Probleme de la carte son

Bonjour,j'ai un probleme avec ma carte son et j'ai besoin de votre aide
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_B0121462&REV_60
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5760 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/1/2004 14:40:08, 2300928 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 25, 24
Static/Strm HW 3D Bufs: 25, 24
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)