Mon bitdefender me supprime pas les virus

za -  
 archet9 -
Bonjour jai bitdefender security total 2008 il a trouver un trojan mais il ne me le supprime pas je voudrais faire un scan efficace et qui supprime les virus merci d avance
Configuration: Windows XP
Internet Explorer 7.0

2 réponses

  1. archet9
     
    bonsoir
    Commence par poster un rapport HijackThis stp,
    >Télécharge HiJackThis : http://www.commentcamarche.net/telecharger/telecharger 159 hijackthis
    - Lance le programme, puis sélectionne < do a system scan and save a logfile >
    - Enregistre le rapport sur ton bureau.
    Et envoie, par copier/coller, ton log Hijackthis sur le forum,

    A+

    Tuto : si problème : http://perso.orange.fr/rginformatique/section%20virus/demohijack.htm
    -1
    1. za
       
      salut je le fais de suite merci de m avoir tres vite repondu
      0
    2. za
       
      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 20:31:36, on 20/09/2008
      Platform: Windows XP SP3 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.6000.16705)
      Boot mode: Safe mode with network support

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\csrss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\explorer.exe
      C:\Program Files\Spyware Doctor\pctsAuxs.exe
      C:\Program Files\Spyware Doctor\pctsSvc.exe
      C:\Program Files\Spyware Doctor\pctsTray.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Program Files\Windows Live\Messenger\msnmsgr.exe
      C:\Program Files\CCleaner\CCleaner.exe
      C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
      C:\WINDOWS\system32\wbem\wmiprvse.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.fr/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
      R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\PROGRA~1\Wanadoo\SEARCH~1.DLL
      O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
      O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.1852\swg.dll
      O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
      O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
      O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
      O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [WOOWATCH] C:\PROGRA~1\Wanadoo\Watch.exe
      O4 - HKLM\..\Run: [WOOTASKBARICON] C:\PROGRA~1\Wanadoo\GestMaj.exe TaskBarIcon.exe
      O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
      O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
      O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
      O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Fichiers communs\Ahead\Lib\NeroCheck.exe
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
      O4 - HKCU\..\Run: [WOOKIT] C:\PROGRA~1\Wanadoo\Shell.exe appLaunchClientZone.shl|PARAM= cnx
      O4 - HKCU\..\Run: [RocketDock] "C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe"
      O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Fichiers communs\Ahead\Lib\NMBgMonitor.exe"
      O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
      O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
      O4 - Startup: RocketDock.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe
      O4 - Startup: UberIcon.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe
      O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
      O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
      O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - https://www.kaspersky.fr/?domain=webscanner.kaspersky.fr
      O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
      O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.fr/scan_fr/scan8/oscan8.cab
      O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - https://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
      O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - https://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
      O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
      O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
      O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom - C:\WINDOWS\System32\FTRTSVC.exe
      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Fichiers communs\BitDefender\BitDefender Update Service\livesrv.exe
      O23 - Service: Ma-Config Service (maconfservice) - CybelSoft - C:\Program Files\ma-config.com\maconfservice.exe
      O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
      O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Fichiers communs\Ahead\Lib\NMIndexingService.exe
      O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
      O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
      O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
      O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
      O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
      O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
      O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Fichiers communs\BitDefender\BitDefender Communicator\xcommsvr.exe
      0
    3. archet9 > za
       
      ok
      fait ceci
      Fais un scan avec cet antispyware :

      Telecharge malwarebytes + tutoriel :

      -> https://www.malekal.com/tutoriel-malwarebyte-anti-malware/

      Tu l´instale; le programme va se mettre automatiquement a jour.

      Une fois a jour, le programme va se lancer; click sur l´onglet parametre, et coche la case : "Arreter internet explorer pendant la suppression".

      Click maintenant sur l´onglet recherche et coche la case : "executer un examun complet".

      Puis click sur "rechercher".

      Laisse le scanner le pc...

      Si des elements on ete trouvés > click sur supprimer la selection.

      si il t´es demandé de redemarrer > click sur "yes".

      A la fin un rapport va s´ouvrir; sauvegarde le de maniere a le retrouver en vu de le poster sur le forum.

      Copie et colle le rapport stp.
      -1
    4. {za} Messages postés 8 Statut Membre
       
      que faire apres
      -1
    5. {za} > archet9
       
      bonjour je t envoie le rapport [b]SDFix: Version 1.227 [/b]
      Run by user on 21/09/2008 at 08:13

      Microsoft Windows XP [version 5.1.2600]
      Running From: C:\SDFix

      [b]Checking Services [/b]:


      Restoring Default Security Values
      Restoring Default Hosts File

      Rebooting


      [b]Checking Files [/b]:

      No Trojan Files Found






      Removing Temp Files

      [b]ADS Check [/b]:



      [b]Final Check [/b]:

      catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
      Rootkit scan 2008-09-21 08:19:20
      Windows 5.1.2600 Service Pack 3 NTFS

      scanning hidden processes ...

      scanning hidden services & system hive ...

      scanning hidden registry entries ...

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Prefetcher]
      "TracesProcessed"=dword:0000003d

      scanning hidden files ...

      scan completed successfully
      hidden processes: 0
      hidden services: 0
      hidden files: 0


      [b]Remaining Services [/b]:




      Authorized Application Key Export:

      [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
      "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
      "C:\\Program Files\\ma-config.com\\maconfservice.exe"="C:\\Program Files\\ma-config.com\\maconfservice.exe:LocalSubNet:Enabled:maconfservice"
      "C:\\Program Files\\eMule\\emule.exe"="C:\\Program Files\\eMule\\emule.exe:*:Enabled:eMuleMorphXT"
      "C:\\Program Files\\Winamp Remote\\bin\\Orb.exe"="C:\\Program Files\\Winamp Remote\\bin\\Orb.exe:*:Enabled:Orb"
      "C:\\Program Files\\Winamp Remote\\bin\\OrbTray.exe"="C:\\Program Files\\Winamp Remote\\bin\\OrbTray.exe:*:Enabled:OrbTray"
      "C:\\Program Files\\Winamp Remote\\bin\\OrbStreamerClient.exe"="C:\\Program Files\\Winamp Remote\\bin\\OrbStreamerClient.exe:*:Enabled:Orb Stream Client"
      "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
      "C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
      "C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
      "C:\\Program Files\\Fichiers communs\\Nero\\Nero Web\\SetupX.exe"="C:\\Program Files\\Fichiers communs\\Nero\\Nero Web\\SetupX.exe:*:Enabled:Nero ControlCenter"
      "C:\\Program Files\\Nero\\Nero8\\Nero Home\\NeroHome.exe"="C:\\Program Files\\Nero\\Nero8\\Nero Home\\NeroHome.exe:*:Enabled:Nero Home"
      "C:\\Program Files\\VideoLAN\\VLC\\vlc.exe"="C:\\Program Files\\VideoLAN\\VLC\\vlc.exe:*:Enabled:VLC media player"
      "C:\\Program Files\\Odebit Multim‚dia\\V3.2\\Odebit.exe"="C:\\Program Files\\Odebit Multim‚dia\\V3.2\\Odebit.exe:*:Enabled:Od‚bit Multim‚dia"

      [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
      "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
      "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
      "C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
      "C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

      [b]Remaining Files [/b]:



      [b]Files with Hidden Attributes [/b]:

      Mon 18 Aug 2008 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
      Thu 14 Aug 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

      [b]Finished![/b]
      0
  2. archet9
     
    as tu toujours des problemes?
    tout est propre....
    a+
    -1

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