touche à rien ...

==> Si il t'est demandé de redémarrer le PC pour finir le nettoyage, fais le !

le rapport s'affichera sur ton bureau et dans C:\zhpfix.txt .

==> Copie/colle la totalité du rapport dans ta prochaine réponse.
==> : https://www.cjoint.com/ Copie le lien dans ta prochaine réponse.

( ce rapport est en outre sauvegardé dans ce dossier > C:\Program files\ZHPDiag\ ZHPFixReport.txt )

Redémarre le PC et poste le rapport stp.

tuto ici ==> ZHPFi

ici tu a un tutorial en vidéo => https://www.youtube.com/watch?v=PgsbvafSLuI ou ici => Pour t'aider

Viktoire · Answer

asus k53e

Viktoire · Answer

Rapport de ZHPFix 2013.12.14.5 par Nicolas Coolman, Update du 06/12/2013
Fichier d'export Registre : 
Run by Victoire at 12/01/2014 14:40:04
High Elevated Privileges : OK
Windows 7 Home Premium Edition, 64-bit Service Pack 1 (Build 7601)

Corbeille vidée (00mn 05s)
Réparation des raccourcis navigateur

========== Logiciels ==========
SUPPRIMÉ: Webplayer version 1.0

========== Processus mémoire ==========
SUPPRIMÉ: Memory Process: C:\ProgramData\FullRemove.exe
SUPPRIMÉ: Memory Process: C:\Users\Victoire\AppData\Local\Temp\Quarantine.exe

========== Clés du Registre ==========
SUPPRIMÉ: HKLM\Software\Wow6432Node\Microsoft\Tracing\BingBar_RASAPI32
SUPPRIMÉ CLSID MPSK: {1eb61297-f43c-11e2-92dd-5404a63eceeb}

========== Valeurs du Registre ==========
SUPPRIMÉ RunValue: FLV Player
SUPPRIMÉ RunValue: QuickTime Task
SUPPRIMÉ RunValue: iTunesHelper
SUPPRIMÉ MWPS Value: EnableUIADesktopToggle
SUPPRIMÉ MWPS Value: FilterAdministratorToken
SUPPRIMÉ RunValue: Setwallpaper
SUPPRIMÉ RunValue: Facebook Update
SUPPRIMÉ RunValue: ETDCtrl
SUPPRIMÉ: TCP Query User{74823277-EF5B-4D5A-8A82-D48C758039F7}C:\program files (x86)\wilink\bin\wilink.exe
SUPPRIMÉ: UDP Query User{2F334EEB-4182-4331-B25A-4A8AAA9ED765}C:\program files (x86)\wilink\bin\wilink.exe
SUPPRIMÉ RunValue: Sidebar
SUPPRIMÉ RunValue: mctadmin
SUPPRIMÉ RunValue: EA Core
SUPPRIMÉ RunValue: IgfxTray
SUPPRIMÉ RunValue: HotKeysCmds
SUPPRIMÉ RunValue: Persistence
SUPPRIMÉ RunValue: Connectify Hotspot
SUPPRIMÉ RunValue: Connectify Dispatch
SUPPRIMÉ RunValue: Nuance PDF Reader-reminder
SUPPRIMÉ RunValue: ASUSPRP
SUPPRIMÉ RunValue: ASUSWebStorage
SUPPRIMÉ RunValue: SonicMasterTray
SUPPRIMÉ RunValue: ATKOSD2
SUPPRIMÉ RunValue: ATKMEDIA
SUPPRIMÉ RunValue: HControlUser
SUPPRIMÉ RunValue: UpdateLBPShortCut
SUPPRIMÉ RunValue: UpdateP2GoShortCut
SUPPRIMÉ RunValue: Adobe ARM
SUPPRIMÉ RunValue: APSDaemon
SUPPRIMÉ RunValue: Wireless Console 3
SUPPRIMÉ RunValue: SunJavaUpdateSched
SUPPRIMÉ RunValue: AmIcoSinglun64
ProxyFix : Configuration proxy supprimée avec succès
SUPPRIMÉ ProxyServer Value
SUPPRIMÉ ProxyEnable Value
SUPPRIMÉ EnableHttp1_1 Value
SUPPRIMÉ ProxyHttp1.1 Value
SUPPRIMÉ ProxyOverride Value
Aucune Valeur Standard Profile: FirewallRaz : 
Aucune Valeur Domain Profile: FirewallRaz : 
SUPPRIMÉ: FirewallRaz (Domain) : NetPres-In-TCP-NoScope
SUPPRIMÉ: FirewallRaz (Domain) : NetPres-Out-TCP-NoScope
SUPPRIMÉ: FirewallRaz (None) : NetPres-WSD-In-UDP
SUPPRIMÉ: FirewallRaz (None) : NetPres-WSD-Out-UDP
SUPPRIMÉ: FirewallRaz (Public) : NetPres-In-TCP
SUPPRIMÉ: FirewallRaz (Public) : NetPres-Out-TCP
SUPPRIMÉ: FirewallRaz (Private) : {303EC97E-9012-4CD1-9C24-DA5A73053D3B}
SUPPRIMÉ: FirewallRaz (Private) : {55C59750-085B-4787-AE31-753574448CAF}
SUPPRIMÉ: FirewallRaz (Private) : {078C2F03-186B-48D3-81FD-F051674D074B}
SUPPRIMÉ: FirewallRaz (Private) : {8D8670F5-927D-4279-B80D-41D1833D50A2}
SUPPRIMÉ: FirewallRaz (Private) : TCP Query User{429E597C-DA2A-4DDB-9A97-89C00C3B8521}C:\program files (x86)\electronic arts\eadm\core.exe
SUPPRIMÉ: FirewallRaz (Private) : UDP Query User{7961E0F3-62C8-48A7-94DA-E04E6EB4F89E}C:\program files (x86)\electronic arts\eadm\core.exe
SUPPRIMÉ: FirewallRaz (Public) : TCP Query User{E44783A5-3489-4601-B490-092DA39DEC82}C:\program files (x86)\electronic arts\eadm\core.exe
SUPPRIMÉ: FirewallRaz (Public) : UDP Query User{B1B084D8-A13C-4545-AD30-68DB3C23D8F1}C:\program files (x86)\electronic arts\eadm\core.exe

========== Eléments de donnée du Registre ==========
REMPLACÉ Value NoActiveDesktopChanges :   Good (0) - Bad (1)
SUPPRIMÉ: R5 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,MigrateProxy

========== Dossiers ==========
Aucun dossiers CLSID Local utilisateur vide
SUPPRIMÉS Temporaires Windows (10)

========== Fichiers ==========
SUPPRIMÉ: c:\users\victoire\appdataoaming\microsoft\windows\start menu\programs\webplayer.lnk
SUPPRIMÉ: c:\users\victoire\appdataoaming\microsoft\installer\{9937e55b-6331-4804-93ef-77e992f204bd}\_3f7cdae07e1639c4aea7a8.exe
SUPPRIMÉ: c:\windows\prefetch\webplayer.exe-e38edc2f.pf
SUPPRIMÉ: c:\users\victoire\appdata\local\facebook\update\facebookupdate.exe
SUPPRIMÉ Redémarrage: c:\users\victoire\appdataoaming\asus webstorage\logs\aws-explorer.txt
SUPPRIMÉ Redémarrage: c:\program files (x86)\windows sidebar\sidebar.exe
SUPPRIMÉ Redémarrage: c:\windows\system32\mctadmin.exe
SUPPRIMÉ Redémarrage: c:\windows\system32\igfxtray.exe
SUPPRIMÉ Redémarrage: c:\windows\system32\hkcmd.exe
SUPPRIMÉ Redémarrage: c:\windows\system32\igfxpers.exe
SUPPRIMÉ: c:\program files (x86)
uance\pdf reader\ereg\ereg.exe
SUPPRIMÉ: c:\programdata\microsoft\windows\start menu\programs\startup\asusvibelauncher.lnk
SUPPRIMÉ: c:\programdata\microsoft\windows\start menu\programs\startup\fancystart daemon.lnk
SUPPRIMÉ: c:\windows\installer\{2b81872b-a054-48da-be3b-fa5c164c303a}\_94e3ce3704fe82fbf49a6a.exe
SUPPRIMÉS Flash Cookies (0) (0 octets)
SUPPRIMÉS Temporaires Windows (138) (4 169 758 octets)

========== Tache planifiée ==========
SUPPRIMÉ: {630C91D1-A3A3-4F17-B8FD-9F0CB9BB60EA}
SUPPRIMÉ: {88C9D638-2BB7-4DF4-AF6F-9391A2330C59}
SUPPRIMÉ: {630C91D1-A3A3-4F17-B8FD-9F0CB9BB60EA}
SUPPRIMÉ: {88C9D638-2BB7-4DF4-AF6F-9391A2330C59}


========== Récapitulatif ==========
2 : Processus mémoire
2 : Clés du Registre
54 : Valeurs du Registre
2 : Eléments de donnée du Registre
2 : Dossiers
16 : Fichiers
1 : Logiciels
4 : Tache planifiée


End of clean in 00mn 18s

========== Chemin de fichier rapport ==========
C:\Users\Victoire\AppData\Roaming\ZHP\ZHPFix[R1].txt - 12/01/2014 14:40:09 [5587]

kingk06 · Answer

asus k53e
ok je vais cherche ça ;)

fais la suite avec zhpfix et poste moi le rapport stp

kingk06 · Answer

oui ce ça ;)

 ==> As tu encore des soucis?

Viktoire · Answer

Et bien pour le moment non, reste juste à voir si ma résolution ne change plus toute seule :) merci beaucoup pour ton aide !

Dernière question, est ce que je peux supprimer les logiciels que tu m'as fait installer à part MBAM ?

kingk06 · Answer

si tu a encore de problème avec "résolution" va ici et installer le pilote de la carte graphique  Intel Graphics Driver= ==> https://www.asus.com/fr/Laptops/K53E/#support_Download primer lien de la page .
______________________________________________________________

ok super ce parti pour la finale ;)

 il nous reste encore à finaliser, voici la procédure =>

=>SFTGC: (permet simplement de supprimer les fichiers temporaires.)

=>Télécharger SFTGC.exe Enregistrez le fichier sur le bureau.  
 

=> SFTGC compatible avec XP, Vista, Windows 7 et 8 en 32 et 64 bits.

Sous XP:

=> Faire un double clic sur le fichier.

=> Sous les autres versions de Windows:

=> Faire un clic droit sur le fichier et choisir Exécuter en tant qu'administrateur.

=>lancer le nettoyage, cliquer sur Go.

=>Après le nettoyage, un rapport s'ouvrira.

=>Le rapport est sur le bureau (SFT.txt)

=> Pour le poster, hébergez-le ici => https://www.cjoint.com/  si le premier lien ne marche pas ici => http://pjjoint.malekal.com/ 
Important! Si SFTGC  vous invite à redémarrer, s'il vous plaît le faire immédiatement. Si ce n'est pas invité, redémarrez manuellement la machine de toute façon à assurer un nettoyage complet.

puis: ==> 
____________________________________________________________
 
ensuite fais ceci =>

1)Désinstallation des outils de désinfection
Télécharges Delfix ici  Delfix 

Exécutes le en tant qu'administrateur(si tu es sous xp double clic sur le fichier téléchargé) puis une fois sur l'interface coches les cases suivantes


=> Réactive l'Uac (juste pour Vista, Seven et W8)
=> Supprimer les outils de désinfection (coché par défaut)
=> Réinitialisation des paramètres système 
=> purger la restauration du système 

Cliques ensuite sur Exécuter puis patientes pendant le processus de suppression.

Le rapport sera enregistré dans le presse-papier et sur le disque dur (C:\DelFix.txt).
Poste le rapport ==> https://www.cjoint.com/ 

2)N'oublies pas de mettre à jour java adobe reader et flashplayer pour IE (chrome l'intègre déjà)
Un lien utile à lire https://www.commentcamarche.net/faq/13362-mettre-a-jour-son-pc-contre-les-failles-de-securite java => https://www.java.com/fr/download/
N'oublies pas aussi de maintenir Windows à jour via Windows update

voici le lien officiel "adobe" pour le télécharger flashplayer ;) (sauf pour google chrome(lui intègre directement 
https://get.adobe.com/flashplayer/?loc=fr pour la version firefox
http://get.adobe.com/fr/flashplayer/otherversions/ pour les autres versions
Adobe Reader => https://get2.adobe.com/fr/reader/otherversions/

==> N'oubliez pas décochez Macfee !!!



3)Pour permettre de mettre à jour tes logiciels je te conseille d'utiliser Filehippo update checker

Tu peux le télécharger ici https://www.commentcamarche.net/telecharger/utilitaires/9771-filehippo-app-manager/

Pour l'installation de filehippo décoches seulement mettre l'icône dans la barre de lancement rapide



4)Pour nettoyer les fichiers temporaires tu peux utiliser Ccleaner avec tuto pour bien le configurer (https://www.commentcamarche.net/telecharger/utilitaires/5647-ccleaner/#tutoriel-ccleaner
Lien du téléchargement https://www.commentcamarche.net/telecharger/utilitaires/5647-ccleaner/
Tu peux aussi utiliser le nettoyeur de disque windows
N'oublies pas de défragmenter de temps en temps ton disque dur soit par le biais de l'utilitaire soit par le biais d'un logiciel tiers comme par exemple Deffagler ou auslogic Disk Defrag

Oublies les genres de nettoyeurs comme Tuneup ,Glary et autre nettoyeurs miracles ils ne te feront que ralentir ta machine et nettoyer plus blanc que blanc peut provoquer de graves dysfonctionnements



5)Sécurise tes navigateurs par exemple avec WOT et simple adblock pour Internet explorer
Pour télécharger WOT pour ie c'est par ici https://chrome.google.com/webstore/detail/wot-web-of-trust-website/bhmmomiinigofkjcapegjjndpbikblnp
Pour simple adblock c'est par ici http://simple-adblock.com/downloadpage/ (cliques sur Download Installer et pas le lien en dessous !)
Pour chrome(si tu possèdes Chrome)

Wot disponible ici https://chrome.google.com/webstore/detail/wot-web-of-trust-website/bhmmomiinigofkjcapegjjndpbikblnp?hl=fr
ou ici => https://chrome.google.com/webstore/detail/wot-web-of-trust-website/bhmmomiinigofkjcapegjjndpbikblnp

Adblock disponible ici https://www.commentcamarche.net/telecharger/web-internet/2555-adblock-plus-pour-chrome/


Lien du téléchargement pour wot sur firefox
https://addons.mozilla.org/fr/firefox/addon/wot-safe-browsing-tool/

Lien pour télécharger adblock +

ou ici => https://adblockplus.org/

https://addons.mozilla.org/fr/firefox/addon/adblock-plus/?src=ss


6)Fais attention à ce que tu télécharges où et comment
Evites si possible de télécharger sur O1net,tom's guide,télécharger.com et Softonic et compagnie car ils repackent les logiciels avec des programmes potientellement indésirables
A lire
http://www.stoppublicites.fr/
https://www.malekal.com/adwares-pup-protection/
https://www.malekal.com/qvo6-en-v9-com-isafe-et-trojan-win32-staser/

7)Pourquoi faut-il éviter de télécharger sur du p2p

Les risques sont gros la machine risque de devenir un pc zombie
Un peu de lecture concernant les dangers et le risque
https://forum.malekal.com/viewtopic.php?t=3208&start=
https://forum.malekal.com/viewtopic.php?t=893&start= 
https://www.commentcamarche.net/faq/2981-j-utilise-une-version-piratee-de-windows

inscrive toi sur le forum pour mettre le sujet en résolu si tu ne l'a pas déjà fait !
N'oubliez pas de mettre votre sujet en résolu merci.=>
https://www.commentcamarche.net/infos/25917-forum-ccm-mode-d-emploi-marquer-mon-sujet-comme-resolu/

Sois prudent et bon surf! et Meilleurs voeux 2014 N'oubliez pas de mettre votre sujet en résolu merci.
 

 
Allez jusqu'au bout de votre désinfection, même si vous notez une amélioration après les premiers outils passés Bonne année :D

Changement de résolution

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